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Nursing homeFAID #14184

Paradigm At Westbury

5201 S WILLOW DR, HOUSTON, TX, 77035
(713) 721-0297
paradigmatwestbury.com
148 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Paradigm at Westbury

Public record summary

What we can show you for free.
Bed capacity
148
CMS facility ID
675612
Care type
Nursing home
County
Harris
Facility name
Paradigm At Westbury
Street address
5201 S WILLOW DR
City / state / ZIP
Houston, TX 77035
Phone
(713) 721-0297
Website
paradigmatwestbury.com

About this facility — Paradigm At Westbury

Paradigm At Westbury is a Medicare/Medicaid-certified skilled nursing facility in Houston, Texas. It is licensed for 148 beds — above the median for skilled nursing facilities in Texas (120 beds).

It is one of 720 senior care facilities in Houston and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Paradigm At Westbury 57 times across 23 inspections in the last three years, including 6 food-safety citations, and CMS has imposed $108,038 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Paradigm Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Oakbend Medical Center
Direct owner — 100% stake — since 2015
Beard, Barry
Director — since 2012
Council, Jeff
Director — since 2013
Crayton, Tom
Director — since 2013
Freudenberger, Joseph
Managing employee · Officer — since 2007
Martin, Melissa
Director — since 2015
Mcclamroch, James
Director — since 2013
Mefford, Ruthanne
Director — since 2015
Murray, Mark
Director — since 2011
Petrosewicz, Norma
Director — since 2013
Tape, May
Director — since 2008
Uthman, Edward
Director — since 2008
Westbury Place Nursing & Rehabilitation, Llc
Operational control — since 2018

Regulatory standing

Federal court records
5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1996-07-09
CMS overall rating
1 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
$108,038 total
Last standard inspection
2026-05-30
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$259 per day (≈ $7,870/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
70% Medicaid · 5% Medicare · 25% private/other
Occupancy
68% (fiscal year 2023)
Vs. state median
6% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
148
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-30Health inspection7 citations
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-06-25
F-0692
G · Actual harm
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-06-25
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-06-25
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-06-25
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-06-25
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2026-06-25
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2026-06-25
2025-11-24Health inspectionComplaint-triggered2 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-12-12
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-12-12
19 earlier / fire-safety inspections (48 citations)
2025-08-28Health inspectionComplaint-triggered1 citation
F-0695
K · Immediate jeopardyFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-09-17
2025-05-02Health inspectionComplaint-triggered1 citation
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-05-06
2025-03-28Health inspectionComplaint-triggered5 citations
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-04-23
F-0759
E · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-04-23
F-0760
E · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-04-23
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-04-23
F-0814
D · No harm foundFood safetyFrom a complaint
Dispose of garbage and refuse properly.
Corrected 2025-04-23
2025-01-28Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-30
2025-01-15Health inspectionComplaint-triggered1 citation
F-0584
L · Immediate jeopardyFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-01-25
2024-10-15Health inspectionComplaint-triggered2 citations
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2024-10-15
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-10-15
2024-07-03Health inspectionComplaint-triggered1 citation
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-07-10
2024-06-27Health inspectionComplaint-triggered2 citations
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-06-30
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-06-30
2024-06-06Health inspectionComplaint-triggered5 citations
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-06-12
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-06-12
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-06-12
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-06-12
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-06-12
2024-04-30Health inspectionComplaint-triggered3 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-05-02
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-05-02
F-0925
E · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2024-05-02
2024-02-05Health inspectionComplaint-triggered2 citations
F-0689
K · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-07
F-0926
K · Immediate jeopardyFrom a complaint
Have policies on smoking.
Corrected 2024-02-07
2024-01-29Health inspectionComplaint-triggered1 citation
F-0919
E · No harm foundFrom a complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2024-02-05
2024-01-07Health inspectionComplaint-triggered3 citations
F-0684
G · Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-01-08
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-01-08
F-0851
F · No harm foundFrom a complaint
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2024-01-08
2023-11-07Health inspectionComplaint-triggered1 citation
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-11-10
2023-11-03Health inspectionComplaint-triggered2 citations
F-0808
E · No harm foundFood safetyFrom a complaint
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected 2023-11-08
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-11-08
2023-10-17Health inspectionComplaint-triggered2 citations
F-0583
D · No harm foundFrom a complaint
Keep residents' personal and medical records private and confidential.
Corrected 2023-10-24
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-10-24
2026-05-30Fire-safety inspection8 citations
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2026-06-13
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2026-06-13
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-06-13
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-06-13
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-06-13
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2026-06-13
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-06-13
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2026-06-13
2025-03-28Fire-safety inspection5 citations
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2025-04-16
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-04-18
K-0521
C · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-04-20
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-04-16
K-0929
E · No harm found
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Corrected 2025-04-23
2024-01-07Fire-safety inspection2 citations
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-12-29
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-12-21

Federal penalties

2026-05-30Fine$26,180
2025-08-28Fine$14,596
2025-01-15Fine$52,699
2024-01-07Fine$14,563
Total fines$108,038
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675612.

Visitor reviews

What people say on Google.
4.01 ratings on Google
★★★★Mitch Conner · 2026-08-23 · via Google

“It seems to be a downright merciful alternative for many. The facility looked clean. The air was neither heavy with cleaning scents , bleach, or bad odors, but seemed fresh and cool. Floors were well maintained. Staff has been friendly, punctual, and attentive. The parking lot is kept clean. I did not personally witness any signs of client/patient neglect. The roof does need replacing, as the temp…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 57 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered