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Nursing homeFAID #11787

Signature Healthcare of Primacy

6025 PRIMACY PARKWAY, MEMPHIS, TN, 38119
(901) 767-1040
shcofprimacy.com
120 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of SIGNATURE HEALTHCARE OF PRIMACY
Photo via Google · Signature HealthCARE of Primacy

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
445140
Care type
Nursing home
County
Shelby
Facility name
Signature Healthcare of Primacy
Street address
6025 PRIMACY PARKWAY
City / state / ZIP
Memphis, TN 38119
Phone
(901) 767-1040
Website
shcofprimacy.com

About this facility — Signature Healthcare of Primacy

Signature Healthcare of Primacy is a Medicare/Medicaid-certified skilled nursing facility in Memphis, Tennessee. It is licensed for 120 beds — close to the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 99 senior care facilities in Memphis and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Signature Healthcare of Primacy 11 times across 6 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Signature Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Shc Lp Holdings Llc
Direct owner — 100% stake — since 2014
Asbr Holdings Llc
Indirect owner — since 2018
Harrison, John
Officer — since 2014
Jjla Llc
Indirect owner — since 2014
Lpsnf Llc
Indirect owner — since 2014
Scott, Charla
Managing employee — since 2024
Steier Iii, Elmer
Indirect owner — since 2014
Wheaten Llc
Indirect owner — since 2014

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1981-06-03
CMS overall rating
5 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-03-03
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$515 per day (≈ $15,660/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
37% Medicaid · 18% Medicare · 45% private/other
Occupancy
78% (fiscal year 2023)
Vs. state median
40% above the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-03-03Health inspection3 citations
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-06
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-03
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-04-03
2021-12-01Health inspection4 citations
F-0638
D · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2022-02-01
F-0640
E · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2022-02-01
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2022-02-01
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2022-02-01
1 earlier / fire-safety inspection (4 citations)
2026-03-03Fire-safety inspection4 citations
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-04-15
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-04-15
K-0781
D · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2026-04-15
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-04-15
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445140.

Visitor reviews

What people say on Google.
3.6184 ratings on Google
★★★shirley balfour · 2026-07-22 · via Google

“This facility is a nice building. I have had a few bad experiences with how they operate and communicate. Not knowing is one thing but knowing and nothing is done about is awful thing. There are a few are good staff members. One of the nurses on the 100 hall has a bad attitude problem. The residents are already at a low point in their life and to be treated bad your care giver is unacceptable and…”

★★★★★Khadija Sheikh · 2026-05-12 · via Google

“My aunt was here for rehab and I got the chance to visit. The staff was exceptional. Their nurses, aides, administrative staff all made sure she was well taken care of. My aunt who is a picky eater also happened to like the food. Overall, she had a good stay and the staff made it so pleasant for her. I’d definitely recommend this to anyone whose family needs skilled care.”

★Cathie Hall · 2026-04-14 · via Google

“I was torn about taking my loved one Into this facility, I had heard nothing but bad remarks about it, but I had to try for myself. I don’t listen to other people and boy I made a mistake. I should have listened… In my opinion, it was like a nursing home, Not a rehab facility. The patients were half-dressed in the hallway. The place smells of urine there was attitude all the way up and down the h…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 11 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered