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Nursing homeFAID #11329

Sterling Health Care and Rehab Center

318 SOUTH ORANGE STREET, MEDIA, PA, 19063

(610) 566-1400

www.sterlinghcr.com

164 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of STERLING HEALTH CARE AND REHAB CENTER

Photo via Google · Diane Pisani

Address

318 South Orange Street

Media, PA 19063

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Public record summary

What we can show you for free.

Bed capacity

164

CMS facility ID

396083

Care type

Nursing home

County

Delaware

Facility name

Sterling Health Care and Rehab Center

Street address

318 SOUTH ORANGE STREET

City / state / ZIP

Media, PA 19063

Phone

(610) 566-1400

Website

www.sterlinghcr.com

About this facility — Sterling Health Care and Rehab Center

Sterling Health Care and Rehab Center is a Medicare/Medicaid-certified skilled nursing facility in Media, Pennsylvania. It is licensed for 164 beds — above the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 10 senior care facilities in Media and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Sterling Health Care and Rehab Center 34 times across 11 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $25,625 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Nationwide Healthcare Services

Ownership type

For profit - Corporation

Registered owners & officers

Gelley, Leah

Direct owner — 5% stake — since 2013

Gelley, Meir

Direct owner · Managing employee · Director — since 2002

Sterling Healthcare & Rehab Center Llc

Direct owner · Operational control — since 2002

Regulatory standing

Federal court records

5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2002-11-29

CMS overall rating

2 of 5 stars

Health deficiencies

11 at the last standard inspection

Federal fines

$25,625 total

Last standard inspection

2024-10-25

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$298 per day (≈ $9,060/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

87% Medicaid · 5% Medicare · 8% private/other

Occupancy

86% (fiscal year 2024)

Vs. state median

28% below the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds

164

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-27Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-04-15

2025-12-03Health inspectionComplaint-triggered1 citation

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-12-04

6 earlier / fire-safety inspections (32 citations)

2024-10-25Health inspection9 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-12-06

F-0600

K · Immediate jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-02-24

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2024-12-06

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-06

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-06

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-12-06

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-06

F-0835

D · No harm found

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2024-12-06

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-12-06

2024-08-21Health inspectionComplaint-triggered1 citation

F-0604

D · No harm foundFrom a complaint

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2024-08-21

2024-02-08Health inspectionComplaint-triggered1 citation

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-04-08

2024-01-23Health inspectionComplaint-triggered1 citation

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-03-22

2023-10-27Health inspection7 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-12-21

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-21

F-0730

E · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2023-12-21

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2023-12-21

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-12-21

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-12-21

F-0947

E · No harm found

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2023-12-21

2022-12-30Health inspection13 citations

F-0567

D · No harm found

Honor the resident's right to manage his or her financial affairs.

Corrected 2023-02-21

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2023-02-21

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-02-21

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-02-21

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-02-21

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-02-21

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-02-21

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-02-21

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-02-21

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-02-21

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-02-21

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-02-21

F-0887

E · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2023-02-21

Federal penalties

2024-10-25Fine$8,824

2024-10-25Fine$16,801

Total fines$25,625

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 396083.

Visitor reviews

What people say on Google.

3.254 ratings on Google

★Octavia Price · 2026-04-04 · via Google
“This is another nasty place where patients have bed scores and rashes build up of fealth. If I knew then what I know now my mother would have never been there. Always falling out the bed but, when you talk to them ohhhh everything is fine she's doing good. Next phone call your mother is being rushed to the hospital Ammonia for the 5th time someone please shut this place down. It's just all abo…”

★★★★Theresa Grigaitis · 2025-09-30 · via Google
“My Mom has been here for one year and couldn’t be happier with Sterling. The staff is extremely caring and capable. Tauna was the first person we had contact with when my Mom was admitted. She was extremely helpful and knowledgeable and made my Mother and myself very comfortable with our decision. There are others I’d like to point out, James, Heather, April, Matthew, Anne Marie, there are oth…”

★Yvonne Estes - Gallagher (Von) · 2025-11-24 · via Google
“This is not a place you send someone you love, especially for any kind of Rehab or long term care. I personally witnessed horrible dirty conditions and the lack of staff and care for our loved one’s. They are drugged and not allowed to move from the chair or wheelchair they are put in from early morning when they are all woken up and cattled to the one dinning area, where they must stay till bedti…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 34 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered