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Nursing homeFAID #2098

Palm Garden of Jacksonville

5725 SPRING PARK ROAD, JACKSONVILLE, FL, 32216

(904) 733-6954

palmgardenofjacksonville.com

120 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Palm Garden of Jacksonville

Address

5725 Spring Park Road

Jacksonville, FL 32216

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Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

105682

Care type

Nursing home

County

Duval

Facility name

Palm Garden of Jacksonville

Street address

5725 SPRING PARK ROAD

City / state / ZIP

Jacksonville, FL 32216

Phone

(904) 733-6954

Website

palmgardenofjacksonville.com

About this facility — Palm Garden of Jacksonville

Palm Garden of Jacksonville is a Medicare/Medicaid-certified skilled nursing facility in Jacksonville, Florida. It is licensed for 120 beds — close to the median for skilled nursing facilities in Florida (120 beds).

It is one of 215 senior care facilities in Jacksonville and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Palm Garden of Jacksonville 27 times across 7 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Palm Garden Health and Rehabilitation

Ownership type

For profit - Corporation

Registered owners & officers

Mccarver, Patsy

Direct owner — 50% stake — since 2013

Palm Garden Healthcare Holdings, Llc

Direct owner — 50% stake — since 2013

Patsy E. Mccarver Trust U/a Dated June 22, 2001 as Amended, Patsy E

Indirect owner · Additional disclosable party — 48% stake — since 2013

James O. Mccarver Qtip Business Marital Trust U/a Dated June 22, 2001,

Indirect owner · Additional disclosable party — 38% stake — since 2013

James O. Mccarver Residuary Trust Share U/a Dated 06/22/2001

Indirect owner — 8% stake — since 2014

Bomberger, Jeffrey

Officer — since 2014

Chalmers, James

Officer — since 2015

Demps, Kenyonn

Operational control · Additional disclosable party — since 2021

Elramady, Dalia

Operational control · Additional disclosable party — since 2024

Greene, Robert

Officer — since 2015

Palm Healthcare Management, Llc

Additional disclosable party — since 2025

Pgjax Re,llc

Security-interest holder · Additional disclosable party — since 2024

Regions Bank

Security-interest holder — since 2013

Regulatory standing

Licensed / certified since

1990-03-14

CMS overall rating

3 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-08-28

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$370 per day (≈ $11,250/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

72% Medicaid · 5% Medicare · 24% private/other

Occupancy

86% (fiscal year 2023)

Vs. state median

9% below the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2025-08-28Health inspection6 citations

F-0627

D · No harm found

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2025-10-03

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-10-03

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-10-03

F-0790

D · No harm found

Provide routine and 24-hour emergency dental care for each resident.

Corrected 2025-10-03

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-10-03

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-10-03

2024-09-04Health inspectionComplaint-triggered2 citations

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-10-04

F-0711

D · No harm foundFrom a complaint

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2024-10-04

4 earlier / fire-safety inspections (19 citations)

2023-09-14Health inspection9 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-10-14

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-10-14

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2023-10-14

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-10-14

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-10-14

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-10-14

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-10-14

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-10-14

F-0908

F · No harm found

Keep all essential equipment working safely.

Corrected 2023-10-14

2021-11-19Health inspection6 citations

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2021-12-21

F-0684

J · Immediate jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-12-21

F-0726

J · Immediate jeopardy

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2022-02-25

F-0742

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2022-02-25

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-12-21

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-12-21

2025-08-28Fire-safety inspection3 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-10-03

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-10-03

K-0916

D · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2025-10-03

2021-11-19Fire-safety inspection1 citation

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2021-12-21

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105682.

Visitor reviews

What people say on Google.

4.3187 ratings on Google

★Cyrus Dean · 2026-07-14 · via Google
“I would not recommend this facility based on what I personally experienced and observed over time. One of the most concerning issues involved a serious safety complaint regarding an employee and a weapon. After the concern was reported through the proper channels, it did not appear to be handled with the level of urgency or seriousness that anyone would expect. That alone caused me to lose confid…”

★★★★★Kenya · 2026-06-18 · via Google
“From the Admissions personnel to the CNA 's, Nurses, Doctors and Staff this place is amazing. My mom has been there since April and has thrived. The facility is always clean and you will not ever pass by an employee without them speaking and working hard. The food is good, rooms are cozy and clean and it feels like home. We are grateful for such a wonderful place having an opening and acceptin…”

★★★★Monique Stephens · 2026-07-11 · via Google
“I visited the facility with a church group. The staff was very welcoming and the facility looked very tidy. I really enjoyed spending time with the residents and look forward to our next visit.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered