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Nursing homeFAID #8931

Ridge Valley Center for Nursing and Rehabilitation

1000 COLLEGE STREET, WILKESBORO, NC, 28697

(336) 838-4141

ridgevalleycnr.com

120 licensed beds

★★★★★1/5CMS Five-Star overall3/5 health inspections1/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo of RIDGE VALLEY CENTER FOR NURSING AND REHABILITATION

Photo via Google · Lynn Lee

Address

1000 College Street

Wilkesboro, NC 28697

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Public record summary

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Bed capacity

120

CMS facility ID

345133

Care type

Nursing home

County

Wilkes

Facility name

Ridge Valley Center for Nursing and Rehabilitation

Street address

1000 COLLEGE STREET

City / state / ZIP

Wilkesboro, NC 28697

Phone

(336) 838-4141

Website

ridgevalleycnr.com

About this facility — Ridge Valley Center for Nursing and Rehabilitation

Ridge Valley Center for Nursing and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Wilkesboro, North Carolina. It is licensed for 120 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 7 senior care facilities in Wilkesboro and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Ridge Valley Center for Nursing and Rehabilitation 34 times across 9 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Regulatory standing

Federal court records

1 naming this facility — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1974-12-01

CMS overall rating

1 of 5 stars

Health deficiencies

1 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-12-04

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$344 per day (≈ $10,460/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

69% Medicaid · 5% Medicare · 26% private/other

Occupancy

71% (fiscal year 2023)

Vs. state median

8% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-12-04Health inspection1 citation

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-12-23

2025-07-17Health inspectionComplaint-triggered2 citations

F-0842

B · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-08-01

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-08-01

6 earlier / fire-safety inspections (31 citations)

2025-01-08Health inspectionComplaint-triggered1 citation

F-0761

D · No harm foundFrom a complaint

Corrected 2025-01-22

2024-09-11Health inspectionComplaint-triggered10 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-10-05

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-10-05

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2024-10-05

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-10-05

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-10-05

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-10-05

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-10-05

F-0697

D · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-10-05

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-10-05

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-10-05

2023-06-20Health inspection11 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-08-07

F-0636

B · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2023-06-25

F-0638

B · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2023-06-25

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-08-07

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-08-07

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-08-07

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-08-07

F-0760

J · Immediate jeopardy

Ensure that residents are free from significant medication errors.

Corrected 2023-05-15

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-08-07

F-0867

E · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-08-07

F-0880

J · Immediate jeopardy

Provide and implement an infection prevention and control program.

Corrected 2023-08-07

2024-09-11Fire-safety inspection4 citations

E-0001

F · No harm found

Establish an Emergency Preparedness Program (EP).

Corrected 2024-10-05

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2024-11-15

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-11-15

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-11-15

2023-06-20Fire-safety inspection3 citations

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-08-08

K-0911

D · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2023-08-08

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-08-08

2022-05-26Fire-safety inspection2 citations

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-07-22

K-0911

D · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2022-07-22

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345133.

Visitor reviews

What people say on Google.

4.1122 ratings on Google

★★★TJ Calloway · 2026-06-08 · via Google
“I have an elderly friend there who has had a hard time in some ways. Her own, personal (with her name on it), wheel chair disappeared while she was taking a shower. She says most of the staff are nice, but some are "sassy". They served raw potatoe wedges the other day. It looks like a clean facility, at least. I just don't know...”

★★★★★Jeff Williams · 2026-04-22 · via Google
“My Aunt has been at Ridge Valley several times for short term rehab and has transitioned to long term care about 6 months ago. I live in Illinois and travel to Wilkesboro several times per year to check on her, as well as other relatives that live in Wilkes County. I am very appreciative of the excellent care she has received each time she has been here. The care, compassion and genuine concern …”

★★★★★Charlie Sigmon · 2026-07-19 · via Google
“I appreciate every thing they do here, it’s been a blessing.. I would not put my friend anywhere else than Ridge Valley. Stephanie in the Business office has always helped me with the business side of things as well as updates on my friend. Thanks to all the CNAs and nurses.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 34 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered