Home›Browse›North Carolina›Charlotte›Plaza Health & Rehab

Nursing homeFAID #8986

Plaza Health & Rehab

2616 EAST 5TH STREET, CHARLOTTE, NC, 28204

(704) 333-5165

120 licensed beds

CMS rates Plaza Health & Rehab 2 out of 5 overall. Federal inspectors issued 60 citations across 10 inspections in the last three years, with $47,037 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall1/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

2616 East 5th Street

Charlotte, NC 28204

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Public record summary

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Bed capacity

120

CMS facility ID

345201

Care type

Nursing home

County

Mecklenburg

Facility name

Plaza Health & Rehab

Street address

2616 EAST 5TH STREET

City / state / ZIP

Charlotte, NC 28204

Phone

(704) 333-5165

About this facility — Plaza Health & Rehab

Plaza Health & Rehab is a Medicare/Medicaid-certified skilled nursing facility in Charlotte, North Carolina. It is licensed for 120 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 201 senior care facilities in Charlotte and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Simcha Hyman & Naftali Zanziper, a group of 79 facilities on this site.

Federal inspectors have cited Plaza Health & Rehab 60 times across 10 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $47,037 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Simcha Hyman & Naftali Zanziper

Ownership type

For profit - Limited Liability company

Registered owners & officers

Mc M53 Spe Opco Holdco

Direct owner — 100% stake — since 2021

Accordius Health Llc

Operational control — since 2021

Accordius Snf Holdco Llc

Indirect owner — since 2021

Gorelick, Batya

Officer — since 2021

Morrow, Kimberly

Indirect owner — since 2021

Wood, Joshua

Managing employee — since 2019

Wyncote Llc

Indirect owner — since 2021

Regulatory standing

Federal court records

2 naming this facility — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1980-12-22

CMS overall rating

2 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

$47,037 total

Last standard inspection

2026-03-02

Nurse staffing

3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$351 per day (≈ $10,670/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

88% Medicaid · 3% Medicare · 9% private/other

Occupancy

60% (fiscal year 2023)

Vs. state median

6% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-29Health inspectionComplaint-triggered1 citation

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-05-01

2026-03-02Health inspectionComplaint-triggered9 citations

F-0561

D · No harm foundFrom a complaint

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2026-03-04

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-03-04

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-03-04

F-0684

J · Immediate jeopardyFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-03-04

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-03-04

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-03-04

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-03-04

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2026-03-04

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-03-04

5 earlier / fire-safety inspections (50 citations)

2025-02-03Health inspectionComplaint-triggered9 citations

F-0558

E · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-02-20

F-0600

E · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-02-20

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-02-20

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-02-19

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-02-20

F-0695

D · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-02-21

F-0727

E · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2025-02-21

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2025-02-21

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-02-28

2023-08-29Health inspection20 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-09-26

F-0554

E · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2023-09-26

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-09-26

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2023-09-26

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-09-26

F-0622

D · No harm found

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2023-09-26

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-09-26

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-09-26

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-09-26

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-09-26

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-26

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-09-26

F-0726

K · Immediate jeopardy

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-09-26

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2023-09-26

F-0755

G · Actual harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-09-26

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-09-26

F-0867

F · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-09-26

F-0880

K · Immediate jeopardy

Provide and implement an infection prevention and control program.

Corrected 2023-09-26

F-0914

D · No harm found

Provide bedrooms that don't allow residents to see each other when privacy is needed.

Corrected 2023-09-26

F-0925

F · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2023-09-26

2026-03-02Fire-safety inspection9 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2026-07-31

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2026-07-31

K-0271

D · No harm found

Have exits that are accessible at all times.

Corrected 2026-07-31

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-07-31

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-07-31

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-07-31

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-07-31

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2026-07-31

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2026-07-31

2025-02-03Fire-safety inspectionComplaint-triggered7 citations

E-0001

F · No harm foundFrom a complaint

Establish an Emergency Preparedness Program (EP).

Corrected 2025-02-19

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2025-03-05

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-03-05

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-03-05

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-03-05

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-03-05

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2025-03-05

2023-08-29Fire-safety inspection5 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2023-11-30

K-0223

D · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-11-30

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-11-30

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-11-30

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-11-30

Federal penalties

2026-03-02Fine$8,672

2026-03-02Fine$8,673

2025-02-03Fine$17,345

2023-12-11Fine$7,409

2023-11-20Fine$1,764

2023-10-30Fine$3,174

Total fines$47,037

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345201.

Quality of care & staffing

How it compares in North Carolina.

Inspection citations, 3 years

More than 93% of nursing homes in the state

State median: 27

Federal fines, 3 years

$47,037

More than 77% of nursing homes in the state

State median: $8,512

Nurse staffing, hours per resident per day

3.3

Higher than 19% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

75%

Higher than 97% of nursing homes in the state

State median: 48%

Resident outcomes

On 17 federal quality measures, this facility does better than the North Carolina average on 11 and worse on 2. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	8.5%	15.0%	13.5%	Better than state
Lose too much weight	5.7%	7.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.6%	0.7%	Better than state
With a urinary tract infection	0.4%	2.1%	1.5%	Better than state
Have depressive symptoms	13.5%	6.8%	13.5%	Worse than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	0.4%	3.4%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	99.6%	92.4%	93.7%	Near state average
Ability to walk independently worsened	17.3%	16.6%	12.7%	Near state average
Received an antianxiety or hypnotic medication	17.6%	21.1%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	94.7%	95.3%	Near state average
With pressure ulcers	1.9%	5.4%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	30.8%	19.9%	18.3%	Worse than state
Received an antipsychotic medication	15.2%	13.9%	15.4%	Near state average

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	99.3%	81.4%	82.3%	Better than state
Newly received an antipsychotic medication	0.0%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	100.0%	81.1%	80.1%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0641 3 inspections. Ensure each resident receives an accurate assessment.
F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0880 3 inspections. Provide and implement an infection prevention and control program.
K-0161 3 inspections. Use approved construction type or materials.
F-0550 2 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F-0584 2 inspections. Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Verify & compare

Where to check, and what's nearby.

Who to contact in North Carolina

Licensing: North Carolina Division of Health Service Regulation, Nursing Home Licensure and Certification Section
File a complaint: 800-624-3004 · Online
Long-Term Care Ombudsman: 919-855-3400. A free advocate for residents and families.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Novant Health Presbyterian Medical Center, about 0.9 miles. CMS rating 5 of 5.
Carolinas Medical Center/behav Health, about 1.6 miles. CMS rating 4 of 5.
Atrium Health University City, about 7.8 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Novant Health Presbyterian Medical Center-snu, Charlotte, about 0.9 miles. CMS rating 5 of 5.
Sunrise Senior Living of Eastover, Charlotte, about 1.2 miles.
Peak Resources - Charlotte, Charlotte, about 1.5 miles. CMS rating 2 of 5.
White Oak Manor - Charlotte, Charlotte, about 2.1 miles. CMS rating 2 of 5.
Pelican Health Randolph, Charlotte, about 2.5 miles. CMS rating 3 of 5.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 60 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered