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Nursing homeFAID #7376

The Neighborhoods At Quail Creek

1514 WEST LARK, SPRINGFIELD, MO, 65810

(417) 889-1275

www.americareusa.net/senior-living/the-neighborhoods-at-quail-creek-springfield-mo

120 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of NEIGHBORHOODS AT QUAIL CREEK, THE

Photo via Google · The Neighborhoods at Quail Creek

Address

1514 West Lark

Springfield, MO 65810

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Public record summary

What we can show you for free.

Bed capacity

120

State license

053300

CMS facility ID

265799

Care type

Nursing home

Facility name

The Neighborhoods At Quail Creek

Street address

1514 WEST LARK

City / state / ZIP

Springfield, MO 65810

Phone

(417) 889-1275

Website

www.americareusa.net/senior-living/the-neighborhoods-at-quail-creek-springfield-mo

State license #

053300

About this facility — The Neighborhoods At Quail Creek

The Neighborhoods At Quail Creek is a Medicare/Medicaid-certified skilled nursing facility in Springfield, Missouri. It is licensed for 120 beds — above the median for skilled nursing facilities in Missouri (97 beds).

It is one of 48 senior care facilities in Springfield and 487 skilled nursing facilities across Missouri. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Neighborhoods At Quail Creek 42 times across 9 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Rh Montgomery Properties, Inc

Parent company

Americare Senior Living

Ownership type

For profit - Limited Liability company

Administrator

Brian Donner

Registered owners & officers

Montgomery, Anna

Indirect owner — 50% stake — since 2013

Montgomery, Richard

Direct owner — 50% stake — since 2005

Americare Systems, Inc.

Operational control — since 1981

Crosson, Clay

Operational control — since 2013

Reiker, James

Director — since 2005

Schade, Kyle

Managing employee · Officer — since 2021

Windham, Eric

Managing employee — since 2019

Regulatory standing

Licensed / certified since

2006-01-11

License expires

2028-01-10

CMS overall rating

3 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

None on record

Last standard inspection

2024-08-16

Nurse staffing

4.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$421 per day (≈ $12,800/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

14% Medicaid · 20% Medicare · 66% private/other

Occupancy

87% (fiscal year 2023)

Vs. state median

64% above the MO median of $257/day — full state cost breakdown

Services & coverage

Licensed beds

120

Licensed as

SNF

Memory care

Yes — dedicated memory care

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-06-26Health inspectionComplaint-triggered1 citation

F-0919

E · No harm foundFrom a complaint

Make sure that a working call system is available in each resident's bathroom and bathing area.

2024-08-16Health inspection9 citations

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-09-29

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-09-29

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-29

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-09-29

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-09-29

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-09-29

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-09-29

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-09-29

F-0921

F · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-09-29

6 earlier / fire-safety inspections (32 citations)

2024-05-14Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-06-05

2024-04-18Health inspectionComplaint-triggered1 citation

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2024-03-20

2022-10-03Health inspection5 citations

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2022-11-22

F-0609

E · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2022-11-22

F-0610

E · No harm found

Respond appropriately to all alleged violations.

Corrected 2022-11-22

F-0623

E · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2022-11-22

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-11-22

2019-10-15Health inspection7 citations

F-0585

E · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2019-11-20

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2019-11-20

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2019-11-20

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2019-11-20

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2019-11-20

F-0760

E · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2019-11-20

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2019-11-20

2024-08-16Fire-safety inspection9 citations

K-0161

F · No harm found

Use approved construction type or materials.

Corrected 2024-09-29

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-09-29

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-09-29

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-09-29

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-09-29

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-09-29

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-09-29

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-09-29

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-09-29

2022-10-03Fire-safety inspection9 citations

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2022-11-15

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-11-15

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-11-15

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-11-15

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-11-15

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-11-15

K-0912

E · No harm found

Have power receptacles that are properly grounded.

Corrected 2022-11-15

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2022-11-15

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2022-11-15

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 265799.

Visitor reviews

What people say on Google.

3.4106 ratings on Google

★★★★★Judy Hartley · 2026-04-07 · via Google
“The nurses and all caregivers on the Cedars Wing were fantastic!!!!!!!! 5 stars. Nothing but glowing reports for them. Not happy with the physical therapist. Zero stars. When she discharged my husband and said he no longer needed that level of care I adamantly differed with her. He was not ready to be released. She said home therapy was all he needed. The night we arrived at home Robert co…”

★★★Edna Happ · 2026-04-21 · via Google
“Many times when my husband needed help to get in/out of bed or repositioned it took the staff 20-30 minutes to help him. He was supposed to have PT and OT daily which he did not receive. I feel the rehab facility was under staffed creating problems for those who were trying to take care of patients.”

★Jennifer Goforth · 2026-03-01 · via Google
“If I could give negative stars I would. While my Dad was fine there when he was able to change his own clothes, shower, and walk, as soon as he couldn't, he received zero help whatsoever. Staff never notified me that he suddenly became delirious until he fell and broke his hip, wearing DAYS old dirty clothes. This was caused by a simple UTI which never crossed their mind to check for. Its a commo…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 42 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered