Home›Browse›Wisconsin›Westby›Norseland Nursing Home

Nursing homeFAID #13276

Norseland Nursing Home

323 BLACK RIVER AVE, WESTBY, WI, 54667

(608) 634-3747

50 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

323 Black River Ave

Westby, WI 54667

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Public record summary

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Bed capacity

CMS facility ID

525619

Care type

Nursing home

County

Vernon

Facility name

Norseland Nursing Home

Street address

323 BLACK RIVER AVE

City / state / ZIP

Westby, WI 54667

Phone

(608) 634-3747

About this facility — Norseland Nursing Home

Norseland Nursing Home is a Medicare/Medicaid-certified skilled nursing facility in Westby, Wisconsin. It is licensed for 50 beds — below the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 1 senior care facility in Westby and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Norseland Nursing Home 33 times across 6 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Government - City

Registered owners & officers

Braley, Matthew

Director — since 2022

Feirtag, Megan

Operational control — since 2022

Hanson, Charles

Director — since 2022

Kite, Cindi

Director — since 2018

Kotnour, Joseph

Director — since 2016

Passe, Nicholas

Director — since 2019

Patros, Paul

Director — since 2017

Pedace, Terri

Director — since 2021

Quarberg, Bradley

Director — since 2014

Sacie, Bonita

Director — since 2022

Spilde, Steve

Director — since 2017

Strohm, Barbara

Director — since 2014

Ubbelohde, Craig

Officer — since 2012

Wichelt, Joyce

Director — since 2014

Zeman, Elaine

Managing employee · Officer — since 2021

Regulatory standing

Licensed / certified since

1997-07-01

CMS overall rating

3 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-06-19

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$353 per day (≈ $10,730/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

48% Medicaid · 4% Medicare · 47% private/other

Occupancy

69% (fiscal year 2023)

Vs. state median

13% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2025-06-19Health inspection3 citations

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-07-24

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-07-24

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-07-24

2024-05-01Health inspection11 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-05-29

F-0582

C · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-05-29

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-05-29

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-05-29

F-0688

E · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-05-29

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-29

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-05-29

F-0711

E · No harm found

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2024-05-29

F-0745

D · No harm found

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2024-05-29

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-05-29

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-05-29

4 earlier / fire-safety inspections (19 citations)

2023-02-09Health inspection4 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-02-23

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-03-03

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-03-03

F-0887

D · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2023-02-22

2025-06-19Fire-safety inspection7 citations

E-0007

F · No harm found

Address patient/client population and determine types of services needed.

Corrected 2025-06-26

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-07-24

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-08-14

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-08-12

K-0711

E · No harm found

Provide a written emergency evacuation plan.

Corrected 2025-07-24

K-0916

C · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2025-10-22

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2025-07-24

2024-05-01Fire-safety inspection1 citation

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-05-01

2023-02-09Fire-safety inspection7 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-02-09

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2023-02-27

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-02-09

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-02-09

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2023-02-09

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-02-09

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-03-01

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525619.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 33 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered