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Assisted livingFAID #772992

Twelve Oaks

1297 GALAX TRL, MOUNT AIRY, NC, 27030
(336) 786-1130
112 licensed beds

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Photo of Twelve Oaks
Photo via Google · Twelve Oaks - A DePaul Senior Living Community
What we can show you for free.
Bed capacity
112
State license
HAL-086-016
Care type
Assisted living
County
Surry
Facility name
Twelve Oaks
Legal entity
Mt. Airy Opco, Llc
Street address
1297 GALAX TRL
City / state / ZIP
Mount Airy, NC 27030
Phone
(336) 786-1130
State license #
HAL-086-016

Twelve Oaks is a licensed assisted living community in Mount Airy, North Carolina. It is licensed for 112 beds — well above the median for assisted living communities in North Carolina (48 beds).

It is one of 13 senior care facilities in Mount Airy and 1,994 assisted living communities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

This listing draws on the federal NPI registry (NPPES), and was last updated on August 30, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Charles Trefzger
Administrator
Keith Mcgahan

Regulatory standing

License expires
2026-12-31
NC state star rating
3 of 4 stars

Services & coverage

Licensed beds
112
Licensed as
Adult Care Home
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from Federal NPI Registry (NPPES); hours/accessibility via Google · last verified 2026-08-30. Facilities can submit a correction.
What people say on Google.
4.769 ratings on Google
★★★★★Rita Earley · 2024-12-23 · via Google

“Twelve Oaks Assisted Living Facility provided exceptional care for my mother when she was evacuated during Hurricane Helene. The staff went above and beyond to ensure she felt safe, comfortable and cared for during a challenging time. Their attentiveness, kindness, and professionalism created a sense of home for her, even in the midst of uncertainty. The facility's dedication to the residents' …”

★★★★★Abbey Dunkley · 2023-05-09 · via Google

“My husband's mother has Alzheimer's/Dementia and we needed more help than the two of us could give her. We chose Twelve Oaks (The Memory Care Unit) and we're so glad we did. The staff are very nice and look after her well. They have implemented several security measures for the residents safety, which eased our minds greatly. Most residents have a roommate (also have private rooms) and their bedro…”

★★★★★Janet Hooker · 2023-05-07 · via Google

“Twelve Oaks has been a wonderful place for my husbands family for years. He had and a aunt and grandmother that were residents there on the assisted living side then his mother was a resident on the memory care side. That alone should say enough about how to how well the care there is. So when it became time to find assisted living for my father who lived in Winston-Salem, I looked at two places …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

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+ additional citations decoded in your full report.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
Federal NPI Registry (NPPES)
npiregistry.cms.hhs.gov
Last verified 2026-08-30
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered