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Nursing homeFAID #5911

Southwood At Norwell Nursing Ctr

501 CORDWAINER DRIVE, NORWELL, MA, 02061
(781) 982-7450
www.southwoodatnorwell.com
142 licensed beds
★★★★★5/5CMS Five-Star overall5/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
142
CMS facility ID
225597
Care type
Nursing home
County
Plymouth
Facility name
Southwood At Norwell Nursing Ctr
Street address
501 CORDWAINER DRIVE
City / state / ZIP
Norwell, MA 02061
Phone
(781) 982-7450
Website
www.southwoodatnorwell.com

About this facility — Southwood At Norwell Nursing Ctr

Southwood At Norwell Nursing Ctr is a Medicare/Medicaid-certified skilled nursing facility in Norwell, Massachusetts. It is licensed for 142 beds — above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 6 senior care facilities in Norwell and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Southwood At Norwell Nursing Ctr 28 times across 7 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
For profit - Partnership

Registered owners & officers

Starr, Richard
Direct owner · Operational control — 100% stake — since 1986
Southwood At Norwell Nursing Center
Partner — since 1992
Southwood At Norwell Nursing Center, Inc.
Partner — since 1992
Starr Healthgroup, Llc
Operational control — since 1992
Starr, Lindsey
Operational control — since 2009

Regulatory standing

Licensed / certified since
1993-10-28
CMS overall rating
5 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-01-02
Nurse staffing
4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$450 per day (≈ $13,680/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
66% Medicaid · 16% Medicare · 18% private/other
Occupancy
83% (fiscal year 2023)
Vs. state median
8% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds
142
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-01-02Health inspection2 citations
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-01-26
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-01-26
2023-09-29Health inspectionComplaint-triggered8 citations
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2023-11-06
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-11-06
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-11-06
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-11-06
F-0740
E · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2023-11-06
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2023-11-06
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2023-11-06
F-0919
E · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2023-11-06
2 earlier / fire-safety inspections (18 citations)
2026-01-02Fire-safety inspection7 citations
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2026-03-20
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-03-20
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2026-03-20
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-03-20
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-03-20
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2026-03-20
K-0711
E · No harm found
Provide a written emergency evacuation plan.
Corrected 2026-03-20
2024-12-04Fire-safety inspection11 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2025-01-31
E-0013
F · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2025-01-31
E-0029
F · No harm found
Develop a communication plan.
Corrected 2025-01-31
E-0036
F · No harm found
Establish emergency prep training and testing.
Corrected 2025-01-31
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-01-31
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2025-01-31
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-01-31
K-0361
D · No harm found
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Corrected 2025-01-31
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-01-31
K-0911
E · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2025-01-31
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-01-31
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225597.

Visitor reviews

What people say on Google.
4.029 ratings on Google
★★★★★kathie · 2026-05-15 · via Google

“IMO Southwood is the go to facility for skilled nursing and rehabilitation in this area. Their staff is exceptional and large and very attentive. Their rehabilitation professionals are beyond anything I have experiences. Top notch! I’m 79 years old and my husband and I have spent time at a number of facilities. Only facility I have ever recommended to our many friends and family. IMO Southwood is …”

★★★★★Lisa Fuller · 2026-01-15 · via Google

“My mother‑in‑law was recently a resident at Southwood at Norwell, and our family couldn’t be more grateful for the exceptional care she received. From the moment she arrived, it was clear that this is a facility where compassion, professionalism, and respect come first. The nursing staff was not only skilled and attentive, but genuinely kind in every interaction. They took the time to explain her …”

★★★★★Trice Cheriska · 2026-01-15 · via Google

“I went to visit and I was pleasantly surprised with how clean the environment was. The appearance looks like things have been recently upgraded...and oh em geeee! Do NOT get me started on the staff! They are super friendly and welcoming, it made my heart happy knowing that these are the people caring for not only my great aunt, but for all the patients there. They're all clearly in the best of han…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 28 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered