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Nursing homeFAID #14771

The Enclave

18803 HARDY OAK, SAN ANTONIO, TX, 78258
(210) 982-4600
142 licensed beds
★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
142
CMS facility ID
676425
Care type
Nursing home
County
Bexar
Facility name
The Enclave
Street address
18803 HARDY OAK
City / state / ZIP
San Antonio, TX 78258
Phone
(210) 982-4600

The Enclave is a Medicare/Medicaid-certified skilled nursing facility in San Antonio, Texas. It is licensed for 142 beds — above the median for skilled nursing facilities in Texas (120 beds).

It is one of 341 senior care facilities in San Antonio and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Enclave 58 times across 14 inspections in the last three years, including 6 food-safety citations, and CMS has imposed $10,039 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Touchstone Communities
Ownership type
For profit - Corporation

Registered owners & officers

Aegis Therapies, Inc.
Additional disclosable party — since 2023
Campbell, Leslie
Operational control · Additional disclosable party — since 2023
Carvajal Pharmacy Ltc
Additional disclosable party — since 2023
Castillo, Lynnea
Operational control · Additional disclosable party — since 2023
Clayton, Jonathon
Operational control · Additional disclosable party — since 2023
Collingwood, Ying
Operational control · Additional disclosable party — since 2025
Cruz, Elizabeth
Operational control · Additional disclosable party — since 2025
Fellbaum, Ernest
Additional disclosable party — since 2023
International Bank of Commerce
Security-interest holder — since 2021
Nutritious Lifestyles, Inc.
Additional disclosable party — since 2023
Plante & Moran Pllc
Additional disclosable party — since 2023
Sehlke, Bryon
Operational control · Additional disclosable party — since 2023
Studer, Stanley
Additional disclosable party — since 2023
Thompson, Johnny
Officer — since 2023
Touchstone Communities Inc
Additional disclosable party — since 2023
Touchstone Realty - Stone Oak2 Llc
Additional disclosable party — since 2023
Touchstone Strategies - Stone Oak2 Llc
Operational control · Additional disclosable party — since 2023
Trident Health Services Inc
Additional disclosable party — since 2023
Zurovec, Darrell
Operational control · Additional disclosable party — since 2023

Regulatory standing

Licensed / certified since
2017-04-27
CMS overall rating
1 of 5 stars
Health deficiencies
16 at the last standard inspection
Federal fines
$10,039 total
Last standard inspection
2025-08-27
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$409 per day (≈ $12,430/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
50% Medicaid · 19% Medicare · 31% private/other
Occupancy
86% (fiscal year 2024)
Vs. state median
48% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
142
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.
2026-02-26Health inspectionComplaint-triggered1 citation
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-02-27
2026-02-06Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-02-07
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-02-07
11 earlier / fire-safety inspections (55 citations)
2025-08-27Health inspection13 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-08-28
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-08-28
F-0640
B · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2025-08-28
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-08-28
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-08-28
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-08-28
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-08-28
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2025-08-28
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-08-28
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-08-28
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-08-28
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-08-28
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-08-28
2025-07-24Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-07-25
2025-05-05Health inspectionComplaint-triggered1 citation
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-05-06
2024-06-28Health inspectionComplaint-triggered14 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-06-29
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-06-29
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-06-29
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-06-29
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-06-29
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-06-29
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2024-06-29
F-0760
E · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-06-29
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-06-29
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-06-29
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-06-29
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-06-29
F-0813
E · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2024-06-29
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-06-29
2024-06-07Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-08
2024-05-04Health inspectionComplaint-triggered6 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-05-05
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-05-05
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-08
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-05-05
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-05-05
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-05-05
2024-01-29Health inspectionComplaint-triggered2 citations
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-01-30
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-01-30
2023-04-19Health inspection5 citations
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-04-27
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2023-04-27
F-0757
E · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2023-04-27
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-04-27
F-0850
E · No harm found
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected 2023-04-27
2025-08-27Fire-safety inspection2 citations
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-08-27
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-08-27
2024-06-28Fire-safety inspection8 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-06-29
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-06-29
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2024-06-29
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-06-29
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-06-29
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-06-29
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-06-29
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-06-29
2023-04-19Fire-safety inspection2 citations
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2023-05-15
K-0911
E · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2023-05-15

Federal penalties

2024-05-04Fine$10,039
2024-05-04Medicare payment denial — 28 days
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676425.
What people say on Google.
4.0260 ratings on Google
★★★★★amy sample · 2026-03-11 · via Google

“This facility is peaceful, clean, and quiet. The staff was very friendly and accommodating. The private rooms made it easier to recover and focus on my loved one's care. My 92-year-old mother stayed there after her hospital stay, and it was a positive, productive experience. I sincerely thank the care and rehab team for their support during this difficult time. Their attentiveness, friendliness, a…”

★★★★★Rick Sandoval · 2026-05-19 · via Google

“I would like to personally thank the staff at the Enclave! The entire staff was simply incredible. My father in law was there for physical therapy and they had him up and moving around within a week of arriving. The administrator welcomed him on the first day there and answered all his questions. He mentioned the physical therapists were top notch. He is ex military and has high standards and the …”

★Carmen Russell · 2026-05-01 · via Google

“Worse place ever! Stay with your loved ones 24/7 because they make too many mistakes. I stayed with my dad. Medications were mixed up twice that belonged to another patient. Thank goodness I was in the room to witness & interject. Numerous times out of barrier creams, out of clean sheets, towels, trash bags, late response to Red Button help. Assistant on several occasions would walk into room & tu…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 58 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered