Home›Browse›Texas›Dallas›Southern Oaks Therapy and Living Center

Nursing homeFAID #746682

Southern Oaks Therapy and Living Center

3350 Bonnie View Rd, Dallas, TX, 75216

(469) 320-4400

geminihc.com/southern-oaks-therapy-and-living-center

150 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo of Southern Oaks Therapy and Living Center

Photo via Google · Nick Leo (Bernie)

Address

3350 Bonnie View Rd

Dallas, TX 75216

Get directions

Map facilities in this area

All facilities in Dallas

Public record summary

What we can show you for free.

Bed capacity

150

CMS facility ID

745056

Care type

Nursing home

County

Dallas

Facility name

Southern Oaks Therapy and Living Center

Street address

3350 Bonnie View Rd

City / state / ZIP

Dallas, TX 75216

Phone

(469) 320-4400

Website

geminihc.com/southern-oaks-therapy-and-living-center

About this facility — Southern Oaks Therapy and Living Center

Southern Oaks Therapy and Living Center is a Medicare/Medicaid-certified skilled nursing facility in Dallas, Texas. It is licensed for 150 beds — above the median for skilled nursing facilities in Texas (120 beds).

It is one of 247 senior care facilities in Dallas and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Southern Oaks Therapy and Living Center 44 times across 15 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Registered owners & officers

West Wharton County Hospital District

Direct owner — 100% stake — since 2026

Bonnie View Health Holdings Llc

Additional disclosable party — since 2026

Brown, Deandre

Governing body · Operational control · Additional disclosable party — since 2026

Burnam, Soon

Officer — since 2026

Ensign Services Inc

Additional disclosable party — since 2026

Gulf Prairie Healthcare Llc

Operational control · Additional disclosable party — since 2026

Keetch, Chad

Officer — since 2011

Leo, Nicholas

Governing body · Operational control · Additional disclosable party — since 2026

Standard Bearer Healthcare Op, Lp

Additional disclosable party — since 2026

The Ensign Group Inc

Additional disclosable party — since 2026

Thompson, Johnny

Governing body · Director — since 2024

Regulatory standing

Licensed / certified since

2024-11-18

CMS overall rating

3 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-09-10

Nurse staffing

2.6 hours per resident per day

Services & coverage

Licensed beds

150

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 9:00 AM – 5:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-06-04Health inspectionComplaint-triggered1 citation

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-06-12

2026-05-21Health inspectionComplaint-triggered1 citation

F-0760

E · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2026-05-29

12 earlier / fire-safety inspections (42 citations)

2026-05-07Health inspectionComplaint-triggered1 citation

F-0692

D · No harm foundFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-05-20

2026-04-21Health inspectionComplaint-triggered1 citation

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2026-05-09

2026-02-15Health inspectionComplaint-triggered2 citations

F-0558

E · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2026-03-02

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-03-02

2026-02-06Health inspectionComplaint-triggered1 citation

F-0627

D · No harm foundFrom a complaint

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2026-02-23

2026-01-14Health inspectionComplaint-triggered1 citation

F-0690

E · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2026-01-23

2025-09-10Health inspectionComplaint-triggered3 citations

F-0559

E · No harm foundFrom a complaint

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Corrected 2025-09-30

F-0583

E · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2025-09-30

F-0628

E · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-09-30

2025-05-20Health inspectionComplaint-triggered1 citation

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-05-21

2025-04-23Health inspectionComplaint-triggered2 citations

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-05-09

F-0691

D · No harm foundFrom a complaint

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2025-05-09

2024-08-08Health inspection8 citations

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-10-31

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-09-07

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-07

F-0761

E · No harm found

Corrected 2024-09-07

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-09-07

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-09-07

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-09-07

F-0925

F · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-09-07

2025-09-10Fire-safety inspection7 citations

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-09-30

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-09-30

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-09-30

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-09-30

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-09-30

K-0916

F · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2025-10-10

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-10-04

2025-06-19Fire-safety inspectionComplaint-triggered1 citation

K-0222

F · No harm foundFrom a complaint

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-06-20

2024-08-08Fire-safety inspection14 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2024-09-15

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-09-15

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-09-15

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-09-15

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-09-15

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2024-11-14

K-0342

E · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2024-09-15

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-09-15

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-09-15

K-0374

F · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-09-15

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-09-15

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-09-15

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-09-15

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-09-15

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 745056.

Visitor reviews

What people say on Google.

3.723 ratings on Google

★★★★★Ashley Wright · 2026-07-16 · via Google
“I love the new maintenance team at the building. Seeing someone so young working as hard as he does shocks me every time I come by. He’s one of the hardest workers I’ve seen, and it really shows in how well the property is being maintained. I also want to give a shoutout to the new DON. You can tell the new team is coming together, and the improvements are noticeable. The only complaint my mom has…”

★Kim Williams · 2026-07-30 · via Google
“After visiting a friend here repeatedly, I can't let this go and hope that other famillies really do your homework about this facility. The conditions are deplorable here!!!! The place is filthy, patients are ingored for hours on end, only to leave them helpless and sitting/lying in very unsanitary and inhumane conditions. My heart aches for these precious elderly people who are unable to do for t…”

★Jay Sanchez · 2026-05-29 · via Google
“This place failed my mom. We brought her here to continue her rehabilitation and recovery after a stroke, and after two months she ended up having another stroke that has left her in a worst state. It turns out that in the two months she was there, they never administered her thyroid medicine, and that was one of the things that led to her having another stroke. As if that wasn’t bad enough, the…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 44 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered