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Nursing homeFAID #5836

Regalcare At Worcester

25 ORIOL DRIVE, WORCESTER, MA, 01605

(508) 852-3330

160 licensed beds

CMS rates Regalcare At Worcester 2 out of 5 overall. Federal inspectors issued 69 citations across 7 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall3/5 health inspections3/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo via Google · RegalCare at Worcester

Address

25 Oriol Drive

Worcester, MA 01605

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Public record summary

What we can show you for free.

Bed capacity

160

CMS facility ID

225467

Care type

Nursing home

County

Worcester

Facility name

Regalcare At Worcester

Street address

25 ORIOL DRIVE

City / state / ZIP

Worcester, MA 01605

Phone

(508) 852-3330

Website

regalcareworcester.com

About this facility — Regalcare At Worcester

Regalcare At Worcester is a Medicare/Medicaid-certified skilled nursing facility in Worcester, Massachusetts. It is licensed for 160 beds — above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 50 senior care facilities in Worcester and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Regalcare, a group of 10 facilities on this site.

Federal inspectors have cited Regalcare At Worcester 69 times across 7 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Regalcare

Ownership type

For profit - Corporation

Registered owners & officers

Mirlis, Eliyahu

Indirect owner · Managing employee · Officer — 100% stake — since 2022

Oc Azure of Worcester Holdings Llc

Direct owner — 100% stake — since 2022

Regulatory standing

Federal court records

2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1990-07-01

CMS overall rating

2 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-04-17

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$291 per day (≈ $8,850/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

91% Medicaid · 5% Medicare · 4% private/other

Occupancy

67% (fiscal year 2023)

Vs. state median

40% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

160

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2025-05-06Health inspectionComplaint-triggered2 citations

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-05-26

F-0698

D · No harm foundFrom a complaint

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-05-26

2025-04-17Health inspection8 citations

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2025-05-23

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-05-23

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-05-23

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-23

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-05-23

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-05-23

F-0791

D · No harm found

Provide or obtain dental services for each resident.

Corrected 2025-05-23

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-05-23

4 earlier / fire-safety inspections (59 citations)

2024-01-04Health inspection7 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-02-02

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-02-02

F-0691

D · No harm found

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2024-02-02

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-02-02

F-0727

D · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-02-02

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-02-02

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-02-02

2022-06-07Health inspection14 citations

F-0625

B · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2022-07-13

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-07-13

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-07-13

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-07-13

F-0687

E · No harm found

Provide appropriate foot care.

Corrected 2022-07-13

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-07-13

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2022-07-13

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2022-07-13

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-07-13

F-0814

E · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2022-07-13

F-0825

D · No harm found

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2022-07-13

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-07-13

F-0885

F · No harm found

Report COVID19 data to residents and families.

Corrected 2022-07-13

F-0886

F · No harm found

Perform COVID19 testing on residents and staff.

Corrected 2022-07-13

2025-04-17Fire-safety inspection14 citations

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2025-06-12

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-06-12

K-0311

F · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2025-06-12

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2025-06-12

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-06-12

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-07-22

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-06-12

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-07-22

K-0531

F · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2025-07-22

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-06-12

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-06-12

K-0911

F · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-06-12

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-12

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-12

2022-06-07Fire-safety inspection24 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2022-07-29

E-0006

E · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2022-07-29

E-0009

E · No harm found

Include a process for Emergency Preparedness collaboration.

Corrected 2022-07-29

E-0020

F · No harm found

Establish policies and procedures including evacuation.

Corrected 2022-07-29

E-0024

D · No harm found

Establish policies and procedures for volunteers.

Corrected 2022-07-29

E-0026

D · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2022-07-29

E-0029

F · No harm found

Develop a communication plan.

Corrected 2022-07-29

E-0036

E · No harm found

Establish emergency prep training and testing.

Corrected 2022-07-29

E-0039

E · No harm found

Conduct testing and exercise requirements.

Corrected 2022-07-29

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2022-07-29

K-0222

F · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-07-29

K-0311

E · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2022-07-29

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-08-08

K-0341

D · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2022-07-29

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-07-29

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-09-12

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-08-08

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2022-09-12

K-0541

E · No harm found

Install properly constructed and protected linen or trash chutes.

Corrected 2022-09-12

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2022-07-29

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2022-07-29

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-07-29

K-0914

E · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2022-07-29

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-07-29

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225467.

Quality of care & staffing

How it compares in Massachusetts.

Inspection citations, 3 years

More than 86% of nursing homes in the state

State median: 36

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.6

Higher than 41% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

39%

Higher than 57% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the Massachusetts average on 8 and worse on 9. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	14.1%	15.8%	13.5%	Better than state
Lose too much weight	4.4%	5.0%	5.1%	Better than state
With a catheter inserted and left in their bladder	2.3%	0.7%	0.7%	Worse than state
With a urinary tract infection	0.8%	1.7%	1.5%	Better than state
Have depressive symptoms	24.3%	17.4%	13.5%	Worse than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	2.1%	3.4%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	93.6%	92.9%	93.7%	Near state average
Ability to walk independently worsened	15.7%	13.9%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	17.5%	19.5%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	95.2%	93.5%	95.3%	Near state average
With pressure ulcers	2.8%	4.2%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	18.6%	20.4%	18.3%	Near state average
Received an antipsychotic medication	18.1%	21.5%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.40	1.84	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	2.64	1.45	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	56.9%	78.9%	82.3%	Worse than state
Newly received an antipsychotic medication	4.2%	1.4%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	75.0%	78.1%	80.1%	Near state average
Were rehospitalized after a nursing home admission	31.3%	25.7%	23.4%	Worse than state
Had an outpatient emergency department visit	14.7%	11.8%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

E-0041 2 inspections. Implement emergency and standby power systems.
F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0880 2 inspections. Provide and implement an infection prevention and control program.
K-0311 2 inspections. Have an enclosure around a vertical opening shaft.
K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.
K-0372 2 inspections. Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Verify & compare

Where to check, and what's nearby.

Who to contact in Massachusetts

Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
File a complaint: 800-462-5540 · Online
Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Umass Memorial Medical Center/university Campus, about 1.4 miles. CMS rating 3 of 5.
St Vincent Hospital, about 2.6 miles. CMS rating 2 of 5.
Marlborough Hospital, about 12 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Notre Dame Long Term Care Center, Worcester, about 0.6 miles. CMS rating 4 of 5.
Holy Trinity Eastern Orthodox N & R Center, Worcester, about 1.5 miles. CMS rating 5 of 5.
Odd Fellows Home of Massachusetts, Worcester, about 1.5 miles. CMS rating 2 of 5.
Knollwood Nursing Center, Worcester, about 1.5 miles. CMS rating 5 of 5.
Christopher House of Worcester, Worcester, about 1.6 miles. CMS rating 3 of 5.

Visitor reviews

What people say on Google.

2.641 ratings on Google

★Jodi Rivelli · 2026-07-20 · via Google
“I would not recommend Regal Care Worcester based on what I’ve witnessed while visiting a friend. The level of care has been extremely disappointing. Staff have eaten food that my friend’s family specifically brought in for her, which is completely unacceptable. My friend is often left waiting 30 minutes to over an hour after asking to use the bedpan. When staff do respond, the bedpan is sometimes…”

★Anthony Ludwig · 2026-07-15 · via Google
“Calling their number and having nobody pick up tells you everything you need to know. My mother is currently an admitted patient and is getting ignored by staff and not getting her meds with no call button. Stay away at all cost.”

★★★★★Account Administrator · 2025-06-23 · via Google
“My dad was admitted to the new rehab unit on the first floor after a surprise period of breathing troubles and a surprise hospitalization. To be honest, the facility wasn’t my first choice but the convenience of the location definitely helped. Dad was there for about 3 weeks. He had an exercise plan with the therapists there, which he liked. He had to meet with the lady that did breathing exercise…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

Locked

The 69 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered