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Nursing homeFAID #5783

Christopher House of Worcester

10 MARY SCANO DRIVE, WORCESTER, MA, 01605

(508) 754-3800

www.christopherhouse.com

156 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Christopher House

Address

10 Mary Scano Drive

Worcester, MA 01605

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Public record summary

What we can show you for free.

Bed capacity

156

CMS facility ID

225385

Care type

Nursing home

County

Worcester

Facility name

Christopher House of Worcester

Street address

10 MARY SCANO DRIVE

City / state / ZIP

Worcester, MA 01605

Phone

(508) 754-3800

Website

www.christopherhouse.com

About this facility — Christopher House of Worcester

Christopher House of Worcester is a Medicare/Medicaid-certified skilled nursing facility in Worcester, Massachusetts. It is licensed for 156 beds — above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 50 senior care facilities in Worcester and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Christopher House of Worcester 34 times across 7 inspections in the last three years, and CMS has imposed $8,512 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Bauer-mahoney, Sandra

Managing employee — since 2015

Cucchiara, Michael

Director — since 2017

Hudson Security Corporation

Mortgage holder — since 2012

Lenzo, Daniel

Director · Officer — since 1991

Madell, James

Director — since 2010

The Grantham Group, Llc

Operational control — since 1999

Walsh, Gregory

Director · Officer — since 1991

Regulatory standing

Licensed / certified since

1990-07-01

CMS overall rating

3 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

$8,512 total

Last standard inspection

2025-08-29

Nurse staffing

4.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$518 per day (≈ $15,750/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

39% Medicaid · 8% Medicare · 53% private/other

Occupancy

93% (fiscal year 2023)

Vs. state median

6% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

156

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2025-08-29Health inspection7 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-10-10

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-10-10

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-10-10

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2025-10-13

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-10-10

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-10-10

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-10-10

2024-06-14Health inspection3 citations

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-07-25

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-07-25

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-07-25

5 earlier / fire-safety inspections (24 citations)

2024-03-28Health inspectionComplaint-triggered3 citations

F-0656

G · Actual harmFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-05-08

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-05-08

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-08

2023-02-17Health inspection9 citations

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-04-03

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-04-03

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-04-03

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-03

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2023-04-03

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-04-03

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-04-03

F-0886

E · No harm found

Perform COVID19 testing on residents and staff.

Corrected 2023-04-03

F-0909

F · No harm found

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2023-04-03

2025-08-29Fire-safety inspection1 citation

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-09-26

2024-06-14Fire-safety inspection3 citations

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2024-07-31

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-07-31

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-07-31

2023-02-17Fire-safety inspection8 citations

E-0041

D · No harm found

Implement emergency and standby power systems.

Corrected 2023-03-31

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-03-31

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-03-31

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-03-31

K-0531

D · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2023-03-31

K-0914

D · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-03-31

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-03-31

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-03-31

Federal penalties

2024-03-28Fine$8,512

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225385.

Visitor reviews

What people say on Google.

3.6104 ratings on Google

★★★★★Francisco Peña · 2026-06-12 · via Google
“This is a great Place!! My mother had previously been in other places and none of them can be compared with Christopher house. The place is amazing and the staffs and people from the office are amazing.I would definitely recommend this place to anyone who needs great care for their loved ones. The service coordinator at this place took the time to explain everything to us in such kind way. The nur…”

★Carol Shaw · 2026-03-16 · via Google
“Horrible. Lorna, an employee of some sort, told my husband to "Get out of my face" as he was trying to help his sister get on the ambulance cot for emergency transport to the hospital. She then told the nurse manager "I want to punch him in the face". If she's treating a healthy 6' man that way, how is she treating a dementia patient? Despicable. We also found her in her room, shades closed, cold …”

★Heritage208 Heritage208 · 2026-06-24 · via Google
“It should be - 5 stars but you have to pick 1 star nurse was putting eye drops in the wrong eye (wife) when I said something she got mad at me. My wife and I told nurses every day she no long uses the nose spray but again nurse tried giving her the nose spray again we told the nurse and she got mad Christopher houses Doctor said wife should get prune juice in the morning to help with constipation …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 34 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered