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Nursing homeFAID #11998

Senator Ben Atchley State Veterans' Home

ONE VETERANS WAY, KNOXVILLE, TN, 37931
(865) 862-8100
tsvh.org/knoxville
140 licensed beds
★★★★★5/5CMS Five-Star overall5/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of SENATOR BEN ATCHLEY STATE VETERANS' HOME
Photo via Google · Ben Atchley Tennessee State Veterans' Homes

Public record summary

What we can show you for free.
Bed capacity
140
CMS facility ID
445484
Care type
Nursing home
County
Knox
Facility name
Senator Ben Atchley State Veterans' Home
Street address
ONE VETERANS WAY
City / state / ZIP
Knoxville, TN 37931
Phone
(865) 862-8100
Website
tsvh.org/knoxville

About this facility — Senator Ben Atchley State Veterans' Home

Senator Ben Atchley State Veterans' Home is a Medicare/Medicaid-certified skilled nursing facility in Knoxville, Tennessee. It is licensed for 140 beds — above the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 57 senior care facilities in Knoxville and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Senator Ben Atchley State Veterans' Home 5 times across 7 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Tennessee State Veterans' Home
Ownership type
Government - State

Registered owners & officers

Brown, Danielle
Managing employee — since 2007
Harries, Edward
Managing employee · Director — since 2010
Tennessee State Veterans Home Board
Operational control — since 2006

Regulatory standing

Federal court records
3 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2007-01-18
CMS overall rating
5 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-03-11
Nurse staffing
4.5 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$378 per day (≈ $11,490/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
26% Medicaid · 2% Medicare · 72% private/other
Occupancy
95% (fiscal year 2024)
Vs. state median
3% above the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds
140
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-03-11Health inspection2 citations
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2026-03-31
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-03-31
2025-01-23Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-01-22
1 earlier / fire-safety inspection (2 citations)
2024-02-14Health inspection2 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-02-26
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-02-26
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445484.

Visitor reviews

What people say on Google.
4.577 ratings on Google
★★★★★kimberly girbert · 2026-07-09 · via Google

“We had a wonderful time offering ice cream to the residents and staff. Smoky Mountain Hospice was glad to give back to our wonderful veterans and those that serve them.”

★S M · 2026-02-12 · via Google

“If your loved one requires assistance with eating or drinking while here, the CNAs make little effort to help and instead let the patient become dangerously dehydrated. This was confirmed by ER doctors at a nearby hospital. CNAs and management have little incentive to care because Tennessee law makes it nearly impossible to sue any nursing home. There are much better facilities in Knoxville that…”

★★★★★J Schwitters · 2025-06-16 · via Google

“So proud of my father in law for his service to our country in the Army. Also working with the Honor Guard in countless funeral services. Volunteering to respectfully honoring our service members at their funerals. A true patriot! Now in his need for heath care 24/7 we are so blessed to count on this Veterans home! Very good personnel and care! To be there with fellow veterans means alot to him. T…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 5 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered