Home›Browse›North Carolina›Matthews›Royal Park Rehabilitation & Health Center

Nursing homeFAID #8882

Royal Park Rehabilitation & Health Center

2700 Roal Commons Lane, MATTHEWS, NC, 28105

(704) 849-6990

www.libertyhealthcareandrehab.com/royalpark/?utm_source=GMB&utm_medium=Yext&y_source=1_MTQzOTA3NDItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

169 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo of Royal Park Rehabilitation & Health Center

Photo via Google · Royal Park of Matthews Rehabilitation & Health Center

Address

2700 Roal Commons Lane

Matthews, NC 28105

Get directions

Map facilities in this area

All facilities in Matthews

Public record summary

What we can show you for free.

Bed capacity

169

CMS facility ID

345026

Care type

Nursing home

County

Mecklenburg

Facility name

Royal Park Rehabilitation & Health Center

Street address

2700 Roal Commons Lane

City / state / ZIP

Matthews, NC 28105

Phone

(704) 849-6990

Website

www.libertyhealthcareandrehab.com/royalpark/?utm_source=GMB&utm_medium=Yext&y_source=1_MTQzOTA3NDItNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

About this facility — Royal Park Rehabilitation & Health Center

Royal Park Rehabilitation & Health Center is a Medicare/Medicaid-certified skilled nursing facility in Matthews, North Carolina. It is licensed for 169 beds — well above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 14 senior care facilities in Matthews and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Royal Park Rehabilitation & Health Center 33 times across 10 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $39,811 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Liberty Senior Living

Ownership type

For profit - Limited Liability company

Registered owners & officers

Long Term Care Management Services Llc

Direct owner — 100% stake — since 2011

Calcutt, Joseph

Operational control · Additional disclosable party — since 2025

Clements, Thad

Operational control · Additional disclosable party — since 2025

James, Nicola

Operational control · Additional disclosable party — since 2025

John a Mcneill Jr 2012 Irrv Tr

Indirect owner · Additional disclosable party — since 2025

Liberty Healthcare Group Llc

Indirect owner · Additional disclosable party — since 2025

Liberty Real Properties, Llc

Indirect owner · Additional disclosable party — since 2025

Mcneill, John

Director · Operational control — since 2006

Mcneill, Robert

Trustee — since 2025

Mcneill, Ronald

Director · Operational control — since 2006

Miller, Robert

Governing body · Director · Additional disclosable party — since 2024

Oliver, Anna

Trustee — since 2025

Purvis, Jenny

Trustee — since 2025

Ronald B. and Cynthia J. Mcneill 2013 Irrevocable Trust

Indirect owner · Additional disclosable party — since 2025

Wilson, Jeffrey

Director · Operational control · Additional disclosable party — since 2003

Regulatory standing

Federal court records

1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1967-01-04

CMS overall rating

2 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

$39,811 total

Last standard inspection

2025-12-05

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$396 per day (≈ $12,040/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

60% Medicaid · 8% Medicare · 32% private/other

Occupancy

80% (fiscal year 2023)

Vs. state median

6% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

169

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.

2025-12-05Health inspectionComplaint-triggered8 citations

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-12-16

F-0690

G · Actual harmFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-12-16

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-12-16

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-12-16

F-0759

D · No harm foundFrom a complaint

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-12-16

F-0804

E · No harm foundFood safetyFrom a complaint

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-12-16

F-0806

D · No harm foundFood safetyFrom a complaint

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2025-12-16

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-12-16

2024-08-08Health inspection2 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-08-13

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-08-13

7 earlier / fire-safety inspections (23 citations)

2024-06-07Health inspectionComplaint-triggered1 citation

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2023-12-02

2024-03-25Health inspectionComplaint-triggered7 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-11

F-0679

H · Actual harmFrom a complaint

Provide activities to meet all resident's needs.

Corrected 2024-04-11

F-0687

G · Actual harmFrom a complaint

Provide appropriate foot care.

Corrected 2024-04-11

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-02-17

F-0804

E · No harm foundFood safetyFrom a complaint

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-04-11

F-0810

D · No harm foundFood safetyFrom a complaint

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2024-04-11

F-0867

E · No harm foundFrom a complaint

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-04-11

2023-10-04Health inspectionComplaint-triggered2 citations

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-10-11

F-0760

E · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2023-10-11

2023-03-10Health inspection5 citations

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-04-03

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-04-03

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-04-03

F-0867

E · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-04-03

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-04-03

2024-08-08Fire-safety inspection2 citations

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-10-21

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-10-21

2023-03-10Fire-safety inspection4 citations

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-06-15

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-06-15

K-0372

C · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-06-15

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-06-15

2021-11-19Fire-safety inspection2 citations

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2021-12-31

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2021-12-31

Federal penalties

2025-12-05Fine$23,010

2024-03-25Fine$16,801

Total fines$39,811

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345026.

Visitor reviews

What people say on Google.

4.1285 ratings on Google

★★★★★Shirley Coffie · 2026-07-30 · via Google
“I’m one week into what will be a 7-8 week stay for my 3rd ankle surgery. The staff is so sweet and caring. When your meals are what you look forward to most, it means so much that the kitchen staff cooks with love — yesterday’s broccoli salad was so delicious I asked Miles for the recipe! It may not be home, but they do everything to make you feel comfortable. I know I’m in good hands for the best…”

★★★★★don horne · 2026-07-31 · via Google
“My father was admitted to Royal Park for short-term rehabilitation, and our experience has been very positive. The staff has been consistently attentive to his needs, providing compassionate and excellent care. The administrative team has also been approachable, knowledgeable, and incredibly helpful throughout the entire process, making everything much easier for our family. Everyone we’ve encoun…”

★★★★R L · 2026-07-16 · via Google
“I was very happy with some of the nurses, and the PT and OT staff were amazing. Most of all, Carolyn provided great care to my family member. I would rate PT, OT and Carolyn with 5 stars. Unfortunately, the front office staff was very disappointing. The lack of follow up on requests and several times said documentation has been taken care of when it wasn't. I would rather you said you forgot inste…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 33 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered