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Nursing homeFAID #9953

The Laurels of Massillon

2000 SHERMAN CIRCLE NE, MASSILLON, OH, 44646
(330) 830-9988
saberhealth.com/location/massillon-health-rehab-center
140 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of LAURELS OF MASSILLON, THE
Photo via Google · Massillon Health & Rehab Center

Address

2000 Sherman Circle Ne
Massillon, OH 44646
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Public record summary

What we can show you for free.
Bed capacity
140
CMS facility ID
366078
Care type
Nursing home
County
Stark
Facility name
The Laurels of Massillon
Street address
2000 SHERMAN CIRCLE NE
City / state / ZIP
Massillon, OH 44646
Phone
(330) 830-9988
Website
saberhealth.com/location/massillon-health-rehab-center

About this facility — The Laurels of Massillon

The Laurels of Massillon is a Medicare/Medicaid-certified skilled nursing facility in Massillon, Ohio. It is licensed for 140 beds — well above the median for skilled nursing facilities in Ohio (86 beds).

It is one of 10 senior care facilities in Massillon and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Laurels of Massillon 40 times across 12 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Ciena Healthcare/laurel Health Care
Ownership type
For profit - Corporation

Registered owners & officers

Franz, James
Operational control · Additional disclosable party — since 2025
Khan, Anis
Operational control · Additional disclosable party — since 2016
Laurel Health Care Company
Operational control · Additional disclosable party — since 2016
Powell, Brice
Operational control · Additional disclosable party — since 2024
Qazi, Mohammad
Director · Officer · Operational control — since 2016
Stobb, David
Officer · Additional disclosable party — since 2016

Regulatory standing

Licensed / certified since
1996-08-14
CMS overall rating
5 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
None on record
Last standard inspection
2023-05-18
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$405 per day (≈ $12,310/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
12% Medicaid · 6% Medicare · 83% private/other
Occupancy
87% (fiscal year 2023)
Vs. state median
11% above the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds
140
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-14Health inspectionComplaint-triggered1 citation
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-06-16
2025-06-12Health inspectionComplaint-triggered6 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-06-23
F-0583
D · No harm foundFrom a complaint
Keep residents' personal and medical records private and confidential.
Corrected 2025-06-23
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-06-23
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-06-23
F-0825
D · No harm foundFrom a complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2025-06-23
F-0881
D · No harm foundFrom a complaint
Implement a program that monitors antibiotic use.
Corrected 2025-06-23
9 earlier / fire-safety inspections (33 citations)
2024-12-09Health inspectionComplaint-triggered2 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-07-31
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-12-10
2024-06-24Health inspectionComplaint-triggered1 citation
F-0569
D · No harm foundFrom a complaint
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected 2024-05-22
2023-12-27Health inspectionComplaint-triggered1 citation
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-12-29
2023-05-18Health inspection2 citations
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-05-26
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-05-26
2020-03-05Health inspection11 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2020-03-30
F-0565
D · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2020-03-30
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2020-03-30
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2020-03-30
F-0686
E · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2020-03-30
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2020-03-30
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2020-03-30
F-0805
E · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2020-03-30
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2020-03-30
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2020-03-30
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2020-03-30
2019-02-13Health inspection11 citations
F-0567
D · No harm found
Honor the resident's right to manage his or her financial affairs.
Corrected 2019-03-15
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2019-03-15
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2019-03-15
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2019-03-15
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2019-03-15
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2019-03-15
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2019-03-15
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2019-03-15
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-03-15
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2019-03-15
F-0925
F · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2019-03-15
2023-05-18Fire-safety inspection3 citations
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-05-26
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-05-26
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-05-26
2020-03-05Fire-safety inspection1 citation
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2020-03-30
2019-02-13Fire-safety inspection1 citation
K-0921
E · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2019-03-15
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 366078.

Visitor reviews

What people say on Google.
4.5213 ratings on Google
★★★★Lisa Bushong · 2026-07-09 · via Google

“Ive chosen this facility three times over the years specifically for their rehab program. IMO they are the best around... and I've had several experiences with others. Their nursing staff is top notch and the aides are all super friendly and helpful. I would recommend this place to any and everyone!”

★★Dale Wilcox · 2026-07-10 · via Google

“I had a very disappointing experience. The female staff member with a septum and side nostril piercing was rude and dismissive throughout our interaction, which made the visit uncomfortable. On top of that, the food was served cold and was so hard it was difficult to eat. Between the poor customer service and the quality of the food, I left very dissatisfied. I hope management addresses these issu…”

★★★★★Ericka McElroy · 2026-01-10 · via Google

“Destiny T in the Dietary Department is absolutely amazing. She is kind, respectful, and always goes above and beyond to make sure everything is done right. You can tell she truly cares about the residents especially my grandmother when she was there and takes pride in her work. Her positive attitude and strong work ethic does not go unnoticed, and she makes a real difference every day. Destiny is …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 40 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered