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Nursing homeFAID #7835

St Joseph Residence

495 MAMMOTH RD, MANCHESTER, NH, 03104

(603) 668-6011

22 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

495 Mammoth Rd

Manchester, NH 03104

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

305088

Care type

Nursing home

County

Hillsborough

Facility name

St Joseph Residence

Street address

495 MAMMOTH RD

City / state / ZIP

Manchester, NH 03104

Phone

(603) 668-6011

About this facility — St Joseph Residence

St Joseph Residence is a Medicare/Medicaid-certified skilled nursing facility in Manchester, New Hampshire. It is licensed for 22 beds — well below the median for skilled nursing facilities in New Hampshire (94 beds).

It is one of 13 senior care facilities in Manchester and 73 skilled nursing facilities across New Hampshire. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited St Joseph Residence 25 times across 6 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Church related

Registered owners & officers

Aucoin, Lorraine

Officer — since 2025

Bernard, Alain

Operational control — since 2018

Connors, Kelly

Officer — since 2025

Gauthier, Holly

Officer — since 2025

Laliberte, Annette

Officer — since 2012

Larochelle, Therese

Officer — since 2025

Makowski, Marlene

Officer · Additional disclosable party — since 2003

Nh Catholic Charities Inc

Operational control — since 2002

Rivard, Suzanne

Officer — since 2025

Regulatory standing

Licensed / certified since

1997-07-02

CMS overall rating

4 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-12-23

Nurse staffing

5.9 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$278 per day (≈ $8,450/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

51% Medicaid · 3% Medicare · 46% private/other

Occupancy

94% (fiscal year 2024)

Vs. state median

38% below the NH median of $451/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-12-23Health inspection3 citations

F-0725

F · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2026-02-10

F-0851

B · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2026-02-10

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-02-15

2024-10-31Health inspection4 citations

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-12-16

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-12-16

F-0851

B · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2024-12-16

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-12-16

3 earlier / fire-safety inspections (18 citations)

2023-11-08Health inspection4 citations

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-05

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-11-21

F-0851

B · No harm found

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2024-01-03

F-0943

E · No harm found

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Corrected 2023-12-09

2025-12-23Fire-safety inspection7 citations

K-0291

C · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2026-01-23

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2026-01-23

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-01-23

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-01-23

K-0913

F · No harm found

Ensure operating rooms are properly protected and written records are maintained and available for inspection.

Corrected 2026-01-23

K-0914

C · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2026-01-23

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-01-23

2023-11-08Fire-safety inspection7 citations

K-0291

C · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-12-27

K-0293

C · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2023-12-27

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2023-12-27

K-0355

C · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-12-27

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-12-27

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-12-27

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-12-27

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 305088.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 25 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered