Nursing homeFAID #3829
Rolling Hills Healthcare Center
3625 ST JOSEPH RD, NEW ALBANY, IN, 47150
(812) 948-0670
115 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare
Photo via Google · Rolling Hills Healthcare Center
Public record summary
What we can show you for free.
Bed capacity
115
CMS facility ID
155488
Care type
Nursing home
County
Floyd
Facility name
Rolling Hills Healthcare Center
Street address
3625 ST JOSEPH RD
City / state / ZIP
New Albany, IN 47150
Phone
(812) 948-0670
About this facility — Rolling Hills Healthcare Center
Rolling Hills Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in New Albany, Indiana. It is licensed for 115 beds — above the median for skilled nursing facilities in Indiana (92 beds).
It is one of 13 senior care facilities in New Albany and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Rolling Hills Healthcare Center 82 times across 15 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Communicare Health
Ownership type
Non profit - Corporation
Registered owners & officers
Adams County Memorial Hospital
Operational control — since 2023
Blue Management Services Llc
Additional disclosable party — since 2023
Borne-bauman, Candice
Governing body · Operational control — since 2023
First Bank of Berne
Additional disclosable party — since 2023
Flueckiger, Russell
Governing body · Operational control — since 2023
Jenkins, Stefanie
Operational control · Additional disclosable party — since 2025
Lehman, Scott
Governing body · Operational control — since 2023
Macklin, Larry
Governing body · Operational control — since 2023
Masroor, Muhammad
Operational control · Additional disclosable party — since 2017
Mcintire, David
Governing body · Operational control — since 2023
Odenthal, Richard
Operational control — since 2017
Omega Healthcare Investors Inc
Additional disclosable party — since 2017
Omg In Mstr Lsco Llc
Additional disclosable party — since 2025
Smith, Scott
Officer · Operational control — since 2023
Sprunger, Kyle
Officer · Operational control — since 2023
St Joseph Mgt Co Llc
Operational control · Additional disclosable party — since 2017
Wheeler, Dane
Officer · Operational control — since 2023
Regulatory standing
Federal court records
2 naming this facility · 17 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1993-06-01
CMS overall rating
2 of 5 stars
Health deficiencies
9 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-05-08
Nurse staffing
3.1 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$416 per day (≈ $12,650/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
75% Medicaid · 3% Medicare · 21% private/other
Occupancy
91% (fiscal year 2023)
Vs. state median
12% above the IN median of $373/day — full state cost breakdown
Services & coverage
Licensed beds
115
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-02-23Health inspectionComplaint-triggered2 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-03-06
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-03-06
2025-11-13Health inspectionComplaint-triggered1 citation
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-11-21
11 earlier / fire-safety inspections (79 citations)
2025-09-08Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-10-06
2025-06-02Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-06-20
2025-05-08Health inspectionComplaint-triggered5 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-05-29
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-05-29
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-05-29
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-05-29
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-05-29
2025-01-28Health inspectionComplaint-triggered3 citations
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-02-18
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-02-18
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-02-18
2024-12-20Health inspectionComplaint-triggered3 citations
F-0742
D · No harm foundFrom a complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected 2025-01-20
F-0744
D · No harm foundFrom a complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected 2025-01-20
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-02-18
2024-08-29Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-09-16
2024-05-16Health inspectionComplaint-triggered6 citations
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-06-10
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2024-06-10
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-06-10
F-0728
E · No harm foundFrom a complaint
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Corrected 2024-04-05
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-06-10
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-06-10
2023-03-03Health inspection13 citations
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-03-31
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-03-31
F-0602
D · No harm found
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2023-03-31
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-03-31
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-03-31
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-03-31
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-03-31
F-0725
F · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-03-31
F-0740
D · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2023-03-31
F-0804
F · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-03-31
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-03-31
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-03-31
F-0886
E · No harm found
Perform COVID19 testing on residents and staff.
Corrected 2023-03-31
2025-05-08Fire-safety inspection16 citations
E-0041
C · No harm found
Implement emergency and standby power systems.
Corrected 2025-08-21
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-06-30
K-0281
E · No harm found
Install proper backup exit lighting.
Corrected 2025-06-30
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-08-21
K-0293
F · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-08-21
K-0300
F · No harm found
Meet other general requirements that are deficient.
Corrected 2025-06-30
K-0346
F · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2025-06-30
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-06-30
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2025-06-30
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-08-21
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2025-08-21
K-0754
E · No harm found
Provide properly sized and located linen or trash receptacles.
Corrected 2025-06-30
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2025-08-21
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-08-21
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-08-21
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2025-06-30
2024-05-16Fire-safety inspection17 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2024-08-05
E-0018
F · No harm found
Establish procedures for tracking staff and patients during an emergency.
Corrected 2024-08-05
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2024-08-05
K-0100
E · No harm found
Meet other general requirements.
Corrected 2024-08-05
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-07-22
K-0300
F · No harm found
Meet other general requirements that are deficient.
Corrected 2024-08-05
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-08-05
K-0331
E · No harm found
Construct fire resistant interior walls.
Corrected 2024-08-05
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-08-05
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-08-05
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-08-05
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-08-05
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-08-05
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-08-05
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-08-05
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-08-05
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-08-05
2023-03-03Fire-safety inspection13 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-04-14
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-04-14
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-04-14
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-04-14
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-04-14
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-04-14
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2023-05-30
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-04-14
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-04-14
K-0741
E · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-05-30
K-0754
F · No harm found
Provide properly sized and located linen or trash receptacles.
Corrected 2023-04-14
K-0761
E · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-04-14
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-04-14
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155488.
Visitor reviews
What people say on Google.
2.3★★★★★43 ratings on Google
★★★★★Pat Seifert · 2026-05-31 · via Google“The staff went above and beyond for my mother in memory care. She was always clean and so was her room/bed. My mom gained weight and loved the food. We visited weekly and I never saw a resident that wasn't well cared for and clean. This place is top notch. The staff are pure angels. I'm sure that their jobs aren't easy. My mom has since passed and we were blessed to find this place at her en…”
★★★★★Stefanie Jenkins · 2025-10-27 · via Google“The staff at Rolling Hills put their compassion in action everyday! They are very caring a ready to help in any way they can. Today I had the pleasure of a resident approach me to make sure I knew how well her CNA takes care of her!”
★Kenneth Leach · 2025-11-15 · via Google“Worst nursing home in new Albany dirty smells only one tv per room nurses and cnas getting fired all the time the ed has no clue what’s she’s doing please if you love you family member do not send them here there are way better places in New Albany than this place. I wouldn’t send my dying dog here to be taken care of let along a senior family member”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 82 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered