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Nursing homeFAID #5755

Regalcare At Greenfield

95 LAUREL STREET, GREENFIELD, MA, 01301

(413) 774-3143

120 licensed beds

CMS rates Regalcare At Greenfield 2 out of 5 overall. Federal inspectors issued 35 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Thomas & Terri Rooney my wife

Address

95 Laurel Street

Greenfield, MA 01301

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Public record summary

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Bed capacity

120

CMS facility ID

225335

Care type

Nursing home

County

Franklin

Facility name

Regalcare At Greenfield

Street address

95 LAUREL STREET

City / state / ZIP

Greenfield, MA 01301

Phone

(413) 774-3143

Website

regalcaregreenfield.com

About this facility — Regalcare At Greenfield

Regalcare At Greenfield is a Medicare/Medicaid-certified skilled nursing facility in Greenfield, Massachusetts. It is licensed for 120 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 6 senior care facilities in Greenfield and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Regalcare, a group of 10 facilities on this site.

Federal inspectors have cited Regalcare At Greenfield 35 times across 8 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Regalcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Rc Opco Holdco Llc

Direct owner — 100% stake — since 2022

Mirlis, Eliyahu

Indirect owner · Managing employee · Officer — 99% stake — since 2022

Regulatory standing

Federal court records

2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1989-02-22

CMS overall rating

2 of 5 stars

Health deficiencies

9 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-22

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$371 per day (≈ $11,280/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

72% Medicaid · 15% Medicare · 13% private/other

Occupancy

70% (fiscal year 2023)

Vs. state median

24% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-04-22Health inspection9 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-05-27

F-0636

E · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2026-05-27

F-0638

E · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2026-05-27

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2026-05-27

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2026-05-27

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2026-05-27

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-05-27

F-0865

E · No harm found

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2026-05-27

F-0925

F · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2026-05-27

2025-01-28Health inspection4 citations

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-02-21

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-02-21

F-0847

C · No harm found

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2025-02-27

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-02-21

6 earlier / fire-safety inspections (22 citations)

2024-12-04Health inspectionComplaint-triggered2 citations

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2024-12-10

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-12-10

2023-11-21Health inspection6 citations

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-12-19

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-12-19

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-12-19

F-0761

D · No harm found

Corrected 2023-12-19

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-12-19

F-0926

F · No harm found

Have policies on smoking.

Corrected 2023-12-19

2023-11-08Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-06

2026-04-22Fire-safety inspection7 citations

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2026-07-13

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-07-13

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-08-27

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-08-17

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2026-07-17

K-0531

F · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2026-07-17

K-0916

E · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2026-07-17

2025-01-28Fire-safety inspection1 citation

K-0352

D · No harm found

Properly install and monitor supervisory attachments on automatic sprinkler systems.

Corrected 2025-03-09

2023-11-21Fire-safety inspection5 citations

E-0041

E · No harm found

Implement emergency and standby power systems.

Corrected 2023-12-29

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-12-29

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-12-29

K-0531

D · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2023-12-29

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-12-29

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225335.

Quality of care & staffing

How it compares in Massachusetts.

Inspection citations, 3 years

More than 47% of nursing homes in the state

State median: 36

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.5

Higher than 21% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

40%

Higher than 61% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the Massachusetts average on 8 and worse on 8. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	18.0%	15.8%	13.5%	Worse than state
Lose too much weight	8.2%	5.0%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.9%	0.7%	0.7%	Worse than state
With a urinary tract infection	0.6%	1.7%	1.5%	Better than state
Have depressive symptoms	17.4%	17.4%	13.5%	Near state average
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	1.8%	3.4%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	98.5%	92.9%	93.7%	Near state average
Ability to walk independently worsened	17.2%	13.9%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	17.4%	19.5%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	93.5%	95.3%	Near state average
With pressure ulcers	1.7%	4.2%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	32.2%	20.4%	18.3%	Worse than state
Received an antipsychotic medication	26.3%	21.5%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	1.09	1.84	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	2.04	1.45	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	87.9%	78.9%	82.3%	Better than state
Newly received an antipsychotic medication	3.0%	1.4%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	90.9%	78.1%	80.1%	Better than state
Were rehospitalized after a nursing home admission	27.6%	25.7%	23.4%	Near state average
Had an outpatient emergency department visit	12.0%	11.8%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

K-0345 2 inspections. Have approved installation, maintenance and testing program for fire alarm systems.
K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.
K-0531 2 inspections. Have elevators that firefighters can control in the event of a fire.
F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0842 2 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

What its owners also hold

Rc Opco Holdco Llc has an ownership stake on file at 4 nursing homes, averaging 1.8 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Massachusetts

Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
File a complaint: 800-462-5540 · Online
Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Baystate Franklin Medical Center, about 1.7 miles. CMS rating 3 of 5.
Cooley Dickinson Hospital Inc,the, about 17 miles. CMS rating 2 of 5.
Brattleboro Memorial Hospital, about 18 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Charlene Manor Extended Care Facility, Greenfield, about 0.8 miles. CMS rating 2 of 5.
Poet's Seat Healthcare Center, Greenfield, about 2.3 miles. CMS rating 2 of 5.
Vernon Green Nursing Home, Vernon, about 14 miles. CMS rating 2 of 5.
Center for Extended Care At Amherst, Amherst, about 15 miles. CMS rating 1 of 5.
Hadley Pointe Nursing Rehab & Care, Hadley, about 15 miles. CMS rating 1 of 5.

Visitor reviews

What people say on Google.

3.814 ratings on Google

★Kaitlyn Giard · 2026-05-14 · via Google
“I truly, wholeheartedly believe this place contributed to my mom’s death. BEWARE. I will be reporting them to the state for countless code violations, malpractice, and overall poor quality care. The most heartbreaking part is that no one seemed to care. We were told my mom had to go to this rehabilitation center because of her high oxygen needs. During her entire stay, she saw a pulmonary therapi…”

★Patty Johnston · 2026-03-21 · via Google
“My mother just arrived today and her room is filthy,she is on a strict diet they gave her the wrong food could of killed her. No one came in when she arrived just put her in the bed and left If I wasn't there to advocate for her I dont know what would of happened. I do not feel safe leaving her there. I asked if someone could give a shower they told the dates for a shower are on the wall.!!!!!Iam …”

★★★★★Fournier Household · 2025-09-30 · via Google
“My mother was staying here a couple months ago. Every time I visited her I was so impressed with the entire company. The place was very clean, but not like a hospital. The staff were amazing, very helpful, caring and supportive of their patients. During the entire admission process the admission staff were there to assist me with any questions or concerns I had, and made me feel ok leaving my moth…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 35 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered