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Nursing homeFAID #3232

Paul House & Health Cr Ctr

3800 NORTH CALIFORNIA AVENUE, CHICAGO, IL, 60618
(773) 478-4222
110 licensed beds

CMS rates Paul House & Health Cr Ctr 1 out of 5 overall. Federal inspectors issued 107 citations across 16 inspections in the last three years, with $107,873 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · MKB BID

Address

3800 North California Avenue
Chicago, IL 60618
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What we can show you for free.
Bed capacity
110
CMS facility ID
145767
Care type
Nursing home
County
Cook
Facility name
Paul House & Health Cr Ctr
Street address
3800 NORTH CALIFORNIA AVENUE
City / state / ZIP
Chicago, IL 60618
Phone
(773) 478-4222

Paul House & Health Cr Ctr is a Medicare/Medicaid-certified skilled nursing facility in Chicago, Illinois. It is licensed for 110 beds — close to the median for skilled nursing facilities in Illinois (112 beds).

It is one of 145 senior care facilities in Chicago and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Paul House & Health Cr Ctr 107 times across 16 inspections in the last three years, including 8 food-safety citations, and CMS has imposed $107,873 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
For profit - Limited Liability company

Registered owners & officers

Joseph Mermelstein Family Trust
Direct owner · Additional disclosable party — 10% stake — since 2020
Dewerdt, Katie
Operational control · Additional disclosable party — since 2025
Mahajan, Dheeraj
Operational control · Additional disclosable party — since 2020
Mermelstein, Jacob
Governing body · Operational control — since 2020
Parkway Bank and Trust Company
Security-interest holder — since 2019
Ten Chicago Llc
Additional disclosable party — since 2020

Regulatory standing

Licensed / certified since
1993-11-01
CMS overall rating
1 of 5 stars
Health deficiencies
27 at the last standard inspection
Federal fines
$107,873 total
Last standard inspection
2025-06-05
Nurse staffing
4.1 hours per resident per day

Services & coverage

Licensed beds
110
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 8 food-safety citations on its three-year record — flagged below among the inspections.
2026-08-20Health inspectionComplaint-triggered2 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-09-05
F-0919
E · No harm foundFrom a complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2026-09-05
2026-07-13Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-07-21
14 earlier / fire-safety inspections (104 citations)
2026-03-26Health inspectionComplaint-triggered1 citation
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-06
2025-06-05Health inspection23 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-06-20
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-06-20
F-0584
F · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-06-20
F-0640
D · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2025-06-20
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-06-20
F-0677
G · Actual harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-06-20
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-06-20
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-06-20
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-06-20
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-06-20
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-06-20
F-0727
F · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2025-06-20
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-06-20
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-06-20
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-06-20
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2025-06-20
F-0838
F · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2025-06-20
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-06-20
F-0921
F · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-06-20
F-0925
F · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2025-06-20
F-0941
D · No harm found
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Corrected 2025-06-20
F-0944
F · No harm found
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected 2025-06-20
F-0946
F · No harm found
Provide training in compliance and ethics.
Corrected 2025-06-20
2025-04-13Health inspectionComplaint-triggered1 citation
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-04-21
2025-03-06Health inspectionComplaint-triggered2 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-03-17
F-0919
D · No harm foundFrom a complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2025-03-17
2025-01-24Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-29
2024-10-31Health inspectionComplaint-triggered4 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-11-04
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-11-05
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-11-07
F-0726
E · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-11-08
2024-07-19Health inspection14 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-08-01
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-08-01
F-0640
E · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2024-08-01
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-08-01
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-08-01
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-08-01
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-08-01
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-08-01
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-08-01
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-08-01
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2024-08-01
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-08-01
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-08-01
F-0887
E · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2024-08-01
2024-07-03Health inspectionComplaint-triggered1 citation
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-07-23
2024-01-18Health inspectionComplaint-triggered1 citation
F-0573
D · No harm foundFrom a complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected 2024-02-02
2023-10-21Health inspectionComplaint-triggered2 citations
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-10-30
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-10-30
2023-08-11Health inspection9 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-08-30
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-08-30
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-08-30
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2023-08-30
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-08-30
F-0813
D · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2023-08-30
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-08-30
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-08-30
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2023-08-30
2025-06-05Fire-safety inspection25 citations
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2025-06-26
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2025-06-26
E-0025
F · No harm found
Create arrangements with other facilities to receive patients.
Corrected 2025-06-26
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2025-06-26
K-0131
E · No harm found
Meet requirements for sections of health care facilities separated by fire resistive construction.
Corrected 2025-06-26
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-06-26
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2025-06-26
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-06-26
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2025-06-26
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-06-26
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2025-06-26
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-07-01
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-06-26
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-08-07
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-06-26
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-06-26
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-06-26
K-0541
E · No harm found
Install properly constructed and protected linen or trash chutes.
Corrected 2025-06-26
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-06-26
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-06-26
K-0781
E · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2025-06-26
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-07-15
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-06-26
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-06-26
K-0926
F · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2025-06-26
2024-07-19Fire-safety inspection6 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-08-06
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-08-01
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-08-01
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-08-01
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-08-01
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-08-01
2023-08-11Fire-safety inspection14 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2023-09-05
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2023-09-05
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2023-09-05
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2023-09-05
K-0271
E · No harm found
Have exits that are accessible at all times.
Corrected 2023-09-05
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-09-05
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2023-09-05
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-09-05
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-04-09
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-09-19
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-09-05
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2023-09-05
K-0911
E · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2023-09-05
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-10-30

Federal penalties

2025-06-05Fine$39,966
2024-07-03Fine$67,907
2025-06-05Medicare payment denial — 5 days
2024-07-03Medicare payment denial — 5 days
Total fines$107,873
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 145767.
How it compares in Illinois.
Inspection citations, 3 years
107
More than 94% of nursing homes in the state
State median: 50
Federal fines, 3 years
$107,873
More than 64% of nursing homes in the state
State median: $45,080
Nurse staffing, hours per resident per day
4.1
Higher than 84% of nursing homes in the state
State median: 3.3
Nursing staff turnover, annual
62%
Higher than 89% of nursing homes in the state
State median: 44%

Resident outcomes

On 21 federal quality measures, this facility does better than the Illinois average on 10 and worse on 10. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased9.2%13.0%13.5%Better than state
Lose too much weight2.7%6.1%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.8%0.7%Better than state
With a urinary tract infection1.9%1.5%1.5%Worse than state
Have depressive symptoms97.1%55.9%13.5%Worse than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury1.5%3.0%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine95.1%90.5%93.7%Near state average
Ability to walk independently worsened11.2%12.8%12.7%Better than state
Received an antianxiety or hypnotic medication16.2%18.4%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine72.0%91.7%95.3%Worse than state
With pressure ulcers2.4%4.8%4.5%Better than state
With new or worsened bowel or bladder incontinence27.6%19.8%18.3%Worse than state
Received an antipsychotic medication16.5%21.7%15.4%Better than state
Hospitalizations per 1000 long-stay resident days4.751.961.81Worse than state
Outpatient emergency department visits per 1000 long-stay resident days2.842.101.69Worse than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine58.7%70.0%82.3%Worse than state
Newly received an antipsychotic medication3.7%2.2%1.5%Worse than state
Were assessed and appropriately given the seasonal influenza vaccine54.0%63.2%80.1%Worse than state
Were rehospitalized after a nursing home admission37.9%25.6%23.4%Worse than state
Had an outpatient emergency department visit9.7%13.5%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0558 4 inspections. Reasonably accommodate the needs and preferences of each resident.
  • F-0686 4 inspections. Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  • F-0677 3 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
  • F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-0814 3 inspections. Dispose of garbage and refuse properly.
  • F-0880 3 inspections. Provide and implement an infection prevention and control program.
Where to check, and what's nearby.

Who to contact in Illinois

  • Licensing: Illinois Department of Public Health, Division of Assisted Living
  • File a complaint: 800-252-4343 · Online
  • Long-Term Care Ombudsman: 800-252-8966. A free advocate for residents and families.
  • Adult Protective Services: 866-800-1409. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Methodist Hospital of Chicago, about 2.1 miles.
  • Thorek Memorial Hospital, about 2.4 miles.
  • Advocate Illinois Masonic Medical Center, about 2.5 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What people say on Google.
4.075 ratings on Google
★★★★★Leonard Norah · 2026-08-06 · via Google

“I’ve had a very positive experience with the nursing care at Paul House. The Director of Nursing is caring, approachable, and truly takes the time to listen and address concerns. She is very involved with the residents and makes sure families feel heard and supported. The nurses and staff have also been attentive, compassionate, and responsive. You can tell there is a genuine effort to provide go…”

★★★★★Nicole Melone · 2026-08-07 · via Google

“Choosing a nursing home for our loved one was difficult, but Paul House & Healthcare Center made the transition seamless. The entire staff provides extraordinary care and treats their patients with dignity. The facility is exceptionally clean, a beautiful piece of history within the city of Chicago. The meals are well prepared and there is a vibrant sense of community with the daily activities. T…”

★★★★★Kim Babitsch · 2026-07-12 · via Google

“Needed a short term rehab facility for my 45 year old nephew and I am so happy we chose Paul House. Due to his medical issues, his stay was longer than expected...6 months!! But, let me tell you the people we met here were wonderful and feel like they became friends more than just caregivers!❤While we had a few "hiccups" while he was there, as always happens in these facilities, they were quickly …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 107 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered