Home›Browse›Ohio›Rocky River›Normandy Manor of Rocky River

Nursing homeFAID #9857

Normandy Manor of Rocky River

22709 LAKE RD, ROCKY RIVER, OH, 44116

(440) 333-5400

150 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Address

22709 Lake Rd

Rocky River, OH 44116

Get directions

Map facilities in this area

All facilities in Rocky River

Public record summary

What we can show you for free.

Bed capacity

150

CMS facility ID

365926

Care type

Nursing home

County

Cuyahoga

Facility name

Normandy Manor of Rocky River

Street address

22709 LAKE RD

City / state / ZIP

Rocky River, OH 44116

Phone

(440) 333-5400

About this facility — Normandy Manor of Rocky River

Normandy Manor of Rocky River is a Medicare/Medicaid-certified skilled nursing facility in Rocky River, Ohio. It is licensed for 150 beds — well above the median for skilled nursing facilities in Ohio (86 beds).

It is one of 10 senior care facilities in Rocky River and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Normandy Manor of Rocky River 51 times across 11 inspections in the last three years, including 6 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Orlean, David

Direct owner · Indirect owner · Operational control · Partner · Additional disclosable party — 59% stake — since 1991

Orlean, Debra Sue

Direct owner · Partner · Additional disclosable party — 20% stake — since 1993

Orlean, Susan

Direct owner · Partner · Additional disclosable party — 20% stake — since 1993

Connolly, Emily

Operational control · Additional disclosable party — since 2022

Kubinski, James

Operational control — since 2022

Normandy Ii, Inc.

Partner — since 1991

Patel, Kishor

Additional disclosable party — since 2022

Shula, Matthew

Director — since 2008

Sovereign Rocky River, Llc

Operational control — since 2004

Regulatory standing

Licensed / certified since

1993-06-25

CMS overall rating

2 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

None on record

Last standard inspection

2024-07-11

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$340 per day (≈ $10,340/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

64% Medicaid · 4% Medicare · 32% private/other

Occupancy

82% (fiscal year 2023)

Vs. state median

7% below the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds

150

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.

2024-11-06Health inspectionComplaint-triggered3 citations

F-0558

E · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-11-27

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-11-27

F-0600

E · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-11-27

2024-08-22Health inspectionComplaint-triggered1 citation

F-0880

F · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-09-11

8 earlier / fire-safety inspections (47 citations)

2024-07-11Health inspectionComplaint-triggered3 citations

F-0655

E · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-09-11

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-08-22

F-0814

F · No harm foundFood safetyFrom a complaint

Dispose of garbage and refuse properly.

Corrected 2024-08-22

2024-02-12Health inspectionComplaint-triggered4 citations

F-0582

D · No harm foundFrom a complaint

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-03-06

F-0583

F · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2024-03-06

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-03-06

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-06

2023-12-19Health inspectionComplaint-triggered1 citation

F-0812

F · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-12-22

2022-04-15Health inspection13 citations

F-0569

D · No harm found

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2022-05-15

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2022-05-15

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2022-05-15

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2022-05-15

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2022-05-15

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2022-05-15

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-05-15

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-05-15

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-05-15

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2022-05-15

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-05-15

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-05-15

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-05-15

2019-04-25Health inspection7 citations

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-06-12

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2019-06-12

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2019-06-12

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-06-12

F-0814

C · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2019-06-12

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2019-06-12

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2019-06-12

2024-07-11Fire-safety inspection8 citations

K-0131

F · No harm found

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2024-08-22

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-09-11

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-08-22

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-08-22

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-08-22

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-08-22

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-08-22

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-08-22

2022-04-15Fire-safety inspection2 citations

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-05-15

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2022-05-15

2019-04-25Fire-safety inspection9 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2019-06-12

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-06-12

K-0347

E · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2019-06-12

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2019-06-12

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2019-06-12

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2019-06-12

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2019-06-12

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2019-06-12

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2019-06-12

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 365926.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 51 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered