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Nursing homeFAID #8990

Westwood Hills Nursing and Rehabilitation Center

1016 FLETCHER STREET, WILKESBORO, NC, 28697
(336) 667-9261
176 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of WESTWOOD HILLS NURSING AND REHABILITATION CENTER
Photo via Google · Westwood Hills Nursing and Rehabilitation Center
What we can show you for free.
Bed capacity
176
CMS facility ID
345205
Care type
Nursing home
County
Wilkes
Facility name
Westwood Hills Nursing and Rehabilitation Center
Street address
1016 FLETCHER STREET
City / state / ZIP
Wilkesboro, NC 28697
Phone
(336) 667-9261

Westwood Hills Nursing and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Wilkesboro, North Carolina. It is licensed for 176 beds — well above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 7 senior care facilities in Wilkesboro and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Westwood Hills Nursing and Rehabilitation Center 14 times across 9 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Principle Long Term Care
Ownership type
For profit - Limited Liability company

Registered owners & officers

Boice, Gale
Officer · Owner of a disclosable party · Additional disclosable party — since 2018
Corder, John
Additional disclosable party — since 2025
Hill, Raymond
Additional disclosable party — since 2011
Hill, Robert
Additional disclosable party — since 2011
Hill, Roger
Operational control · Additional disclosable party — since 2011
Hill, Stephen
Additional disclosable party — since 2011
Johnson, Dianne
Officer — since 2011
Principle Long Term Care, Inc.
Operational control — since 2011

Regulatory standing

Federal court records
5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1981-07-30
CMS overall rating
2 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-11-19
Nurse staffing
3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$340 per day (≈ $10,340/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
74% Medicaid · 9% Medicare · 17% private/other
Occupancy
55% (fiscal year 2023)
Vs. state median
9% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
176
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-05-27Health inspectionComplaint-triggered1 citation
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-05-06
2025-11-19Health inspectionComplaint-triggered2 citations
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2025-09-16
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-12-10
4 earlier / fire-safety inspections (11 citations)
2024-08-21Health inspectionComplaint-triggered3 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-09-18
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-09-18
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-09-18
2023-07-25Health inspection6 citations
F-0604
G · Actual harm
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2023-08-22
F-0607
G · Actual harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-08-22
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-08-22
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-08-22
F-0837
D · No harm found
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Corrected 2023-08-22
F-0867
D · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-08-22
2023-07-25Fire-safety inspection1 citation
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2023-11-14
2021-12-22Fire-safety inspection1 citation
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-02-04
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345205.
What people say on Google.
4.341 ratings on Google
★★★★★Tyona Anderson · 2025-03-29 · via Google

“I recently had the pleasure of visiting West Wood Hills Nursing Home, and I must say, it exceeded all my expectations. From the moment I walked through the doors, I was greeted with warmth and kindness by the staff. The atmosphere is incredibly welcoming, making it feel like a true home away from home. The facilities are top-notch, with clean and comfortable living spaces that are well-maintained…”

★★★★★E W · 2025-08-06 · via Google

“I just want to personably thank Amanda Bare for going out of her way to assist me anyway she can while I am there attempting to care for my family’s needs. She is professional, courteous attentive & if she isn’t the person to assist with my problems or concerns, she will make sure that the proper person is notified . I feel she is a valuable asset to this organization in dealing with families in p…”

★★Ruben Brown · 2025-09-01 · via Google

“The Good, The Bad, and The Ugly I was a 6 week long resident recently at Westwood Hills and I appreciate the handful of healthcare pros that helped my recovery. The therapy staff pushed me, and I went home 2 weeks earlier than expected. The bad food is heavy on pork & starch. No one wants to eat cold, flavorless food, too hard to be cut or chewed. Foods that were on the "Always Available Menu" r…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 14 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered