Home›Browse›Missouri›Humansville›Northwood Hills Care Center

Nursing homeFAID #7086

Northwood Hills Care Center

800 N ARTHUR ST, HUMANSVILLE, MO, 65674

(417) 754-2208

lcca.com

120 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Northwood Hills Care Center

Address

800 N Arthur St

Humansville, MO 65674

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Public record summary

What we can show you for free.

Bed capacity

120

State license

052330

CMS facility ID

265381

Care type

Nursing home

Facility name

Northwood Hills Care Center

Street address

800 N ARTHUR ST

City / state / ZIP

Humansville, MO 65674

Phone

(417) 754-2208

Website

lcca.com

State license #

052330

About this facility — Northwood Hills Care Center

Northwood Hills Care Center is a Medicare/Medicaid-certified skilled nursing facility in Humansville, Missouri. It is licensed for 120 beds — above the median for skilled nursing facilities in Missouri (97 beds).

It is one of 3 senior care facilities in Humansville and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Northwood Hills Care Center 61 times across 10 inspections in the last three years, including 6 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Northwood Hills Care Center, Llc

Parent company

Life Care Centers of America

Ownership type

For profit - Corporation

Administrator

Rita Simithson

Registered owners & officers

Cross, Cindy

Officer — since 1999

Life Care Centers of America, Inc.

Operational control — since 1999

Reed, Bobby

Managing employee — since 2004

Thurmond, Joan

Officer — since 2000

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1989-09-01

License expires

2026-12-03

CMS overall rating

2 of 5 stars

Health deficiencies

15 at the last standard inspection

Federal fines

None on record

Last standard inspection

2024-11-18

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$284 per day (≈ $8,630/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

83% Medicaid · 6% Medicare · 11% private/other

Occupancy

84% (fiscal year 2023)

Vs. state median

11% above the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds

120

Licensed as

SNF

Memory care

Yes — dedicated memory care

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-11Health inspectionComplaint-triggered3 citations

F-0582

D · No harm foundFrom a complaint

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2026-07-26

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-07-26

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2026-07-26

2025-01-28Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-14

8 earlier / fire-safety inspections (57 citations)

2024-11-18Health inspection12 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-01-02

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-01-02

F-0623

E · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-01-02

F-0625

E · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2025-01-02

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2025-01-02

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-01-02

F-0728

F · No harm found

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Corrected 2025-01-02

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-01-02

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-01-02

F-0806

D · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2025-01-02

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-01-02

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-01-02

2024-02-08Health inspectionComplaint-triggered1 citation

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-03-11

2023-08-25Health inspectionComplaint-triggered1 citation

F-0921

F · No harm foundFrom a complaint

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-09-25

2023-03-02Health inspection9 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-04-16

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-04-16

F-0645

E · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-04-16

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-16

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-04-16

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2023-04-16

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-04-16

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-04-16

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-04-16

2019-11-06Health inspection9 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2019-12-21

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2019-12-21

F-0623

E · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2019-12-21

F-0625

E · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2019-12-21

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2019-12-21

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2019-12-21

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2019-12-21

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-12-21

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2019-12-21

2024-11-18Fire-safety inspection6 citations

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2025-01-02

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-01-02

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-01-02

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-01-02

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-01-02

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-01-02

2023-03-02Fire-safety inspection11 citations

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2023-04-16

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-04-16

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-04-16

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-04-16

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-04-16

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-04-16

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-04-16

K-0912

E · No harm found

Have power receptacles that are properly grounded.

Corrected 2023-04-16

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-04-16

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-04-16

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-04-16

2019-11-06Fire-safety inspection8 citations

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2019-12-21

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2019-12-21

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2019-12-21

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2019-12-21

K-0347

E · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2019-12-21

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-12-21

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2019-12-21

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2019-12-21

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265381.

Visitor reviews

What people say on Google.

4.582 ratings on Google

★★★★★B Nich · 2026-02-12 · via Google
“I've been here a few times to visit with a long time family friend and I've got to say i am impressed. She is doing very well. She looks great and she's happy. She raves about the staff (nursing and administrative). She always talks about how very well she is taken care of, (which is always good to hear), that they are patient with her and they always make sure she has her medicine everyday. Her d…”

★Rob Eaton · 2026-02-12 · via Google
“This is the worst place I've ever seen in my entire life! The staff here is neglectful to the point of abusive. Like every other rest time I've ever heard of they let their residents lay in their bed and scream for help and don't come in the room to see what's wrong. My whole time here has been a complete nightmare I came for two weeks of physical therapy after a long hospital stay. They didn't ha…”

★★★★★Ron The Reddragon · 2026-05-26 · via Google
“From what i hear and the time i visited the place is very good and does indeed help out alot. my father would say the same thing. the only complaint i would have is that the staff need to talk more to each other. other than that i dont have anything bad to say.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 61 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered