Nursing homeFAID #8921
Piedmont Hills Center for Nursing and Rehab
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing1/5 quality measuresSource: CMS Care Compare
Photo via Google · Piedmont Hills Center for Nursing and Rehabilitation
Public record summary
What we can show you for free.
Bed capacity
126
CMS facility ID
345116
Care type
Nursing home
County
Guilford
Facility name
Piedmont Hills Center for Nursing and Rehab
Street address
109 S Holden Road
City / state / ZIP
Greensboro, NC 27407
Phone
(336) 522-5600
Website
About this facility — Piedmont Hills Center for Nursing and Rehab
Piedmont Hills Center for Nursing and Rehab is a Medicare/Medicaid-certified skilled nursing facility in Greensboro, North Carolina. It is licensed for 126 beds — above the median for skilled nursing facilities in North Carolina (102 beds).
It is one of 130 senior care facilities in Greensboro and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Piedmont Hills Center for Nursing and Rehab 92 times across 12 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $217,827 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Alliance Health Group
Ownership type
For profit - Limited Liability company
Registered owners & officers
Alliance Health Group Llc
Operational control · Additional disclosable party — since 2024
Coalition Group Llc
Additional disclosable party — since 2024
Emanuel, Yosef
Officer — since 2024
Reagan, Jennifer
Operational control · Additional disclosable party — since 2024
Tejan-sie, Sheikh
Additional disclosable party — since 2025
Regulatory standing
Federal court records
3 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1980-12-10
CMS overall rating
1 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
$217,827 total
Last standard inspection
2026-02-27
Nurse staffing
3.2 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$348 per day (≈ $10,580/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
82% Medicaid · 4% Medicare · 14% private/other
Occupancy
82% (fiscal year 2023)
Vs. state median
7% below the NC median of $373/day — full state cost breakdown
Services & coverage
Licensed beds
126
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2025-10-23Health inspectionComplaint-triggered2 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-11-24
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-11-24
2025-06-11Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-04-26
7 earlier / fire-safety inspections (89 citations)
2025-02-10Health inspectionComplaint-triggered2 citations
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-02-21
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-02-21
2024-12-05Health inspectionComplaint-triggered11 citations
F-0553
D · No harm foundFrom a complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2025-02-10
F-0584
B · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-12-30
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-02-10
F-0638
B · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2024-12-30
F-0641
E · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2025-02-10
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-02-10
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-02-21
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-02-10
F-0687
D · No harm foundFrom a complaint
Provide appropriate foot care.
Corrected 2025-02-10
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-02-10
F-0806
D · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2025-02-10
2024-07-17Health inspectionComplaint-triggered4 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-08-01
F-0726
K · Immediate jeopardyFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-08-01
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-08-01
F-0880
K · Immediate jeopardyFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-08-01
2023-12-04Health inspectionComplaint-triggered32 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-01-04
F-0561
E · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-01-01
F-0575
C · No harm found
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Corrected 2024-01-01
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-01-01
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-01-01
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-01-01
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-01-01
F-0585
E · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-01-01
F-0602
D · No harm found
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2024-01-01
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-01-01
F-0636
B · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2024-01-01
F-0638
B · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2024-01-01
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-01-01
F-0642
D · No harm found
Ensure a qualified health professional conducts resident assessments.
Corrected 2024-01-01
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-01-01
F-0660
D · No harm foundFrom a complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2024-01-01
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-01-01
F-0690
G · Actual harmFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-01-01
F-0697
J · Immediate jeopardy
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-01-01
F-0727
E · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2024-01-01
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2024-01-01
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-01-01
F-0758
D · No harm foundFrom a complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-01-01
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-01-01
F-0791
E · No harm foundFrom a complaint
Provide or obtain dental services for each resident.
Corrected 2024-01-01
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-01-01
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-01-01
F-0867
F · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2024-01-01
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-01-01
F-0914
D · No harm found
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Corrected 2024-01-01
F-0944
F · No harm found
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected 2024-01-01
F-0947
D · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2024-01-01
2026-02-27Fire-safety inspection12 citations
K-0161
F · No harm found
Use approved construction type or materials.
Corrected 2026-08-14
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2026-08-14
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2026-08-14
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-08-14
K-0342
D · No harm found
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Corrected 2026-08-14
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-08-14
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-08-14
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-08-14
K-0531
D · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2026-08-14
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2026-08-14
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-08-14
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-08-14
2024-12-05Fire-safety inspection10 citations
K-0225
D · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2025-04-17
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-04-17
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-04-17
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-04-17
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-04-17
K-0531
D · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2025-04-17
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-04-17
K-0781
F · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2025-04-17
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-04-17
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-04-17
2023-12-04Fire-safety inspection18 citations
K-0100
F · No harm found
Meet other general requirements.
Corrected 2024-03-20
K-0161
F · No harm found
Use approved construction type or materials.
Corrected 2024-03-20
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-03-20
K-0225
F · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2024-03-20
K-0311
F · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2024-03-20
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-03-20
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2024-03-20
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-03-20
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-03-20
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-03-20
K-0364
D · No harm found
Install properly constructed windows in hallway walls or doors.
Corrected 2024-03-20
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-03-20
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-03-20
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-03-20
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-03-20
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-03-20
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-03-20
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-03-20
Federal penalties
2025-10-23Fine$50,505
2025-06-11Fine$17,345
2024-12-05Fine$18,086
2024-07-17Fine$35,105
2023-12-04Fine$96,786
2023-12-04Medicare payment denial — 2 days
Total fines$217,827
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345116.
Visitor reviews
What people say on Google.
3.8★★★★★153 ratings on Google
★Yolonda D · 2026-04-16 · via Google“I had a tour at 8am the other day at this facility and upon entry you are hit with a STRONG scent of urine. While the staff was very pleasant the smell was not. On the first floor we were shown the activity room and an empty room where the tub was dirty along with the stained shower curtains. The carpet that lined the hall floor were heavily soiled and reeked the smell of urine, and felt so nasty …”
★★★★★Hannah MJ · 2026-03-26 · via Google“Piedmont Hills Center is a great place for families looking for care. I have seen how the staff interacts with the residents snd it’s amazing. Raul is a great person to talk to about the home & everything in between.”
★★★★★Andrea Figueroa · 2025-11-21 · via Google“My father recently relocated from New York City to Piedmont Hills, and the experience has been nothing short of excellent. From day one, Raul, Donna, and the entire nursing staff have been absolutely wonderful. Their professionalism, patience, and genuine compassion have made my father feel welcomed and truly cared for. The team ensures he’s comfortable and attended to, and their communication wi…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 92 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
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Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered