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Nursing homeFAID #2282

Vivo Healthcare Winter Haven

2701 LAKE ALFRED RD, WINTER HAVEN, FL, 33881

(863) 298-5000

vivohc.com/vivo-winter-haven

120 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Bryce King

Address

2701 Lake Alfred Rd

Winter Haven, FL 33881

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Public record summary

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Bed capacity

120

CMS facility ID

105998

Care type

Nursing home

County

Polk

Facility name

Vivo Healthcare Winter Haven

Street address

2701 LAKE ALFRED RD

City / state / ZIP

Winter Haven, FL 33881

Phone

(863) 298-5000

Website

vivohc.com/vivo-winter-haven

About this facility — Vivo Healthcare Winter Haven

Vivo Healthcare Winter Haven is a Medicare/Medicaid-certified skilled nursing facility in Winter Haven, Florida. It is licensed for 120 beds — close to the median for skilled nursing facilities in Florida (120 beds).

It is one of 38 senior care facilities in Winter Haven and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Vivo Healthcare Winter Haven 55 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Vivo Healthcare

Ownership type

For profit - Individual

Registered owners & officers

Gluck, Benjamin

Indirect owner · Operational control — 12% stake — since 2023

Jek Irrv Tr Ii

Indirect owner — 6% stake — since 2023

Nmj Irrv Tr Ii

Indirect owner — 6% stake — since 2023

Cukier, Josef

Officer · Operational control — since 2023

Forvis Mazars Llp

Additional disclosable party — since 2023

Friedland, Shalom

Operational control — since 2023

Harper, Jared

Additional disclosable party — since 2024

Jakobovits, Nathan

Direct owner — since 2023

Kagan, Jeffrey

Direct owner — since 2023

Kirby, Melissa

Additional disclosable party — since 2023

Pease Bell Cpas Llc

Additional disclosable party — since 2023

Summation Financial Services Llc

Additional disclosable party — since 2023

Vivo Healthcare Consulting Llc

Additional disclosable party — since 2023

Winter Haven Holco Llc

Direct owner — since 2023

Regulatory standing

Federal court records

1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1998-10-02

CMS overall rating

1 of 5 stars

Health deficiencies

21 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-04-10

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$484 per day (≈ $14,710/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

60% Medicaid · 10% Medicare · 30% private/other

Occupancy

90% (fiscal year 2023)

Vs. state median

19% above the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-04-10Health inspectionComplaint-triggered25 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-05-10

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-05-10

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-05-10

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-05-10

F-0585

E · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-05-10

F-0645

E · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-05-10

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-05-10

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-05-10

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-10

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-05-10

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-05-10

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-05-10

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-05-10

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-05-10

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2025-05-10

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-05-10

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-06-25

F-0759

E · No harm foundFrom a complaint

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-05-10

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-05-10

F-0851

F · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2025-05-10

F-0867

F · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2025-05-10

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-05-10

F-0881

F · No harm found

Implement a program that monitors antibiotic use.

Corrected 2025-05-10

F-0919

E · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-05-10

F-0925

E · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-05-10

2023-07-13Health inspection13 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2023-08-13

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-08-13

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-08-13

F-0640

D · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-08-13

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-08-13

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-08-13

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-08-13

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-08-13

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-08-13

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2023-08-13

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-08-13

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-08-13

F-0925

E · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2023-08-13

4 earlier / fire-safety inspections (17 citations)

2021-07-01Health inspection7 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2021-09-30

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2021-08-01

F-0622

D · No harm found

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2021-08-01

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-08-01

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2021-08-01

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-08-01

F-0867

D · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2021-09-30

2025-04-10Fire-safety inspection1 citation

K-0500

C · No harm found

Meet other general requirements that are deficient.

Corrected 2025-05-10

2023-07-13Fire-safety inspection1 citation

K-0761

C · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-08-13

2021-07-01Fire-safety inspection8 citations

E-0004

D · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2021-08-01

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2021-08-01

K-0232

D · No harm found

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2021-08-01

K-0325

D · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2021-08-01

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-08-01

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2021-08-01

K-0908

D · No harm found

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

Corrected 2021-09-30

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2021-08-01

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105998.

Visitor reviews

What people say on Google.

3.393 ratings on Google

★Madeline · 2023-03-27 · via Google
“This place is in need of a full upgrade including staff. The wall, floors, window seal, Ac unit, etc.. paint peeling off the walls, floor was disgusting, rubber gloves just everywhere as you can see. Patients drawers where not organized. My grandfather had other patients clothing on when visiting we would ask the staff seem to be clueless. It seems to me like there is no cleaning done. Garbage bi…”

★★★★★Willie Manuel · 2025-12-18 · via Google
“Vivo Healthcare of Winter Haven provides great care and a welcoming environment. The staff is professional, attentive, and genuinely cares about the residents. Communication is clear, and you can tell patient safety and comfort are priorities here. I appreciate the hard work the nurses and support staff put in every day. Highly recommend.”

★Jaclynn R Esparza · 2026-01-30 · via Google
“My father in law was sent home a week ago Wednesday. Assigned case manager for many things. It is now Friday January 30,2026. Nothing done. We called multiple times. Promised someone will call us back. Now it could be 2 late. We live several hours away and cannot get there due to work, On the phone with administrator right now. See what will happen. All other issues that occured while the patient…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 55 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered