Home›Browse›Illinois›Metropolis›Southgate Health Care Center

Nursing homeFAID #3005

Southgate Health Care Center

900 EAST NINTH STREET, METROPOLIS, IL, 62960

(618) 524-2683

southgatehealthcare.com

140 licensed beds

★★★★★1/5CMS Five-Star overall2/5 health inspections3/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo via Google · Southgate Senior Living

Address

900 East Ninth Street

Metropolis, IL 62960

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Public record summary

What we can show you for free.

Bed capacity

140

CMS facility ID

145386

Care type

Nursing home

County

Massac

Facility name

Southgate Health Care Center

Street address

900 EAST NINTH STREET

City / state / ZIP

Metropolis, IL 62960

Phone

(618) 524-2683

Website

southgatehealthcare.com

About this facility — Southgate Health Care Center

Southgate Health Care Center is a Medicare/Medicaid-certified skilled nursing facility in Metropolis, Illinois. It is licensed for 140 beds — above the median for skilled nursing facilities in Illinois (112 beds).

It is one of 3 senior care facilities in Metropolis and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Southgate Health Care Center 67 times across 17 inspections in the last three years, and CMS has imposed $20,170 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Registered owners & officers

Parker, Jane

Direct owner · Director · Officer · Additional disclosable party — 81% stake — since 1975

Bell, Shelly

Direct owner · Director · Additional disclosable party — 6% stake — since 1995

Thompson, Jeff

Direct owner · Director · Additional disclosable party — 6% stake — since 1995

Thompson, Samuel

Direct owner · Governing body · Director · Officer · Operational control · Additional disclosable party — 6% stake — since 1995

Daubert, Mary

Operational control · Additional disclosable party — since 2024

Wright, Alex

Operational control · Additional disclosable party — since 2024

Regulatory standing

Licensed / certified since

1979-08-01

CMS overall rating

1 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

$20,170 total

Last standard inspection

2025-04-18

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$274 per day (≈ $8,330/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

47% Medicaid · 8% Medicare · 46% private/other

Occupancy

59% (fiscal year 2023)

Vs. state median

20% below the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds

140

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 9:00 AM – 5:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-06-29Health inspectionComplaint-triggered1 citation

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-07-18

2026-06-02Health inspectionComplaint-triggered1 citation

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-07-02

15 earlier / fire-safety inspections (65 citations)

2026-03-27Health inspectionComplaint-triggered2 citations

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-04-17

F-0697

J · Immediate jeopardyFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2026-04-17

2026-01-27Health inspectionComplaint-triggered4 citations

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-04-03

F-0755

F · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-02-10

F-0761

F · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-04-03

F-0839

F · No harm foundFrom a complaint

Employ staff that are licensed, certified, or registered in accordance with state laws.

Corrected 2026-02-10

2025-11-19Health inspectionComplaint-triggered1 citation

F-0925

F · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2026-01-02

2025-05-30Health inspectionComplaint-triggered1 citation

F-0678

D · No harm foundFrom a complaint

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2025-06-15

2025-04-18Health inspection1 citation

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-05-10

2025-03-06Health inspectionComplaint-triggered4 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-15

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-03-15

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-03-15

F-0725

F · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-03-15

2024-10-17Health inspectionComplaint-triggered2 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-10-18

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-18

2024-09-26Health inspectionComplaint-triggered1 citation

F-0692

G · Actual harmFrom a complaint

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-10-03

2024-09-13Health inspectionComplaint-triggered1 citation

F-0726

D · No harm foundFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-09-20

2024-08-13Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-09

2024-05-31Health inspection8 citations

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-06-07

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-06-14

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-06-28

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-06-28

F-0761

E · No harm found

Corrected 2024-06-09

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-06-28

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-06-28

F-0887

D · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2024-06-28

2023-04-14Health inspection7 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-05-10

F-0620

F · No harm found

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

Corrected 2023-05-10

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-05-10

F-0684

J · Immediate jeopardy

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-05-10

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-05-10

F-0727

F · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-06-19

F-0851

F · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2023-05-10

2025-04-18Fire-safety inspection6 citations

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2025-06-02

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2025-06-02

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-06-02

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-06-02

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-06-02

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-02

2024-05-31Fire-safety inspection15 citations

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2024-07-16

E-0026

F · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2024-07-16

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2024-07-16

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2024-07-16

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-07-16

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-07-16

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-07-16

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-07-16

K-0354

F · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-07-16

K-0361

E · No harm found

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

Corrected 2024-07-16

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-07-16

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-07-16

K-0753

E · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2024-07-16

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-08-02

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-07-16

2023-04-14Fire-safety inspection11 citations

E-0007

F · No harm found

Address patient/client population and determine types of services needed.

Corrected 2023-05-19

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2023-05-19

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2023-05-19

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2023-05-19

K-0346

F · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2023-05-05

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-19

K-0354

F · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2023-05-05

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-05-19

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-05-19

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-05-19

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-05-19

Federal penalties

2024-09-13Fine$12,761

2023-12-11Fine$7,409

2026-01-27Medicare payment denial — 8 days

Total fines$20,170

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 145386.

Visitor reviews

What people say on Google.

5.07 ratings on Google

★★★★★Debbie Salsberry · 2023-09-08 · via Google
“This is the best Assisted Living Community in St. George. The caregivers are kind and loving and take the very best care of the residents. The building is clean, smells great and is decorated beautifully. If my mother didn’t live in Oklahoma, I would definitely have her living here!”

★★★★★Debbie Blankenship · 2018-05-02 · via Google
“Sam Thompson, one of the new owners, is one of the nicest men you will ever meet. He is willing to listen to your concerns and he will go out of his way to help. He is truly concerned about our elderly and does everything possible to provide them their needs. Mo mom is very excited to move to Twin Oaks! And as long as Sam is a part of it, I know she will be well taken care of!!! Thanks everyone!!!…”

★★★★★Caitlin Mathis · 2016-01-08 · via Google
“Beautiful facility that takes great care of their tenants!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 67 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered