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Nursing homeFAID #11630

The Arboretum At the Woodlands

50 Arboretum Way, GREENVILLE, SC, 29617

(864) 371-3100

30 licensed beds

CMS rates The Arboretum At the Woodlands 5 out of 5 overall. Federal inspectors issued 3 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall5/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

50 Arboretum Way

Greenville, SC 29617

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

425394

Care type

Nursing home

County

Greenville

Facility name

The Arboretum At the Woodlands

Street address

50 Arboretum Way

City / state / ZIP

Greenville, SC 29617

Phone

(864) 371-3100

About this facility — The Arboretum At the Woodlands

The Arboretum At the Woodlands is a Medicare/Medicaid-certified skilled nursing facility in Greenville, South Carolina. It is licensed for 30 beds — well below the median for skilled nursing facilities in South Carolina (96 beds).

It is one of 34 senior care facilities in Greenville and 187 skilled nursing facilities across South Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Arboretum At the Woodlands 3 times across 8 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Other

Registered owners & officers

Brackett, James

Officer · Operational control · Additional disclosable party — since 2021

Cannaday, Troy

Officer · Operational control — since 2009

Todd, Kelly

Officer · Additional disclosable party — since 2009

Upstate Senior Living, Inc.

Operational control — since 2009

Regulatory standing

Licensed / certified since

2009-11-25

CMS overall rating

5 of 5 stars

Health deficiencies

0 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-11-20

Nurse staffing

5.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$933 per day (≈ $28,360/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

0% Medicaid · 9% Medicare · 91% private/other

Occupancy

79% (fiscal year 2023)

Vs. state median

155% above the SC median of $366/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2024-10-24Health inspection2 citations

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-11-23

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-11-23

2024-02-02Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-03-01

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 425394.

Quality of care & staffing

How it compares in South Carolina.

Inspection citations, 3 years

More than 6% of nursing homes in the state

State median: 13

Federal fines, 3 years

No federal fines on record

State median: $4,271

Nurse staffing, hours per resident per day

5.5

Higher than 91% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

34%

Higher than 17% of nursing homes in the state

State median: 46%

Resident outcomes

On 20 federal quality measures, this facility does better than the South Carolina average on 9 and worse on 8. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	23.7%	11.6%	13.5%	Worse than state
Lose too much weight	10.2%	6.1%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.0%	0.6%	0.7%	Better than state
With a urinary tract infection	1.1%	1.2%	1.5%	Near state average
Have depressive symptoms	0.0%	3.2%	13.5%	Better than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	5.6%	3.2%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	81.1%	91.8%	93.7%	Worse than state
Received an antianxiety or hypnotic medication	2.0%	21.3%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	76.0%	92.5%	95.3%	Worse than state
With pressure ulcers	3.8%	4.9%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	30.8%	16.2%	18.3%	Worse than state
Received an antipsychotic medication	6.3%	15.4%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	0.52	1.95	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	0.51	1.74	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	86.1%	81.9%	82.3%	Near state average
Newly received an antipsychotic medication	0.0%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	55.9%	79.0%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	30.4%	24.3%	23.4%	Worse than state
Had an outpatient emergency department visit	15.0%	13.7%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0609 2 inspections. Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Verify & compare

Where to check, and what's nearby.

Who to contact in South Carolina

Licensing: South Carolina Department of Public Health (DPH), Healthcare Quality
File a complaint: 800-922-6735 · Online
Long-Term Care Ombudsman: 800-868-9095. A free advocate for residents and families.
Adult Protective Services: 888-227-3487. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

St Francis-downtown, about 6.5 miles. CMS rating 4 of 5.
Prisma Health Baptist Easley Hospital, about 11 miles. CMS rating 4 of 5.
Pelham Medical Center, about 14 miles. CMS rating 5 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Heartland Health Care Center - Greenville East, Greenville, about 3.3 miles. CMS rating 1 of 5.
Greenville Post Acute, Greenville, about 5.1 miles. CMS rating 3 of 5.
West Village Post Acute, Greenville, about 6.8 miles. CMS rating 2 of 5.
Magnolia Manor - Greenville, Greenville, about 7.0 miles. CMS rating 2 of 5.
River Falls Post Acute, Marietta, about 9.2 miles. CMS rating 3 of 5.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 3 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered