Home›Browse›Massachusetts›Rockland›Southshore Health Care Center

Nursing homeFAID #5684

Southshore Health Care Center

115 NORTH AVENUE, ROCKLAND, MA, 02370

(781) 848-3100

96 licensed beds

CMS rates Southshore Health Care Center 1 out of 5 overall. Federal inspectors issued 61 citations across 14 inspections in the last three years, with $26,395 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

115 North Avenue

Rockland, MA 02370

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

225215

Care type

Nursing home

County

Plymouth

Facility name

Southshore Health Care Center

Street address

115 NORTH AVENUE

City / state / ZIP

Rockland, MA 02370

Phone

(781) 848-3100

About this facility — Southshore Health Care Center

Southshore Health Care Center is a Medicare/Medicaid-certified skilled nursing facility in Rockland, Massachusetts. It is licensed for 96 beds — below the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 3 senior care facilities in Rockland and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Athena Healthcare Systems, a group of 20 facilities on this site.

Federal inspectors have cited Southshore Health Care Center 61 times across 14 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $26,395 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Athena Healthcare Systems

Ownership type

For profit - Corporation

Registered owners & officers

Athena Health Care Systems Ma Llc

Direct owner — 100% stake — since 2010

Santilli, Lawrence

Indirect owner · Officer — 77% stake — since 2019

Mosier, Michael

Indirect owner · Managing employee — 5% stake — since 2010

Athena Health Care Associates, Inc.

Operational control — since 1993

Rezendes, Lorrie

Indirect owner — since 2015

Regulatory standing

Licensed / certified since

1973-12-20

CMS overall rating

1 of 5 stars

Health deficiencies

23 at the last standard inspection

Federal fines

$26,395 total

Last standard inspection

2025-08-27

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$640 per day (≈ $19,460/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

81% Medicaid · 5% Medicare · 14% private/other

Occupancy

90% (fiscal year 2023)

Vs. state median

31% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-13Health inspectionComplaint-triggered5 citations

F-0573

E · No harm foundFrom a complaint

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Corrected 2026-05-15

F-0576

D · No harm foundFrom a complaint

Ensure residents have reasonable access to and privacy in their use of communication methods.

Corrected 2026-03-10

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-05-15

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2026-05-15

F-0740

E · No harm foundFrom a complaint

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2026-05-15

2026-01-28Health inspectionComplaint-triggered1 citation

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-02-28

7 earlier / fire-safety inspections (55 citations)

2025-08-27Health inspectionComplaint-triggered17 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-10-03

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2025-10-03

F-0580

E · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-10-03

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-10-03

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-10-03

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2025-10-03

F-0640

B · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2025-10-03

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-10-03

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-10-03

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-10-03

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-10-03

F-0761

D · No harm found

Corrected 2025-10-03

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-10-03

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-10-03

F-0814

D · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2025-10-03

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-10-03

F-0925

F · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-10-03

2025-03-18Health inspectionComplaint-triggered1 citation

F-0557

D · No harm foundFrom a complaint

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2025-02-27

2024-12-09Health inspectionComplaint-triggered2 citations

F-0555

D · No harm foundFrom a complaint

Honor the resident's right to choose his or her attending physician.

Corrected 2025-01-15

F-0761

D · No harm foundFrom a complaint

Corrected 2025-01-15

2024-09-23Health inspectionComplaint-triggered1 citation

F-0658

E · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-10-25

2024-06-27Health inspectionComplaint-triggered19 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-08-11

F-0551

D · No harm foundFrom a complaint

Give the resident's representative the ability to exercise the resident's rights.

Corrected 2024-08-11

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-08-11

F-0557

D · No harm found

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2024-08-11

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2024-08-11

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-08-11

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-08-11

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-08-11

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2024-08-11

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-08-11

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-08-11

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-11

F-0698

E · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-08-11

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-08-11

F-0757

E · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-08-11

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-08-11

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-08-11

F-0887

E · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2024-08-11

F-0925

F · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-08-11

2024-03-19Health inspectionComplaint-triggered2 citations

F-0551

D · No harm foundFrom a complaint

Give the resident's representative the ability to exercise the resident's rights.

Corrected 2024-04-16

F-0686

G · Actual harmFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-04-16

2023-03-02Health inspection13 citations

F-0551

D · No harm found

Give the resident's representative the ability to exercise the resident's rights.

Corrected 2023-04-10

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2023-04-10

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-04-10

F-0585

F · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-04-10

F-0641

C · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-04-10

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-04-10

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-10

F-0692

E · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-04-10

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-04-10

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-04-10

F-0868

F · No harm found

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2023-04-10

F-0917

E · No harm found

Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

Corrected 2023-04-10

F-0921

F · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-04-10

Federal penalties

2024-03-19Fine$26,395

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225215.

Quality of care & staffing

How it compares in Massachusetts.

Inspection citations, 3 years

More than 82% of nursing homes in the state

State median: 36

Federal fines, 3 years

$26,395

More than 74% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.2

Among the lowest of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

23%

Higher than 9% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the Massachusetts average on 9 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	16.0%	15.8%	13.5%	Near state average
Lose too much weight	2.1%	5.0%	5.1%	Better than state
With a catheter inserted and left in their bladder	1.5%	0.7%	0.7%	Worse than state
With a urinary tract infection	0.7%	1.7%	1.5%	Better than state
Have depressive symptoms	43.4%	17.4%	13.5%	Worse than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	0.3%	3.4%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	97.7%	92.9%	93.7%	Near state average
Ability to walk independently worsened	11.6%	13.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	38.5%	19.5%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	85.1%	93.5%	95.3%	Near state average
With pressure ulcers	3.4%	4.2%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	23.0%	20.4%	18.3%	Worse than state
Received an antipsychotic medication	30.3%	21.5%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	2.09	1.84	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.30	1.45	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	89.2%	78.9%	82.3%	Better than state
Newly received an antipsychotic medication	1.2%	1.4%	1.5%	Near state average
Were assessed and appropriately given the seasonal influenza vaccine	59.8%	78.1%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	28.2%	25.7%	23.4%	Near state average
Had an outpatient emergency department visit	4.5%	11.8%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0609 3 inspections. Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F-0610 3 inspections. Respond appropriately to all alleged violations.
F-0761 3 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0565 3 inspections. Honor the resident's right to organize and participate in resident/family groups in the facility.
F-0658 3 inspections. Ensure services provided by the nursing facility meet professional standards of quality.
F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

What its owners also hold

Athena Health Care Systems Ma Llc has an ownership stake on file at 4 nursing homes, averaging 1.8 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Massachusetts

Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
File a complaint: 800-462-5540 · Online
Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

South Shore Hospital, about 3.4 miles. CMS rating 2 of 5.
Signature Healthcare Brockton Hospital, about 4.8 miles. CMS rating 3 of 5.
Good Samaritan Medical Center, about 7.8 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Webster Park Rehabilitation and Healthcare Center, Rockland, about 0.4 miles. CMS rating 5 of 5.
Dwyer Home, Weymouth, about 2.3 miles. CMS rating 5 of 5.
Colony Center for Health and Rehabilitation, Abington, about 2.6 miles. CMS rating 1 of 5.
Southwood At Norwell Nursing Ctr, Norwell, about 3.0 miles. CMS rating 5 of 5.
Queen Anne Nursing Home, Hingham, about 3.2 miles. CMS rating 5 of 5.

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

Locked

The 61 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered