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Nursing homeFAID #12644

Norton Community Hospital Snf Unit

100 15TH ST NW, NORTON, VA, 24273

(276) 679-9100

44 licensed beds

★★★★★5/5CMS Five-Star overall4/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

100 15th St Nw

Norton, VA 24273

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

495374

Care type

Nursing home

County

Wise

Facility name

Norton Community Hospital Snf Unit

Street address

100 15TH ST NW

City / state / ZIP

Norton, VA 24273

Phone

(276) 679-9100

About this facility — Norton Community Hospital Snf Unit

Norton Community Hospital Snf Unit is a Medicare/Medicaid-certified skilled nursing facility in Norton, Virginia. It is licensed for 44 beds — well below the median for skilled nursing facilities in Virginia (117 beds).

It is one of 3 senior care facilities in Norton and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Norton Community Hospital Snf Unit 26 times across 6 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $10,400 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Shane Hilton

Ownership type

Non profit - Corporation

Registered owners & officers

Wellmont Health System

Direct owner · Additional disclosable party — 100% stake — since 2004

Ballad Health

Additional disclosable party — since 2025

Bennett, Julie

Director · Officer — since 2023

Deaton, Buford

Director · Officer — since 2018

Eichorn, Marvin

Director · Officer — since 2018

Hilton, Shane

Director · Officer — since 2024

Levine, Alan

Director · Officer — since 2018

Newberry, Brian

Operational control · Additional disclosable party — since 2004

Showalter, Shannon

Operational control · Additional disclosable party — since 2021

Wilgocki, Gregory

Director — since 2018

Regulatory standing

Licensed / certified since

2004-04-01

CMS overall rating

5 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

$10,400 total

Last standard inspection

2026-02-12

Nurse staffing

7.2 hours per resident per day

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-12Health inspection6 citations

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2026-02-13

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2026-02-13

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2026-02-13

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-02-16

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2026-02-25

F-0887

G · Actual harm

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2026-02-25

2021-04-29Health inspection8 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2021-06-18

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-06-18

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-06-18

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2021-06-18

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-06-18

F-0803

D · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2021-06-18

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-06-18

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2021-06-18

3 earlier / fire-safety inspections (12 citations)

2018-09-06Health inspection7 citations

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2018-10-05

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2018-10-05

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2018-10-05

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2018-10-05

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2018-10-05

F-0761

D · No harm found

Corrected 2018-10-05

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2018-10-05

2021-04-29Fire-safety inspection4 citations

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-06-01

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2021-06-01

K-0531

D · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2021-06-01

K-0914

E · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2021-06-01

2018-09-06Fire-safety inspection1 citation

K-0161

F · No harm found

Use approved construction type or materials.

Corrected 2018-11-30

Federal penalties

2026-02-12Fine$10,400

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495374.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 26 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Federal NPI Registry (NPPES)

NPI 1114102191

Monthly federal file

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered