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Nursing homeFAID #11947

Shelby Oaks Post Acute

5070 SANDERLIN AVENUE, MEMPHIS, TN, 38117

(901) 682-5677

77 licensed beds

CMS rates Shelby Oaks Post Acute 1 out of 5 overall. Federal inspectors issued 29 citations across 8 inspections in the last three years, with $79,356 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

5070 Sanderlin Avenue

Memphis, TN 38117

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Public record summary

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Bed capacity

CMS facility ID

445426

Care type

Nursing home

County

Shelby

Facility name

Shelby Oaks Post Acute

Street address

5070 SANDERLIN AVENUE

City / state / ZIP

Memphis, TN 38117

Phone

(901) 682-5677

About this facility — Shelby Oaks Post Acute

Shelby Oaks Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Memphis, Tennessee. It is licensed for 77 beds — below the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 99 senior care facilities in Memphis and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Links Healthcare Group, a group of 32 facilities on this site.

Federal inspectors have cited Shelby Oaks Post Acute 29 times across 8 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $79,356 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Links Healthcare Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

5070 Sanderlin Avenue Tn Llc

Mortgage holder · Additional disclosable party — since 2024

Hines, Elbert

Operational control · Additional disclosable party — since 2025

Holt, Weston

Operational control · Additional disclosable party — since 2025

Links Healthcare Group Llc

Operational control · Additional disclosable party — since 2024

Rodriguez, Curtis

Operational control — since 2024

Tilford, Toby

Operational control — since 2024

Regulatory standing

Licensed / certified since

2001-07-18

CMS overall rating

1 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

$79,356 total

Last standard inspection

2026-01-08

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$401 per day (≈ $12,190/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

51% Medicaid · 8% Medicare · 41% private/other

Occupancy

88% (fiscal year 2023)

Vs. state median

9% above the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-01-08Health inspection3 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-03-24

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2026-03-24

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-03-24

2025-09-30Health inspectionComplaint-triggered2 citations

F-0600

J · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-10-22

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-10-22

5 earlier / fire-safety inspections (24 citations)

2022-11-17Health inspection11 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-03-10

F-0565

D · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2023-02-22

F-0569

D · No harm found

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2023-02-22

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-02-22

F-0692

G · Actual harm

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-02-22

F-0727

D · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-02-22

F-0732

D · No harm found

Post nurse staffing information every day.

Corrected 2023-03-10

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-02-22

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-03-10

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-03-10

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-02-22

2021-07-08Health inspection6 citations

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2021-07-30

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2021-07-30

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2021-07-30

F-0761

D · No harm found

Corrected 2021-07-30

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2021-07-30

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2021-07-30

2026-01-08Fire-safety inspection1 citation

K-0929

D · No harm found

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Corrected 2026-01-30

2025-11-12Fire-safety inspectionComplaint-triggered3 citations

K-0211

D · No harm foundFrom a complaint

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2026-01-05

K-0345

D · No harm foundFrom a complaint

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-01-05

K-0355

D · No harm foundFrom a complaint

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-01-05

2022-11-17Fire-safety inspection3 citations

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-12-14

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-12-14

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2022-12-14

Federal penalties

2025-09-30Fine$79,356

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445426.

Quality of care & staffing

How it compares in Tennessee.

Inspection citations, 3 years

More than 70% of nursing homes in the state

State median: 22

Federal fines, 3 years

$79,356

More than 91% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.5

Higher than 28% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

59%

Higher than 81% of nursing homes in the state

State median: 49%

Resident outcomes

On 21 federal quality measures, this facility does better than the Tennessee average on 12 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	5.7%	13.5%	13.5%	Better than state
Lose too much weight	4.8%	6.0%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.6%	0.7%	Better than state
With a urinary tract infection	0.0%	1.7%	1.5%	Better than state
Have depressive symptoms	72.4%	14.9%	13.5%	Worse than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	2.1%	3.3%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	99.5%	89.5%	93.7%	Better than state
Ability to walk independently worsened	1.8%	15.4%	12.7%	Better than state
Received an antianxiety or hypnotic medication	12.2%	31.7%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	98.1%	93.8%	95.3%	Near state average
With pressure ulcers	13.0%	4.8%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	6.2%	19.0%	18.3%	Better than state
Received an antipsychotic medication	14.5%	17.0%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.03	1.60	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.69	1.46	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	99.0%	79.4%	82.3%	Better than state
Newly received an antipsychotic medication	2.8%	1.7%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	83.6%	79.2%	80.1%	Near state average
Were rehospitalized after a nursing home admission	35.9%	22.6%	23.4%	Worse than state
Had an outpatient emergency department visit	13.2%	11.3%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0880 3 inspections. Provide and implement an infection prevention and control program.
F-0693 2 inspections. Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Verify & compare

Where to check, and what's nearby.

Who to contact in Tennessee

Licensing: Health Facilities Commission
Adult Protective Services: 888-277-8366. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

St Francis Hospital, about 2.4 miles. CMS rating 1 of 5.
Baptist Memorial Hospital, about 2.6 miles. CMS rating 3 of 5.
Delta Specialty Hospital, about 3.7 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Allen Morgan Health and Rehabilitation Center, Memphis, about 2.6 miles. CMS rating 5 of 5.
Highlands Health and Rehabilitation Center, Memphis, about 2.6 miles. CMS rating 2 of 5.
Signature Healthcare of Primacy, Memphis, about 3.7 miles. CMS rating 4 of 5.
Iris Cove Health & Rehabilitation, Memphis, about 3.7 miles. CMS rating 1 of 5.
Waters of Memphis a Rehabilitation & Nursing Ctr, Memphis, about 3.7 miles. CMS rating 2 of 5.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 29 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered