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Nursing homeFAID #11759

Nhc Healthcare, Knoxville

809 EAST EMERALD AVE, KNOXVILLE, TN, 37917

(865) 524-7366

nhccare.com

127 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · NHC HealthCare

Address

809 East Emerald Ave

Knoxville, TN 37917

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Public record summary

What we can show you for free.

Bed capacity

127

CMS facility ID

445098

Care type

Nursing home

County

Knox

Facility name

Nhc Healthcare, Knoxville

Street address

809 EAST EMERALD AVE

City / state / ZIP

Knoxville, TN 37917

Phone

(865) 524-7366

Website

nhccare.com

About this facility — Nhc Healthcare, Knoxville

Nhc Healthcare, Knoxville is a Medicare/Medicaid-certified skilled nursing facility in Knoxville, Tennessee. It is licensed for 127 beds — close to the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 57 senior care facilities in Knoxville and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Nhc Healthcare, Knoxville 14 times across 7 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

National Healthcare Corporation

Ownership type

For profit - Limited Liability company

Registered owners & officers

Barton, Rebecca

Operational control — since 2018

Blackrock Inc

Additional disclosable party — since 2019

Dimensional Fund Advisors Lp

Additional disclosable party — since 2023

Dodson, Vicki

Operational control · Additional disclosable party — since 2019

Kidd, Brian

Operational control · Additional disclosable party — since 2017

Morgan Stanley

Additional disclosable party — since 2024

Morgan Stanley Institutional Advisors Llc

Indirect owner — since 2024

Nason Jr., Howard

Governing body · Officer · Operational control — since 2016

National Health Corporation

Additional disclosable party — since 2000

National Healthcare Corporation

Operational control · Additional disclosable party — since 2000

Nhc-op Lp

Operational control · Additional disclosable party — since 2000

Shuford, Thomas

Operational control · Additional disclosable party — since 2013

Smith, Bert

Operational control · Additional disclosable party — since 2017

Ussery, Robert

Operational control — since 2009

Vanguard Group Inc

Additional disclosable party — since 2017

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1972-01-01

CMS overall rating

3 of 5 stars

Health deficiencies

1 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-29

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$357 per day (≈ $10,850/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

67% Medicaid · 4% Medicare · 30% private/other

Occupancy

74% (fiscal year 2023)

Vs. state median

3% below the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds

127

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-29Health inspection1 citation

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-05-12

2024-11-05Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-12-10

3 earlier / fire-safety inspections (12 citations)

2023-03-15Health inspection7 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-04-13

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-04-13

F-0600

G · Actual harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-04-13

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-04-13

F-0744

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2023-04-13

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-04-13

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-04-13

2019-12-18Health inspection2 citations

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2020-02-08

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2020-02-08

2026-04-29Fire-safety inspection3 citations

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-06-05

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-05-29

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-05-29

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445098.

Visitor reviews

What people say on Google.

3.739 ratings on Google

★★★★★Patricia Kagley · 2025-04-11 · via Google
“This is the second time I've had my sister-in-law at this facility, she has been taken care of very well by everyone! ❤️ And I hope this time upon discharge that she will be in the same shape as well as she was before. Thank you so much for all that you all do for her, she said she loves it because you call her by her name and she feels important. Thank you so much! 🙏”

★★★★★Meagan Deitz · 2024-03-31 · via Google
“My Grandmother Linda Borowiak died yesterday morning. She was like a mom to us grand daughters. This place took care of her for her last few months. Thank you NHC nurses and staff for everything you did for her😭 the nurse that awnsered the phone while I was panicking had so much compassion and was comforting. I’ll never heal from the pain but the comfort helped 💔😭”

★Irene “Reno” Burke · 2023-02-26 · via Google
“I was transferred to this facility right before covid hit. January 2020 for rehab on a broken hip. I stayed approximately twelve days before I felt okay to leave. Now it's three years later I have stage four COPD and am on hospice. They refused my admission saying I smoked while I was there. 1) I didn't even smoke at the time. Six months clean, not to mention I was barely able to walk, had just ca…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 14 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered