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Nursing homeFAID #14755

The Chateau Waco

2430 MARKET PLACE DRIVE, WACO, TX, 76711

(254) 981-7900

ensignservices.net

123 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · The Chateau Waco

Address

2430 Market Place Drive

Waco, TX 76711

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Public record summary

What we can show you for free.

Bed capacity

123

CMS facility ID

676409

Care type

Nursing home

County

Mc Lennan

Facility name

The Chateau Waco

Street address

2430 MARKET PLACE DRIVE

City / state / ZIP

Waco, TX 76711

Phone

(254) 981-7900

Website

ensignservices.net

About this facility — The Chateau Waco

The Chateau Waco is a Medicare/Medicaid-certified skilled nursing facility in Waco, Texas. It is licensed for 123 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 34 senior care facilities in Waco and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Chateau Waco 34 times across 19 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $72,056 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Ensign Group

Ownership type

Government - Hospital district

Registered owners & officers

South Limestone Hospital District

Direct owner — 100% stake — since 2025

Ensign Services Inc

Additional disclosable party — since 2026

Flowers, Adam

Additional disclosable party — since 2022

Hicks, Heather

Operational control · Additional disclosable party — since 2026

Keetch, Chad

Officer — since 2011

Kendrick Healthcare Llc

Operational control · Additional disclosable party — since 2026

Lake Waco Health Holdings Llc

Additional disclosable party — since 2026

Price, Larry

Officer — since 2025

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2016-11-02

CMS overall rating

1 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

$72,056 total

Last standard inspection

2026-03-19

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$353 per day (≈ $10,730/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

68% Medicaid · 9% Medicare · 24% private/other

Occupancy

49% (fiscal year 2023)

Vs. state median

27% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

123

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-19Health inspection3 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-04-19

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-04-19

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-04-19

2026-01-23Health inspectionComplaint-triggered1 citation

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-02-23

14 earlier / fire-safety inspections (30 citations)

2025-09-26Health inspectionComplaint-triggered1 citation

F-0760

J · Immediate jeopardyFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2025-09-20

2025-08-28Health inspectionComplaint-triggered2 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-08-29

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-29

2025-07-30Health inspectionComplaint-triggered1 citation

F-0627

D · No harm foundFrom a complaint

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2025-07-31

2025-07-01Health inspectionComplaint-triggered1 citation

F-0644

D · No harm foundFrom a complaint

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-07-09

2025-03-20Health inspectionComplaint-triggered2 citations

F-0580

K · Immediate jeopardyFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-03-21

F-0684

K · Immediate jeopardyFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-21

2025-02-27Health inspectionComplaint-triggered2 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-19

F-0695

J · Immediate jeopardyFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-19

2025-01-08Health inspectionComplaint-triggered3 citations

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-28

F-0695

E · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-01-28

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-01-28

2024-12-18Health inspection5 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-01-10

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-01-10

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-01-10

F-0686

E · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-01-10

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-01-10

2024-11-24Health inspectionComplaint-triggered1 citation

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-23

2024-02-28Health inspectionComplaint-triggeredInfection control4 citations

F-0623

D · No harm foundFrom a complaint

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-03-19

F-0809

E · No harm foundFood safetyFrom a complaint

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2024-03-19

F-0810

E · No harm foundFood safetyFrom a complaint

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2024-03-19

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-03-19

2024-01-16Health inspectionComplaint-triggered1 citation

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-02-13

2023-10-26Health inspection3 citations

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-11-16

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-11-16

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-11-16

2023-09-01Health inspectionComplaint-triggered1 citation

F-0656

E · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-21

2024-12-18Fire-safety inspection3 citations

K-0342

D · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2025-01-07

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-01-07

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2025-01-07

Federal penalties

2025-09-26Fine$16,149

2025-08-28Fine$16,149

2025-02-27Fine$25,325

2024-11-24Fine$14,433

Total fines$72,056

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676409.

Visitor reviews

What people say on Google.

4.913 ratings on Google

★★★★★ronnie holmes · 2026-06-06 · via Google
“Pleasant atmosphere for people to recover. Caring staff and willing to really help make and keep their residents comfortable. I thank each and everyone working there for the level of care they administer daily!”

★★★★★Kyle Martin · 2026-03-03 · via Google
“This facility is beautiful and the staff were very friendly when I visited. The residents seemed happy and there seemed to be a lot of events/activities happening throughout the day.”

★★★★★Causha and Chester · 2026-03-03 · via Google
“What a beautiful facility! You can tell when you walk in the building that the staff and patients are happy. Definitely recommended.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 34 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered