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Nursing homeFAID #8977

Surry Community Health Center By Harborview

542 ALLRED MILL ROAD, MOUNT AIRY, NC, 27030
(336) 789-5076
surry-health.com
120 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of SURRY COMMUNITY HEALTH CENTER BY HARBORVIEW
Photo via Google · Surry Community Health Center

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
345191
Care type
Nursing home
County
Surry
Facility name
Surry Community Health Center By Harborview
Street address
542 ALLRED MILL ROAD
City / state / ZIP
Mount Airy, NC 27030
Phone
(336) 789-5076
Website
surry-health.com

About this facility — Surry Community Health Center By Harborview

Surry Community Health Center By Harborview is a Medicare/Medicaid-certified skilled nursing facility in Mount Airy, North Carolina. It is licensed for 120 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 13 senior care facilities in Mount Airy and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Surry Community Health Center By Harborview 36 times across 8 inspections in the last three years, and CMS has imposed $145,262 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Harborview Health Systems
Ownership type
For profit - Corporation

Registered owners & officers

Ga Nc 14, Llc
Direct owner — 100% stake — since 2022
Englander, David
Officer — since 2022
Howlett, Wanda
Managing employee — since 2022
Leibowitz, Chaim
Officer — since 2022

Regulatory standing

Federal court records
2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1981-05-01
CMS overall rating
1 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
$145,262 total
Last standard inspection
2025-06-11
Nurse staffing
3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$400 per day (≈ $12,160/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
61% Medicaid · 10% Medicare · 29% private/other
Occupancy
84% (fiscal year 2023)
Vs. state median
7% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 7:00 AM – 9:00 PM · Tuesday: 7:00 AM – 3:00 PM · Wednesday: 6:00 AM – 12:00 AM · Thursday: 8:00 – 11:00 AM · Friday: 7:00 AM – 1:00 AM · Saturday: Closed · Sunday: 6:00 AM – 11:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2025-06-11Health inspectionComplaint-triggered5 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2025-07-14
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2025-07-14
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-07-14
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-07-14
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-07-14
2024-03-27Health inspectionComplaint-triggered21 citations
F-0550
G · Actual harmFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-04-24
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-04-24
F-0585
K · Immediate jeopardy
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-04-24
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-04-24
F-0602
K · Immediate jeopardyFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2024-04-24
F-0603
J · Immediate jeopardyFrom a complaint
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected 2024-04-24
F-0604
J · Immediate jeopardyFrom a complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2024-04-24
F-0607
K · Immediate jeopardyFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-04-24
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-04-24
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-04-24
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-04-24
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-04-24
F-0697
K · Immediate jeopardy
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-04-24
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-04-24
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2024-04-24
F-0755
K · Immediate jeopardyFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-04-24
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-04-24
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-04-24
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-04-24
F-0867
F · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2024-04-24
F-0880
K · Immediate jeopardy
Provide and implement an infection prevention and control program.
Corrected 2024-04-24
3 earlier / fire-safety inspections (10 citations)
2022-12-01Health inspection7 citations
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2022-12-26
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2022-12-26
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2022-12-26
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-12-26
F-0725
D · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2022-12-26
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2022-12-26
F-0760
E · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2022-12-26
2025-06-11Fire-safety inspection1 citation
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-08-29
2024-03-27Fire-safety inspection2 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2024-04-24
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-06-28

Federal penalties

2024-03-27Fine$145,262
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345191.

Visitor reviews

What people say on Google.
4.544 ratings on Google
★★★★★Mardi Durham · 2026-06-09 · via Google

“My dad spent the last 19 months of his life at Surry. He was a people person and loved PT and participating in all of the activities as long as he was able. He bragged on the staff and we saw firsthand the amazing care he received. He was treated with love and respect. The staff also maintained excellent communication with me (I live about an hour away) throughout his time there. He had rehab at t…”

★★★★Meagan Hankins · 2026-03-09 · via Google

“Thank you CNAs and LPN for taking care of Mr. Riffe. The flowers for his funeral were beautiful and appreciate. Rehab thank you for trying. Clean facilities. Resident look happy.”

★★★★★Sara Denny · 2024-10-22 · via Google

“I went in recently, as I am looking for a place for my grandmother. The receptionist, Brittany, gave us a great tour. She was very helpful and answered all of our (million) questions with kindness. She never made us feel like we were burdening her, and we never felt rushed. She is exactly the type of person you would want/expect to be around our loved ones on a daily basis.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 36 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered