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Nursing homeFAID #6069

Optalis Health & Rehabilitation of Whitehall

916 East Lewis Street, WHITEHALL, MI, 49461
(231) 894-4056
www.optalishealthcare.com/location/whitehall
125 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of Optalis Health & Rehabilitation of Whitehall
Photo via Google · Optalis Health & Rehabilitation of Whitehall

Public record summary

What we can show you for free.
Bed capacity
125
CMS facility ID
235206
Care type
Nursing home
County
Muskegon
Facility name
Optalis Health & Rehabilitation of Whitehall
Street address
916 East Lewis Street
City / state / ZIP
Whitehall, MI 49461
Phone
(231) 894-4056
Website
www.optalishealthcare.com/location/whitehall

About this facility — Optalis Health & Rehabilitation of Whitehall

Optalis Health & Rehabilitation of Whitehall is a Medicare/Medicaid-certified skilled nursing facility in Whitehall, Michigan. It is licensed for 125 beds — above the median for skilled nursing facilities in Michigan (100 beds).

It is one of 4 senior care facilities in Whitehall and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Optalis Health & Rehabilitation of Whitehall 71 times across 15 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Optalis Health & Rehabilitation
Ownership type
For profit - Corporation

Registered owners & officers

Om Holdco 7 Llc
Direct owner — 100% stake — since 2025
916 E Lewis St Propco Llc
Additional disclosable party — since 2025
Cliftonlarsonallen Llp
Additional disclosable party — since 2025
Conner, Marianne
Additional disclosable party — since 2025
Cooper, Lindsay
Operational control — since 2025
Optum Management Solutions. Inc
Operational control · Additional disclosable party — since 2025
Patel, Rajan
Governing body · Officer — since 2025
Schlaupitz Madhavan
Additional disclosable party — since 2025
Sharon, Robert
Operational control — since 2025
Solarewicz, Krystyna
Operational control · Additional disclosable party — since 2025
Vagnetti, Kim
Operational control · Additional disclosable party — since 2025

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1971-04-08
CMS overall rating
1 of 5 stars
Health deficiencies
20 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-03-05
Nurse staffing
3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$477 per day (≈ $14,500/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
69% Medicaid · 7% Medicare · 24% private/other
Occupancy
62% (fiscal year 2023)
Vs. state median
2% above the MI median of $466/day — full state cost breakdown

Services & coverage

Licensed beds
125
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-03-05Health inspection15 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-03-27
F-0600
G · Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-03-27
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2026-03-27
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-03-27
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-05-08
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-03-27
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-03-27
F-0684
G · Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-06-05
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-03-27
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-05-08
F-0725
F · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2026-06-05
F-0727
F · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2026-03-27
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-03-27
F-0895
F · No harm found
Have a Compliance and Ethics Program.
Corrected 2026-03-27
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2026-03-27
2025-12-26Health inspectionComplaint-triggered1 citation
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-01-28
11 earlier / fire-safety inspections (55 citations)
2025-09-10Health inspectionComplaint-triggered3 citations
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-10-10
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-10-10
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-10-10
2025-08-19Health inspectionComplaint-triggered1 citation
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-09-26
2025-06-17Health inspectionComplaint-triggered3 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-07-22
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-07-22
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-07-22
2025-03-19Health inspectionComplaint-triggered2 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-04
F-0686
E · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-04-04
2024-12-10Health inspectionComplaint-triggered13 citations
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-01-14
F-0600
E · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-01-14
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2025-01-14
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-01-14
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-04-04
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-01-14
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-14
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-03-07
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-07
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-03-07
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-01-14
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2025-01-14
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2025-03-07
2024-09-18Health inspectionComplaint-triggered1 citation
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-10-15
2024-02-29Health inspectionComplaint-triggered16 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-04-09
F-0582
B · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-04-09
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-04-09
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-04-09
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2024-04-09
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-04-09
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-04-09
F-0693
E · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-06-03
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-04-09
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-04-09
F-0727
E · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2024-04-09
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-04-09
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-06-03
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-04-09
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-06-03
F-0881
F · No harm found
Implement a program that monitors antibiotic use.
Corrected 2024-04-09
2023-08-18Health inspectionComplaint-triggered4 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-09-12
F-0635
D · No harm foundFrom a complaint
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Corrected 2023-09-12
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-09-12
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2023-09-12
2026-03-05Fire-safety inspection6 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2026-03-27
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2026-03-27
E-0018
F · No harm found
Establish procedures for tracking staff and patients during an emergency.
Corrected 2026-03-27
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-03-27
K-0355
F · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2026-03-27
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-03-27
2024-12-10Fire-safety inspection4 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-01-14
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2025-01-14
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-01-14
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-01-14
2024-02-29Fire-safety inspection2 citations
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-04-09
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-04-09

Federal penalties

2026-03-05Medicare payment denial — 63 days
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235206.

Visitor reviews

What people say on Google.
3.856 ratings on Google
★★★★★Pamela Stitz · 2026-03-24 · via Google

“It takes a special type of individual to work in Geriatrics and rehabilitation. This facility has managed to find the right individuals. I cannot say enough about the caring and compassion that the associates show daily to the residents in their care. Office personnel, medical staff, dietary, maintenance all work to make this a wonderful and safe place. I am forever grateful that I have my mot…”

★★★★★Elizabeth Clendenon · 2026-03-12 · via Google

“My grandma was here for rehab and later transitioned to long-term care. The staff was compassionate, attentive, and treated her with dignity the entire time. Our family always felt welcomed and informed. We’re very grateful for the care she received.”

★jamie fox · 2026-03-22 · via Google

“I would never tell anyone about this place to anyone they treated my mom like crap even tho I seen it over an iPad right in front of my face having a nurse tell the other nurse she is on the iPad with her family 2x yelling at my mom i was not happy ..they didnt take care of her as they should I was so glad to get her out of there oh and they even forgot to feed her as she was on a feeding tube and…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 71 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered