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Nursing homeFAID #8464

Sutton Park Center for Nursing and Rehabilitation

31 LOCKWOOD AVENUE, NEW ROCHELLE, NY, 10801

(914) 576-0600

www.suttonpark.net

160 licensed beds

CMS rates Sutton Park Center for Nursing and Rehabilitation 3 out of 5 overall. Federal inspectors issued 33 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of SUTTON PARK CENTER FOR NURSING AND REHABILITATION

Photo via Google · Sutton Park Center For Nursing & Rehabilitation

Address

31 Lockwood Avenue

New Rochelle, NY 10801

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Public record summary

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Bed capacity

160

CMS facility ID

335350

Care type

Nursing home

County

Westchester

Facility name

Sutton Park Center for Nursing and Rehabilitation

Street address

31 LOCKWOOD AVENUE

City / state / ZIP

New Rochelle, NY 10801

Phone

(914) 576-0600

Website

www.suttonpark.net

About this facility — Sutton Park Center for Nursing and Rehabilitation

Sutton Park Center for Nursing and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in New Rochelle, New York. It is licensed for 160 beds — close to the median for skilled nursing facilities in New York (160 beds).

It is one of 11 senior care facilities in New Rochelle and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Paragon Healthnet, a group of 11 facilities on this site.

Federal inspectors have cited Sutton Park Center for Nursing and Rehabilitation 33 times across 8 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Paragon Healthnet

Ownership type

For profit - Limited Liability company

Registered owners & officers

Eisen, Usher

Direct owner — 5% stake — since 2015

Eisen, Chana

Direct owner — since 2008

Eisen, Sholom

Direct owner — since 2008

Laufer, Issac

Direct owner — since 2008

Rubenstein, Rivkah

Direct owner — since 2008

Sutton, Sophia

Managing employee — since 2009

Regulatory standing

Federal court records

1 naming this facility — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1972-05-01

CMS overall rating

3 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-01-28

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$379 per day (≈ $11,520/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

67% Medicaid · 13% Medicare · 20% private/other

Occupancy

92% (fiscal year 2023)

Vs. state median

22% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

160

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-01-28Health inspectionComplaint-triggered7 citations

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-03-25

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-03-25

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2026-03-25

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-03-25

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-03-25

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2026-03-25

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-03-25

2023-11-14Health inspectionComplaint-triggered8 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-01-03

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-01-03

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-01-03

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-01-03

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-01-03

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-01-03

F-0730

D · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2024-01-03

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-01-03

4 earlier / fire-safety inspections (18 citations)

2019-09-25Health inspection3 citations

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2019-12-31

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2019-12-31

F-0730

D · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2019-12-31

2026-01-28Fire-safety inspection2 citations

K-0341

E · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2026-02-24

K-0912

D · No harm found

Have power receptacles that are properly grounded.

Corrected 2026-02-24

2023-11-14Fire-safety inspection5 citations

E-0009

D · No harm found

Include a process for Emergency Preparedness collaboration.

Corrected 2023-12-29

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2023-12-29

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-12-29

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-12-29

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-12-29

2019-09-25Fire-safety inspection8 citations

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2019-12-13

K-0225

E · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2019-12-13

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2019-12-13

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-12-13

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2019-12-13

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2019-12-13

K-0901

E · No harm found

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

Corrected 2019-12-13

K-0921

D · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2019-12-13

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335350.

Quality of care & staffing

How it compares in New York.

Inspection citations, 3 years

More than 49% of nursing homes in the state

State median: 33

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.4

Higher than 36% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

22%

Higher than 8% of nursing homes in the state

State median: 38%

Resident outcomes

On 21 federal quality measures, this facility does better than the New York average on 10 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	12.7%	13.7%	13.5%	Near state average
Lose too much weight	5.2%	5.7%	5.1%	Near state average
With a catheter inserted and left in their bladder	0.2%	0.5%	0.7%	Better than state
With a urinary tract infection	0.2%	1.2%	1.5%	Better than state
Have depressive symptoms	44.6%	20.1%	13.5%	Worse than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	3.1%	3.1%	3.2%	Near state average
Assessed and appropriately given the pneumococcal vaccine	100.0%	91.8%	93.7%	Near state average
Ability to walk independently worsened	5.3%	11.1%	12.7%	Better than state
Received an antianxiety or hypnotic medication	21.3%	13.2%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	98.1%	95.2%	95.3%	Near state average
With pressure ulcers	5.8%	6.5%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	3.8%	18.6%	18.3%	Better than state
Received an antipsychotic medication	47.2%	13.7%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	1.49	1.67	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	0.61	1.29	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	98.3%	77.6%	82.3%	Better than state
Newly received an antipsychotic medication	3.7%	1.1%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	97.1%	78.9%	80.1%	Better than state
Were rehospitalized after a nursing home admission	21.1%	20.6%	23.4%	Near state average
Had an outpatient emergency department visit	11.0%	9.4%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0610 2 inspections. Respond appropriately to all alleged violations.
F-0684 2 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0730 2 inspections. Observe each nurse aide's job performance and give regular training.
K-0351 2 inspections. Install an approved automatic sprinkler system.
K-0761 2 inspections. To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Verify & compare

Where to check, and what's nearby.

Who to contact in New York

Licensing: New York State Department of Health
File a complaint: 888-201-4563 · Online
Long-Term Care Ombudsman: 855-582-6769. A free advocate for residents and families.
Adult Protective Services: 844-697-3505. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Montefiore New Rochelle Hospital, about 0.1 miles. CMS rating 1 of 5.
Montefiore Mount Vernon Hospital, about 2.8 miles. CMS rating 3 of 5.
Jacobi Medical Center, about 5.1 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

The Eliot At New Rochelle, New Rochelle, less than 0.1 miles. 6 state visits on record.
Schaffer Extended Care Center, New Rochelle, less than 0.1 miles. CMS rating 1 of 5.
Willow Gardens, New Rochelle, about 1.2 miles. 3 state visits on record.
Willow Towers Ehp, New Rochelle, about 1.2 miles. 4 state visits on record.
United Hebrew Geriatric Center, New Rochelle, about 1.3 miles. CMS rating 5 of 5.

Visitor reviews

What people say on Google.

4.2216 ratings on Google

★★★★C R · 2026-07-02 · via Google
“My sister and I are pleased to see that our father's care seems to be in good hands. There were quite a few smiling staff members on the floor when we first visited about 4 pm on a Thursday . We witnessed positive interactions between residents and staff. Multiple people in charge of his care contacted us by phone right away. Whereas the place he was prior let days go by without contacting us. S…”

★★★★★Grace Betancourt · 2026-03-01 · via Google
“My father has been at Sutton Park Center for several months, and I am very grateful for the care he receives. I live in Florida, so being away is not easy, but the staff gives me great peace of mind. From the front desk to the entire team on the third floor, everyone is kind, caring, and attentive. The nurses, aides, food service, and housekeeping staff all treat my father with respect and compas…”

★★★★★Gazmend Ahmeti · 2026-04-01 · via Google
“My father was at Sutton Park for about four months after his hip surgery and I honestly didn’t know what to expect going in. What I found was a staff that actually knew his name, remembered how he took his coffee, and checked in on him without being asked. The place is clean, the food is decent, and more importantly my dad felt like a person there, not just a patient. That meant everything to us.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 33 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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