Home›Browse›Pennsylvania›Pottstown›Sanatoga Center

Nursing homeFAID #11254

Sanatoga Center

225 EVERGREEN ROAD, POTTSTOWN, PA, 19464

(610) 323-1800

www.genesishcc.com/SanatogaCenter

130 licensed beds

CMS rates Sanatoga Center 4 out of 5 overall. Federal inspectors issued 35 citations across 11 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Sanatoga Center

Address

225 Evergreen Road

Pottstown, PA 19464

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Public record summary

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Bed capacity

130

CMS facility ID

395904

Care type

Nursing home

County

Montgomery

Facility name

Sanatoga Center

Street address

225 EVERGREEN ROAD

City / state / ZIP

Pottstown, PA 19464

Phone

(610) 323-1800

Website

www.genesishcc.com/SanatogaCenter

About this facility — Sanatoga Center

Sanatoga Center is a Medicare/Medicaid-certified skilled nursing facility in Pottstown, Pennsylvania. It is licensed for 130 beds — close to the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 8 senior care facilities in Pottstown and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Genesis Healthcare, a group of 183 facilities on this site.

Federal inspectors have cited Sanatoga Center 35 times across 11 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Genesis Healthcare

Ownership type

For profit - Partnership

Registered owners & officers

Genesis Pa Holdings Llc

Direct owner — 100% stake — since 2011

Berg, Michael

Officer — since 2012

Fc-gen Operations Investment Llc

Indirect owner — since 2011

Gen Operations I Llc

Indirect owner — since 2011

Gen Operations Ii Llc

Indirect owner — since 2011

Genesis Healthcare Inc

Indirect owner — since 2015

Genesis Healthcare Llc

Indirect owner — since 2011

Genesis Holdings Llc

Indirect owner — since 2015

Genesis Operations Llc

Indirect owner · Additional disclosable party — since 2011

Ghc Holdings Llc

Indirect owner — since 2011

Morris, Diane

Operational control — since 2024

Mundell, Gail

Operational control · Additional disclosable party — since 2023

Sun Healthcare Group Inc

Indirect owner — since 2023

Whitman, Arnold

Indirect owner · Director · Officer — since 2011

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1993-07-23

CMS overall rating

4 of 5 stars

Health deficiencies

2 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-06-26

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$595 per day (≈ $18,090/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

62% Medicaid · 17% Medicare · 21% private/other

Occupancy

89% (fiscal year 2024)

Vs. state median

43% above the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds

130

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-26Health inspection2 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2026-08-11

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-08-11

2025-07-25Health inspection4 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-09-05

F-0677

C · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-09-05

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-09-05

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-09-05

9 earlier / fire-safety inspections (29 citations)

2024-12-02Health inspectionComplaint-triggered1 citation

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-01-06

2024-08-16Health inspection2 citations

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-10-02

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-02

2024-06-08Health inspectionComplaint-triggered1 citation

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-07-08

2024-05-28Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-05

2024-01-23Health inspectionComplaint-triggered1 citation

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-03-12

2023-11-05Health inspectionComplaint-triggered1 citation

F-0803

E · No harm foundFood safetyFrom a complaint

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-01-02

2026-06-26Fire-safety inspection3 citations

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-08-11

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-08-11

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-08-11

2025-07-25Fire-safety inspection9 citations

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2025-09-18

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2025-09-18

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-09-18

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-18

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-09-18

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-09-18

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-09-18

K-0911

E · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-09-18

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-09-18

2024-08-16Fire-safety inspection10 citations

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2024-10-11

K-0291

E · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-11-14

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2024-11-14

K-0325

E · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2024-10-11

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-11-14

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-11-14

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-10-11

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-11-14

K-0911

E · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2024-10-11

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-11-14

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395904.

Quality of care & staffing

How it compares in Pennsylvania.

Inspection citations, 3 years

More than 48% of nursing homes in the state

State median: 37

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.5

Higher than 29% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

45%

Higher than 49% of nursing homes in the state

State median: 45%

Resident outcomes

On 21 federal quality measures, this facility does better than the Pennsylvania average on 8 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	19.2%	16.4%	13.5%	Worse than state
Lose too much weight	6.6%	6.0%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.0%	0.6%	0.7%	Better than state
With a urinary tract infection	3.1%	1.4%	1.5%	Worse than state
Have depressive symptoms	17.8%	13.8%	13.5%	Worse than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	3.5%	3.1%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	93.3%	87.8%	93.7%	Near state average
Ability to walk independently worsened	23.0%	15.4%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	20.1%	20.1%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	100.0%	93.7%	95.3%	Near state average
With pressure ulcers	4.2%	4.7%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	26.3%	25.0%	18.3%	Near state average
Received an antipsychotic medication	13.0%	17.6%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.17	1.50	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	0.63	1.13	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	83.3%	70.8%	82.3%	Better than state
Newly received an antipsychotic medication	1.2%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	75.2%	70.9%	80.1%	Near state average
Were rehospitalized after a nursing home admission	21.7%	22.0%	23.4%	Near state average
Had an outpatient emergency department visit	4.4%	9.5%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0684 4 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
K-0161 2 inspections. Use approved construction type or materials.
K-0324 2 inspections. Provide properly protected cooking facilities.
K-0353 2 inspections. Inspect, test, and maintain automatic sprinkler systems.
K-0521 2 inspections. Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
K-0712 2 inspections. Have simulated fire drills held at unexpected times.

What its owners also hold

Genesis Healthcare Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Gen Operations Ii Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Gen Operations I Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Genesis Healthcare Inc has an ownership stake on file at 161 nursing homes, averaging 2.4 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Pennsylvania

Licensing: Pennsylvania Department of Health
File a complaint: 800-254-5164 · Online
Long-Term Care Ombudsman: 717-783-8975. A free advocate for residents and families.
Adult Protective Services: 800-490-8505. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Pottstown Hospital, about 1.6 miles. CMS rating 2 of 5.
Phoenixville Hospital, about 8.6 miles. CMS rating 3 of 5.
Jefferson Einstein Montgomery Hospital, about 14 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Manatawny Center for Rehabilitation and Nursing, Pottstown, about 2.3 miles. CMS rating 3 of 5.
Pottstown Skilled Nursing and Rehabilitation Center, Pottstown, about 3.2 miles. CMS rating 2 of 5.
Southeastern Pennsylvania Veteran's Center, Spring City, about 4.4 miles. CMS rating 5 of 5.
Frederick Living - Cedarwood, Frederick, about 5.2 miles. CMS rating 5 of 5.
Parkhouse Rehabilitation and Nursing Center, Royersford, about 6.4 miles. CMS rating 2 of 5.

Visitor reviews

What people say on Google.

4.0191 ratings on Google

★Vicki Fleming · 2026-03-01 · via Google
“Mom is 97 years old. Went to sanatoga after release from Phoenixville hospital wirh pneumonia. Staff was not allowed to help me get mom from my car! After raising a fuss there was an aide that was kind enough to Help me! That was the ONLY positive I can give! NOT happy with this place at all! Call bell didn’t work - which we didn’t know until mom waited over 35 minutes abd my complai…”

★★★★Jennifer Ceschan · 2026-04-27 · via Google
“My mom has been in there for a couple weeks (moved over from another facility). They have been great. Records online, doctors call me with updates, even the business office called. They called the surgeon to ask if they c9uld rem9ve the stitches rather than transporting. They have fun activities handed out, an actual menu ahead of time, room is cute, nice nursing staff.”

★dea olock · 2025-11-17 · via Google
“Do ur self a favor and Do NOT ever go here unless u want ur family or friends or yourself to rot in bed and not be seen my nurses for hours while they sit and yap with one another and when they do come in they have no answers and treat u like ur dumb and also not wanna help. People in need sitting in halls to get any attention and still get ignored by staff and staff talking to them like they are …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 35 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered