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Nursing homeFAID #9220

Whitestone a Masonic and Eastern Star Community

700 SOUTH HOLDEN ROAD, GREENSBORO, NC, 27407
(336) 299-0031
60 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

700 South Holden Road
Greensboro, NC 27407
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Public record summary

What we can show you for free.
Bed capacity
60
CMS facility ID
345506
Care type
Nursing home
County
Guilford
Facility name
Whitestone a Masonic and Eastern Star Community
Street address
700 SOUTH HOLDEN ROAD
City / state / ZIP
Greensboro, NC 27407
Phone
(336) 299-0031

About this facility — Whitestone a Masonic and Eastern Star Community

Whitestone a Masonic and Eastern Star Community is a Medicare/Medicaid-certified skilled nursing facility in Greensboro, North Carolina. It is licensed for 60 beds — below the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 130 senior care facilities in Greensboro and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Whitestone a Masonic and Eastern Star Community 22 times across 7 inspections in the last three years, and CMS has imposed $25,490 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Life Care Services
Ownership type
Non profit - Other

Registered owners & officers

Masonic and Eastern Star Home of North Carolina, Incorporated
Direct owner — 100% stake — since 1966
Bailey, Gilbert
Director — since 2025
Browning, Jerry
Director — since 2020
Burris, Linda
Director — since 2020
Edwards, Dennis
Director · Officer — since 2023
Fischer, Amy -jo
Director · Officer — since 2023
Griffith, David
Director — since 2020
Hillegass, Joshua
Operational control · Additional disclosable party — since 2025
Hughes, James
Director — since 2019
Jernigan, Gene
Director · Officer — since 2011
Johnson, Edward
Director — since 2021
Lewis, Mark
Operational control — since 2018
Life Care Services Llc
Operational control · Additional disclosable party — since 2021
Mills, Tommy
Director — since 2024
Norris, Steve
Director — since 2024
Owen, Debra
Director — since 2024
Patton, Carl
Director — since 2023
Public Finance Authority
Mortgage holder · Security-interest holder — since 2020
Rideout, Robert
Director — since 2023
Sawyer, David
Director — since 2022
Slade-hartman, Venezela
Operational control · Additional disclosable party — since 2025
Transou, Joseph
Director — since 2022
Underwood, Norma
Director — since 2024
Webster, Bryant
Director — since 2002
Wells, Edward
Director — since 2024

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2000-10-26
CMS overall rating
4 of 5 stars
Health deficiencies
0 at the last standard inspection
Federal fines
$25,490 total
Last standard inspection
2026-05-20
Nurse staffing
4.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$421 per day (≈ $12,800/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
24% Medicaid · 10% Medicare · 66% private/other
Occupancy
69% (fiscal year 2023)
Vs. state median
13% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
60
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2025-04-17Health inspectionComplaint-triggered6 citations
F-0685
D · No harm foundFrom a complaint
Assist a resident in gaining access to vision and hearing services.
Corrected 2025-05-07
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-07
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2025-05-07
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-10-29
F-0836
E · No harm foundFrom a complaint
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected 2025-05-07
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-05-07
3 earlier / fire-safety inspections (16 citations)
2025-04-17Fire-safety inspection2 citations
K-0281
D · No harm found
Install proper backup exit lighting.
Corrected 2025-07-18
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-07-18
2023-12-21Fire-safety inspection8 citations
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-02-29
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-02-29
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-02-29
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-02-29
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-02-29
K-0911
F · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2024-02-29
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-02-29
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-02-29
2022-08-05Fire-safety inspection6 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2022-09-19
K-0293
D · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2022-09-19
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2022-09-19
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2022-09-19
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2022-09-19
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2022-09-19

Federal penalties

2025-04-17Fine$25,490
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345506.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 22 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered