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Nursing homeFAID #10287

Norwich Springs Health Campus

4680 LIBRARY WAY, HILLIARD, OH, 43026
(614) 363-1833
54 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
54
CMS facility ID
366492
Care type
Nursing home
County
Franklin
Facility name
Norwich Springs Health Campus
Street address
4680 LIBRARY WAY
City / state / ZIP
Hilliard, OH 43026
Phone
(614) 363-1833

About this facility — Norwich Springs Health Campus

Norwich Springs Health Campus is a Medicare/Medicaid-certified skilled nursing facility in Hilliard, Ohio. It is licensed for 54 beds — below the median for skilled nursing facilities in Ohio (86 beds).

It is one of 12 senior care facilities in Hilliard and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Norwich Springs Health Campus 26 times across 10 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
Cristina Pietrowski
Parent company
Trilogy Health Services
Ownership type
For profit - Corporation

Registered owners & officers

Continental Merger Sub Llc
Indirect owner · Additional disclosable party — 29% stake — since 2021
American Healthcare Reit Holdings Lp
Additional disclosable party — since 2021
American Healthcare Reit Inc
Additional disclosable party — since 2025
Barney, Leigh
Governing body — since 2015
Conner, Gregory
Governing body — since 2021
Corbin, Kathy
Operational control — since 2011
Davis, David
Governing body — since 2017
Fightmaster, Lisa
Operational control — since 2015
Gahc3 Trilogy Jv Llc
Additional disclosable party — since 2025
Gahc4 Trilogy Jv Llc
Additional disclosable party — since 2025
Mcnamara, Donald
Governing body — since 2024
Mehaffey, Todd
Governing body — since 2022
Miller, Daniel
Additional disclosable party — since 2021
Moore, Noah
Operational control · Additional disclosable party — since 2021
Pietrowski, Cristina
Governing body · Operational control — since 2022
Prosky, Danny
Governing body — since 2015
Trilogy Investors Llc
Additional disclosable party — since 2025
Trilogy Management Services Llc
Additional disclosable party — since 2025
Trilogy Real Estate Investment Trust
Additional disclosable party — since 2025
Trilogy Reit Holdings Llc
Additional disclosable party — since 2025
Willhite, Gabriel
Governing body — since 2023

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2021-12-22
CMS overall rating
4 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-03-30
Nurse staffing
4.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$416 per day (≈ $12,650/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
14% Medicaid · 17% Medicare · 69% private/other
Occupancy
71% (fiscal year 2023)
Vs. state median
14% above the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds
54
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-06-11Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-07-03
2026-03-30Health inspectionComplaint-triggered6 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-04-17
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-04-17
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2026-04-17
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-04-17
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-17
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2026-04-17
5 earlier / fire-safety inspections (19 citations)
2025-10-14Health inspectionComplaint-triggered1 citation
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-11-13
2024-05-30Health inspection9 citations
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2024-06-28
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-06-28
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-28
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-06-28
F-0700
E · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2024-06-28
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2024-06-28
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-06-28
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-06-28
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-06-28
2023-12-06Health inspectionComplaint-triggered2 citations
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-12-27
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2023-12-27
2026-03-30Fire-safety inspection3 citations
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-04-17
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-04-17
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2026-04-17
2024-05-30Fire-safety inspection4 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-06-28
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-06-28
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-06-28
K-0926
E · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2024-06-28
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 366492.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 26 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Federal NPI Registry (NPPES)
NPI 1598350258
Monthly federal file
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered