Nursing homeFAID #13035
Resolve At West Allis Respiratory and Rehab
★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare
Photo via Google · Resolve West Allis
Public record summary
What we can show you for free.
Bed capacity
152
CMS facility ID
525108
Care type
Nursing home
County
Milwaukee
Facility name
Resolve At West Allis Respiratory and Rehab
Street address
9047 W GREENFIELD AVE
City / state / ZIP
West Allis, WI 53214
Phone
(414) 453-9290
Website
About this facility — Resolve At West Allis Respiratory and Rehab
Resolve At West Allis Respiratory and Rehab is a Medicare/Medicaid-certified skilled nursing facility in West Allis, Wisconsin. It is licensed for 152 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).
It is one of 29 senior care facilities in West Allis and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Resolve At West Allis Respiratory and Rehab 80 times across 20 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $130,322 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Ownership type
For profit - Limited Liability company
Regulatory standing
Licensed / certified since
1967-01-13
CMS overall rating
1 of 5 stars
Health deficiencies
19 at the last standard inspection
Federal fines
$130,322 total
Last standard inspection
2026-04-29
Nurse staffing
4.9 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$331 per day (≈ $10,060/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
88% Medicaid · 3% Medicare · 9% private/other
Occupancy
65% (fiscal year 2023)
Vs. state median
19% below the WI median of $407/day — full state cost breakdown
Services & coverage
Licensed beds
152
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-04-29Health inspectionComplaint-triggered9 citations
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-05-26
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-05-26
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-05-26
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-05-26
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-05-26
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-05-26
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-05-26
F-0851
F · No harm found
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2026-05-26
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-05-26
2026-01-28Health inspectionComplaint-triggered2 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-02-20
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-02-20
15 earlier / fire-safety inspections (69 citations)
2026-01-14Health inspectionComplaint-triggered4 citations
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-01-31
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-02-20
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-01-31
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-01-31
2025-12-03Health inspectionComplaint-triggered4 citations
F-0554
D · No harm foundFrom a complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-12-12
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-12-12
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-12-12
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-12-12
2025-06-26Health inspectionComplaint-triggered2 citations
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-08-04
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-07-21
2025-06-04Health inspectionComplaint-triggered3 citations
F-0579
D · No harm foundFrom a complaint
Provide information about how to apply for and use Medicare and Medicaid benefits.
Corrected 2025-07-03
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-07-03
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-07-03
2025-03-13Health inspectionComplaint-triggered4 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-04-11
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-04-11
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-04-11
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-04-11
2024-12-05Health inspectionComplaint-triggered4 citations
F-0660
D · No harm foundFrom a complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2025-01-04
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-01-04
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-01-04
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-01-04
2024-08-29Health inspectionComplaint-triggered3 citations
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-09-19
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-09-19
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-09-19
2024-06-11Health inspectionComplaint-triggered4 citations
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-07-11
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-07-11
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-07-11
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-07-11
2024-04-16Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-05-15
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-05-15
2024-02-22Health inspectionComplaint-triggered9 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-03-19
F-0563
D · No harm foundFrom a complaint
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Corrected 2024-03-19
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-03-19
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-03-19
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-03-19
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-03-19
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-03-19
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-03-19
F-0745
E · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2024-03-19
2023-12-14Health inspectionComplaint-triggered11 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-01-24
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-01-24
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-01-24
F-0657
E · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-01-24
F-0661
D · No harm foundFrom a complaint
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected 2024-01-24
F-0686
K · Immediate jeopardyFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-01-24
F-0690
G · Actual harmFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-01-24
F-0732
C · No harm foundFrom a complaint
Post nurse staffing information every day.
Corrected 2024-01-24
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-01-24
F-0838
F · No harm foundFrom a complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2024-01-24
F-0851
F · No harm foundFrom a complaint
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2024-01-24
2026-04-29Fire-safety inspection3 citations
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2026-05-22
K-0281
E · No harm found
Install proper backup exit lighting.
Corrected 2026-05-22
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2026-05-22
2026-01-28Fire-safety inspectionComplaint-triggered2 citations
K-0351
F · No harm foundFrom a complaint
Install an approved automatic sprinkler system.
Corrected 2026-02-06
K-0522
E · No harm foundFrom a complaint
Have an externally vented heating system.
Corrected 2026-02-06
2024-12-05Fire-safety inspection6 citations
E-0036
F · No harm found
Establish emergency prep training and testing.
Corrected 2025-01-04
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-01-04
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-01-04
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-01-04
K-0781
E · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2025-01-04
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-01-04
2024-06-11Fire-safety inspection8 citations
E-0025
F · No harm found
Create arrangements with other facilities to receive patients.
Corrected 2024-07-11
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2024-07-11
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-07-11
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-07-11
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-07-11
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-07-11
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-07-11
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2024-07-11
Federal penalties
2023-12-14Fine$130,322
2023-12-14Medicare payment denial — 12 days
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525108.
Visitor reviews
What people say on Google.
3.1★★★★★7 ratings on Google
★★★★★Stella Sun · 2025-11-17 · via Google“I would highly recommend the wound team, Lisa and Danny, they're very professional and always touch base with me. They totally understand how resident's family feels like. Last month, on a hospital visit, even our surgeon complimented on their good work with the suture. I like the new changes in this nursing home.”
★Delmonica Young · 2026-07-06 · via Google“This place is a complete dump, just because they changed their name doesn’t mean anything. Aides aren’t ever where they’re supposed to be. Social worker Sparkle is never available days go by still no response. If it up to me I wouldn’t leave my dog at this facility let alone a human. It smells just like urine and other things mixed with it, not a pleasant smell. No privacy for the patients that ar…”
★Cheryl Meifert · 2026-05-08 · via Google“My husband has been there for four days and I'm not impressed at all. The place is dirty rundown and the nurses sure don't seem to care with a lot of attitude! And the food is nothing to write home about. I hate having to leave my husband there . unless it makes 100% turnaround, I do not recommend this place at all! Definitely didn't make a turn around with my husbands stay, thank god he had to ha…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 80 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
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Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered