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Nursing homeFAID #9207

Rockwell Park Rehabilitation and Healthcare Center

1930 WEST SUGAR CREEK ROAD, CHARLOTTE, NC, 28262
(704) 598-4480
rockwellparkrehab.com
120 licensed beds

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Photo of Rockwell Park Rehabilitation and Healthcare Center
Photo via Google · Rockwell Park Rehabilitation and Healthcare Center

Address

1930 West Sugar Creek Road
Charlotte, NC 28262
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Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
345489
Care type
Nursing home
County
Mecklenburg
Facility name
Rockwell Park Rehabilitation and Healthcare Center
Street address
1930 WEST SUGAR CREEK ROAD
City / state / ZIP
Charlotte, NC 28262
Phone
(704) 598-4480
Website
rockwellparkrehab.com

About this facility — Rockwell Park Rehabilitation and Healthcare Center

Rockwell Park Rehabilitation and Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Charlotte, North Carolina. It is licensed for 120 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 204 senior care facilities in Charlotte and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Rockwell Park Rehabilitation and Healthcare Center 44 times across 13 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $338,513 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Yad Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Saturn Holdings I Llc
Direct owner — 100% stake — since 2024
1930 West Sugar Creek Road Llc
Additional disclosable party — since 2024
Alter, Tzvi
Indirect owner · Officer — since 2024
Booker, Timberly
Additional disclosable party — since 2025
Childs, Mark
Additional disclosable party — since 2025
Nelson, John
Operational control · Additional disclosable party — since 2025
Trowell, Kit
Operational control — since 2025
West Nc Holdings Llc
Indirect owner — since 2024

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1998-11-05
Health deficiencies
7 at the last standard inspection
Federal fines
$338,513 total
Last standard inspection
2026-03-27
Nurse staffing
3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$278 per day (≈ $8,450/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
85% Medicaid · 3% Medicare · 11% private/other
Occupancy
86% (fiscal year 2023)
Vs. state median
25% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-03-27Health inspectionComplaint-triggered5 citations
F-0627
D · No harm foundFrom a complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2026-04-15
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-04-15
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-12-19
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-04-15
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-15
2026-01-07Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
9 earlier / fire-safety inspections (38 citations)
2025-11-20Health inspection4 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2025-12-13
F-0561
E · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2025-12-13
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-12-13
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-12-13
2025-09-05Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2025-07-25Health inspectionComplaint-triggered1 citation
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-07-26
2025-05-23Health inspection6 citations
F-0628
C · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-07-25
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-07-25
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-07-25
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-07-25
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-07-25
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-07-25
2024-11-27Health inspectionComplaint-triggered3 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-12-20
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-12-20
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-12-20
2024-06-21Health inspectionComplaint-triggered8 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-07-25
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-07-18
F-0626
D · No harm foundFrom a complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected 2024-07-18
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-07-25
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-07-25
F-0758
D · No harm foundFrom a complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-07-25
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-07-25
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-07-25
2024-04-29Health inspectionComplaint-triggered5 citations
F-0600
K · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-03-02
F-0607
J · Immediate jeopardyFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-12-29
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-05-09
F-0838
C · No harm foundFrom a complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2024-05-09
F-0867
D · No harm foundFrom a complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2024-05-09
2025-11-20Fire-safety inspection4 citations
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-04-11
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-04-11
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2026-04-11
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-04-11
2025-05-23Fire-safety inspection6 citations
E-0013
F · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2025-05-19
K-0293
D · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-07-07
K-0352
D · No harm found
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Corrected 2025-07-07
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-07-07
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-07-07
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-07-07

Federal penalties

2026-03-27Fine$23,397
2025-11-20Fine$12,935
2025-05-23Fine$93,236
2024-11-27Fine$113,051
2024-06-21Fine$78,793
2024-04-29Fine$6,899
2024-04-29Fine$10,202
2024-06-21Medicare payment denial — 2 days
Total fines$338,513
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345489.

Visitor reviews

What people say on Google.
4.2164 ratings on Google
★★★★★Xavier Mccleave · 2026-06-04 · via Google

“I wanted to reach out and share how incredibly impressed I've been with the positive developments and overall environment here. It's truly been wonderful to see the progress! I also had to mention our social worker – she's an absolute star! Every time I've spoken with her, I'm just so grateful for how passionately and effectively she champions my family's needs. It makes such a difference to have…”

★★★★★Dioncia Dobson · 2026-06-11 · via Google

“I would like to write a letter of commendation and praise regarding the excellent service given by Deborah Brown, BSW, Director of Social Services to our family as we transfer our family member, who is a resident at Rockwell Park Rehab, to another rehab facility in another state. Ms. Brown is very professional, informative, and extremely helpful. She explained all the procedures and thus very ac…”

★★★★★Julia Ashford · 2026-06-25 · via Google

“★★★★★ Excellent Long-Term Care and Compassionate Staff I have been connected with Rockwell Park Rehab for long-term patient care, and I can confidently say they provide outstanding support and attention. The staff consistently demonstrate a high level of compassion, professionalism, and dedication to my mom's well-being. From the nursing team to the therapists and support staff, everyone takes the…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 44 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered