Senior Home Review
Home›Browse›Texas›Houston›Park Manor of Westchase
Nursing homeFAID #14463

Park Manor of Westchase

11910 RICHMOND AVE, HOUSTON, TX, 77082
(281) 497-2838
www.parkmanor-westchase.com
125 licensed beds
★★★★★2/5CMS Five-Star overall1/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79Advanced Report$99
Delivered within 24–48 hours
Photo of PARK MANOR OF WESTCHASE
Photo via Google · Tim Huang

Public record summary

What we can show you for free.
Bed capacity
125
CMS facility ID
676059
Care type
Nursing home
County
Harris
Facility name
Park Manor of Westchase
Street address
11910 RICHMOND AVE
City / state / ZIP
Houston, TX 77082
Phone
(281) 497-2838
Website
www.parkmanor-westchase.com

About this facility — Park Manor of Westchase

Park Manor of Westchase is a Medicare/Medicaid-certified skilled nursing facility in Houston, Texas. It is licensed for 125 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 720 senior care facilities in Houston and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Park Manor of Westchase 43 times across 16 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $127,277 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Hmg Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Balsamo, Krystal
Operational control · Additional disclosable party — since 2021
Cibc Bank Usa
Direct owner — since 2018
Culp, Roland
Operational control · Additional disclosable party — since 2018
Daspit, Laurence
Operational control · Additional disclosable party — since 2018
Dohn, William
Operational control · Additional disclosable party — since 2019
Forvis Mazars Llp
Direct owner · Additional disclosable party — since 2018
Healthmark Group Ltd
Additional disclosable party — since 2025
Hill, Carrie
Operational control · Additional disclosable party — since 2024
Hm Group Llc
Additional disclosable party — since 2025
Hmg Healthcare Llc
Additional disclosable party — since 2025
Hmg Park Manor of Westchase, L.l.c.
Additional disclosable party — since 2025
Murrell, Edward
Officer · Operational control — since 2012
Odom, Tiffany
Operational control · Additional disclosable party — since 2024
Pico, Ana
Operational control · Additional disclosable party — since 2018
Polio, Mayra
Operational control · Additional disclosable party — since 2024
Prince, Derek
Operational control · Additional disclosable party — since 2018
Reinarz, Christian
Operational control · Additional disclosable party — since 2024
Rollo, Jeffery
Officer · Operational control — since 2012
Sabra Health Care Reit Inc
Direct owner · Additional disclosable party — since 2018
Stanbridge, Norma
Additional disclosable party — since 2014
Stramecki, Anthony
Director · Operational control — since 2016
Vakil Pulmonary and Critical Care Associates Pllc
Additional disclosable party — since 2018
Vratis, Kacey
Operational control — since 2018
Way, George
Operational control — since 2018
Zions Bancorporation
Direct owner — since 2017

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2005-08-09
CMS overall rating
2 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
$127,277 total
Last standard inspection
2026-04-09
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$316 per day (≈ $9,610/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
68% Medicaid · 4% Medicare · 29% private/other
Occupancy
72% (fiscal year 2024)
Vs. state median
14% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
125
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-06-13Health inspectionComplaint-triggered1 citation
F-0627
D · No harm foundFrom a complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2026-07-14
2026-04-09Health inspection4 citations
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-05-09
F-0640
E · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2026-05-09
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-05-09
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-05-09
11 earlier / fire-safety inspections (38 citations)
2026-02-09Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-06-11Health inspectionComplaint-triggered1 citation
F-0655
D · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-06-30
2025-02-22Health inspectionComplaint-triggered9 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-03-15
F-0640
E · No harm foundFrom a complaint
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2025-03-15
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-03-15
F-0689
J · Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-02-23
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-03-15
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-03-15
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-03-15
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-15
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-03-15
2024-06-06Health inspectionComplaint-triggered2 citations
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-07-08
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-07-08
2024-01-31Health inspectionComplaint-triggered1 citation
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-02-29
2023-12-22Health inspectionComplaint-triggered3 citations
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-01-31
F-0690
E · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-01-31
F-0698
E · No harm foundFrom a complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-01-31
2023-09-19Health inspectionComplaint-triggered1 citation
F-0686
K · Immediate jeopardyFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-09-26
2023-09-01Health inspectionComplaint-triggered7 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-09-08
F-0607
J · Immediate jeopardyFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-09-08
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-09-08
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2023-09-08
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-09-08
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-08
F-0777
G · Actual harmFrom a complaint
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Corrected 2023-09-08
2023-08-24Health inspectionComplaint-triggered2 citations
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-09-15
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-09-15
2026-04-09Fire-safety inspection9 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-05-09
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2026-05-09
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-05-09
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-05-09
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2026-05-09
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-05-09
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-05-09
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-05-09
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-05-09
2023-12-22Fire-safety inspection2 citations
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-01-31
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-01-31

Federal penalties

2026-02-09Fine$17,345
2025-02-22Fine$16,149
2023-08-24Fine$93,783
Total fines$127,277
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676059.

Visitor reviews

What people say on Google.
3.9138 ratings on Google
★★★★★Rory rehm · 2026-07-16 · via Google

“Mayra, hope it spelled right, is the most kindest, helpful person. I cannot even explain how much she has helped me, been so patient, and full of information. Hope she gets the recognition she deserves. Charlotte”

★★★★Matt Scales · 2026-07-14 · via Google

“My mom has been at Park Manor since April 2025. It’s been one of the better facilities she has lived in the last 13 years. The receptionist Ashley greets you with a smile and answers all your questions. The weekday staff and nurses are very attentive with her care. They call me when anything changes or happens. They make sure doctors are alerted and run tests. Their communication with our family h…”

★★★★★Elizabeth Flores · 2026-01-15 · via Google

“When I got here I couldn't walk and was in bad health. After the great help with the therapy I was walking again. The therapist were great everyday with me gaining my strength and helping me in everyway possible to become independent. It was a journey but with all the help I received I am very happy and great full for all the help.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 43 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
$79$99 Advanced

Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered