Nursing homeFAID #9408
Suburban Healthcare and Rehabilitation
★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare
Photo via Google · Suburban Healthcare and Rehabilitation
Public record summary
What we can show you for free.
Bed capacity
150
CMS facility ID
365215
Care type
Nursing home
County
Cuyahoga
Facility name
Suburban Healthcare and Rehabilitation
Street address
20265 EMERY RD
City / state / ZIP
North Randall, OH 44128
Phone
(216) 475-8880
Website
About this facility — Suburban Healthcare and Rehabilitation
Suburban Healthcare and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in North Randall, Ohio. It is licensed for 150 beds — well above the median for skilled nursing facilities in Ohio (86 beds).
It is one of 2 senior care facilities in North Randall and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Suburban Healthcare and Rehabilitation 101 times across 13 inspections in the last three years, including 14 food-safety citations, and CMS has imposed $94,587 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Ownership type
For profit - Limited Liability company
Registered owners & officers
Suburban Holdco Llc
Direct owner · Additional disclosable party — 100% stake — since 2022
Agarwal, Rajesh
Operational control · Additional disclosable party — since 2022
Garhill Integrated Mgn Llc
Operational control · Additional disclosable party — since 2022
Guttman, Mayer
Indirect owner · Director · Operational control · Additional disclosable party — since 2022
North Randall Opco Llc
Indirect owner · Additional disclosable party — since 2022
Shapiro, Naftali
Indirect owner · Operational control · Additional disclosable party — since 2022
Suburban Nursing Llc
Indirect owner — since 2022
White, Nicholas
Operational control · Additional disclosable party — since 2022
Regulatory standing
Licensed / certified since
1969-03-19
CMS overall rating
1 of 5 stars
Health deficiencies
15 at the last standard inspection
Federal fines
$94,587 total
Last standard inspection
2024-03-07
Nurse staffing
3.3 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$290 per day (≈ $8,820/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
38% Medicaid · 7% Medicare · 55% private/other
Occupancy
72% (fiscal year 2023)
Vs. state median
20% below the OH median of $364/day — full state cost breakdown
Services & coverage
Licensed beds
150
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 14 food-safety citations on its three-year record — flagged below among the inspections.
2025-08-16Health inspectionComplaint-triggered1 citation
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-09-01
2025-03-15Health inspectionComplaint-triggered2 citations
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-03-23
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-03-23
11 earlier / fire-safety inspections (98 citations)
2024-09-27Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-11
2024-09-04Health inspectionComplaint-triggered3 citations
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-09-13
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-09-13
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-09-13
2024-04-22Health inspectionComplaint-triggered4 citations
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-06
F-0802
F · No harm foundFood safetyFrom a complaint
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2024-05-06
F-0804
F · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-05-06
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-06
2024-03-07Health inspection14 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-05-06
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-05-06
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-05-06
F-0636
E · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2024-05-06
F-0638
E · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2024-05-06
F-0640
E · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2024-05-06
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-05-06
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2024-05-06
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-06
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-05-06
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-05-06
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-05-06
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-06
F-0924
E · No harm found
Put firmly secured handrails on each side of hallways.
Corrected 2024-05-06
2024-01-17Health inspectionComplaint-triggered8 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-02
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-02-02
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-02-02
F-0790
G · Actual harmFrom a complaint
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2024-02-02
F-0804
F · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-02-02
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-02-02
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-02-02
F-0850
F · No harm foundFrom a complaint
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected 2024-02-02
2023-09-05Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-06
2022-02-04Health inspection28 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2022-03-25
F-0557
D · No harm found
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2022-03-25
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2022-03-25
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2022-03-25
F-0577
C · No harm found
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected 2022-03-25
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2022-03-25
F-0600
G · Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2022-03-25
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2022-03-25
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2022-03-25
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-03-25
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2022-03-25
F-0684
F · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-03-25
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-03-25
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-03-25
F-0725
F · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2022-03-25
F-0727
F · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2022-03-25
F-0730
C · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2022-03-25
F-0761
F · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-03-25
F-0801
F · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2022-03-25
F-0802
F · No harm foundFood safety
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2022-03-25
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2022-03-25
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-03-25
F-0838
F · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2022-03-25
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2022-03-25
F-0868
F · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2022-03-25
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-03-25
F-0908
F · No harm found
Keep all essential equipment working safely.
Corrected 2022-03-25
F-0921
F · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2022-03-25
2020-01-15Health inspection4 citations
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2020-02-28
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2020-02-28
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2020-02-28
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2020-02-28
2024-03-07Fire-safety inspection10 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-05-06
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-05-06
K-0311
F · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2024-05-06
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-05-06
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-05-06
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-05-06
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-05-06
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2024-05-06
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-05-06
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-05-06
2022-02-04Fire-safety inspection10 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2022-03-25
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2022-03-25
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2022-03-25
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2022-03-25
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-03-25
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2022-03-25
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2022-03-25
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-03-25
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2022-03-25
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2022-03-25
2020-01-15Fire-safety inspection15 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2020-02-28
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2020-02-28
K-0255
F · No harm found
Ensure that suites are correctly sub-divided by noncombustible or limited-combustible construction.
Corrected 2020-02-28
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2020-02-28
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2020-02-28
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2020-02-28
K-0325
E · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2020-02-28
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2020-02-28
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2020-02-28
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2020-02-28
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2020-02-28
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2020-02-28
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2020-02-28
K-0781
E · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2020-02-28
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2020-02-28
Federal penalties
2024-03-07Fine$14,353
2024-03-07Fine$27,367
2024-01-17Fine$37,754
2023-09-05Fine$15,113
2024-03-07Medicare payment denial — 33 days
Total fines$94,587
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 365215.
Visitor reviews
What people say on Google.
3.9★★★★★35 ratings on Google
★Reba Bobbie REALTOR · 2026-06-08 · via Google“I can’t speak on any floor except third. My dad was here for a year, and he was ok as long as he could still manage himself. When he clearly needed more attention for his condition, this place failed and couldn’t do basic things such as pay attention. Care meetings were useless and this place is not for anyone who has moderate/advanced dementia and who still have energy. I was told he walked out …”
★Brenda Fialko · 2026-07-01 · via Google“They neglect the patients. they leave them laying in their own feces and urine, refusing to change them making excuses on why they won’t care for them. My brother had maggots growing out of his feet and toenails neglect of changing his wound-bandages.”
★★★★★CHASITY GRAY · 2026-03-21 · via Google“The staff at Suburban Healthcare are the most caring and compassionate team I have had the pleasure of meeting! The DON is absolutely amazing, the floor staff are very welcoming, I could not think of anyone else who I would trust to over see the care of my loved one!”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 101 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
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Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered