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Nursing homeFAID #1817

Oak Haven Rehab and Nursing Center

919 OLD WINTER HAVEN RD, AUBURNDALE, FL, 33823

(863) 967-4125

oakhavenrehab.com

120 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of OAK HAVEN REHAB AND NURSING CENTER

Photo via Google · Oak Haven Rehab and Nursing Center

Address

919 Old Winter Haven Rd

Auburndale, FL 33823

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Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

105302

Care type

Nursing home

County

Polk

Facility name

Oak Haven Rehab and Nursing Center

Street address

919 OLD WINTER HAVEN RD

City / state / ZIP

Auburndale, FL 33823

Phone

(863) 967-4125

Website

oakhavenrehab.com

About this facility — Oak Haven Rehab and Nursing Center

Oak Haven Rehab and Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in Auburndale, Florida. It is licensed for 120 beds — close to the median for skilled nursing facilities in Florida (120 beds).

It is one of 2 senior care facilities in Auburndale and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Oak Haven Rehab and Nursing Center 35 times across 8 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $12,051 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Aston Health

Ownership type

For profit - Corporation

Registered owners & officers

Ao Care Holdings, Llc

Direct owner — 100% stake — since 2018

Aston Healthcare Llc

Additional disclosable party — since 2025

Carlucci, Joseph

Operational control · Additional disclosable party — since 2018

Carmona, Maria

Governing body · Operational control — since 2023

Gonzalez, Keisha

Operational control — since 2023

Lawrence, Jonnique

Governing body · Operational control · Additional disclosable party — since 2024

Thacker, Tricia

Officer — since 2022

Regulatory standing

Licensed / certified since

1977-01-01

CMS overall rating

1 of 5 stars

Health deficiencies

16 at the last standard inspection

Federal fines

$12,051 total

Last standard inspection

2024-07-18

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$325 per day (≈ $9,880/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

49% Medicaid · 15% Medicare · 36% private/other

Occupancy

95% (fiscal year 2023)

Vs. state median

20% below the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-12Health inspectionComplaint-triggered4 citations

F-0585

D · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2026-05-08

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-05-08

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-05-08

F-0865

E · No harm foundFrom a complaint

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2026-05-08

2025-07-28Health inspectionComplaint-triggered1 citation

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-09-18

5 earlier / fire-safety inspections (30 citations)

2024-07-18Health inspection12 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-08-17

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-08-17

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-08-17

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-08-17

F-0686

E · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-08-17

F-0698

E · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-08-17

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-08-17

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-10-16

F-0803

D · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-08-17

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-08-17

F-0867

D · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-10-16

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-10-16

2022-05-26Health inspection10 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-06-26

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-06-26

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-06-26

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-06-26

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-06-26

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-06-26

F-0761

D · No harm found

Corrected 2022-06-26

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-06-26

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2022-06-26

F-0925

D · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2022-06-26

2021-09-23Health inspection6 citations

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2021-10-22

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2021-10-22

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2021-10-22

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2021-10-22

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2021-10-22

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-10-22

2022-05-26Fire-safety inspection1 citation

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-06-26

2021-09-23Fire-safety inspection1 citation

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2021-10-22

Federal penalties

2024-07-18Fine$4,017

Total fines$12,051

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105302.

Visitor reviews

What people say on Google.

4.1309 ratings on Google

★★★★★Lizzy · 2025-12-13 · via Google
“This facility is truly one of the best. My best friend’s father is living here, and I can honestly say I have nothing but praise. The place is clean, organized, and well run. The administration and staff are amazing kind, attentive, and full of heart. We just enjoyed an early Thanksgiving dinner, and everything was beautiful: the prayer, the food, the atmosphere, and especially the wonderful peop…”

★★★★★Deborah Gaudreau · 2026-07-31 · via Google
“I have visited several times since my son has been recuperating from his surgery at Oak Haven. The staff are friendly and professional throughout the building. My son has been satisfied with his meals and his daily care. I was able to stay during his occupational therapy session and was pleased with the activities and my son's enthusiasm during the session.”

★Mercedes Guajardo · 2026-04-14 · via Google
“I really don't like to share anything like this. But when it comes to my dad, I feel like we should speak up. It is unfair that these facilities are being paid to take care of your love ones.my father was only going to be there for a week. Even for this week, we noticed some negligence. One of my sisters walk into his room in the morning and found my dad with a pillow over his face, she could tel…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 35 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered