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Nursing homeFAID #11527

The Palms At Florence

4438 PAMPLICO HIGHWAY, FLORENCE, SC, 29505

(843) 669-3502

www.thepalmsatflorence.com

163 licensed beds

★★★★★5/5CMS Five-Star overall4/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Kathy Drummonds

Address

4438 Pamplico Highway

Florence, SC 29505

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Public record summary

What we can show you for free.

Bed capacity

163

CMS facility ID

425119

Care type

Nursing home

County

Florence

Facility name

The Palms At Florence

Street address

4438 PAMPLICO HIGHWAY

City / state / ZIP

Florence, SC 29505

Phone

(843) 669-3502

Website

www.thepalmsatflorence.com

About this facility — The Palms At Florence

The Palms At Florence is a Medicare/Medicaid-certified skilled nursing facility in Florence, South Carolina. It is licensed for 163 beds — well above the median for skilled nursing facilities in South Carolina (96 beds).

It is one of 22 senior care facilities in Florence and 187 skilled nursing facilities across South Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Palms At Florence 10 times across 6 inspections in the last three years, and CMS has imposed $7,901 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Commander Operator Holdco, Llc

Direct owner — 100% stake — since 2021

Commander, Joeseph

Managing employee — since 2021

Dasay 2019 Trust

Indirect owner — since 2021

Gamta 2020 Trust

Indirect owner — since 2021

Stern, Samuel

Officer — since 2021

Tropper, Yaakov

Indirect owner — since 2021

Weiss, Hillel

Indirect owner — since 2021

Regulatory standing

Federal court records

1 naming this facility — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1978-07-01

CMS overall rating

5 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

$7,901 total

Last standard inspection

2025-04-04

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$331 per day (≈ $10,060/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

76% Medicaid · 17% Medicare · 8% private/other

Occupancy

89% (fiscal year 2023)

Vs. state median

10% below the SC median of $366/day — full state cost breakdown

Services & coverage

Licensed beds

163

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2025-04-04Health inspection3 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-05-02

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-05-02

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-05-02

2023-10-25Health inspection1 citation

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-11-20

1 earlier / fire-safety inspection (6 citations)

2021-12-02Health inspection6 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2021-12-24

F-0645

E · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2021-12-24

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-12-24

F-0758

E · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2021-12-24

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2021-12-24

F-0908

E · No harm found

Keep all essential equipment working safely.

Corrected 2021-12-24

Federal penalties

2023-10-25Fine$7,901

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 425119.

Visitor reviews

What people say on Google.

4.3107 ratings on Google

★★★★Becky · 2026-05-17 · via Google
“Each person I came into contact with, regardless of their titles and/jobs, treated me with the utmost respect and care. Everyone was polite and made me feel comfortable during my stay. The only reason I didn't give them a 5 was due to my meals. I had gone over my dietary needs with a young lady (I'm on a specific plan to lose weight for surgery and I'm allergic to soy and derivatives). She took no…”

★★★★★Rachel McKnight · 2025-12-24 · via Google
“Went to visit my husband's great aunt and our high school English teacher. Both looked to be well taken care of, and the staff was super helpful when we asked for directions. One of the LPNs (I think his name was Jimi) was extra helpful. He knew where both people were were looking for were.”

★★★★★Rachel · 2026-03-03 · via Google
“Our family had a wonderful experience with this nursing home. My grandmother received excellent care, therapy, and treatment from every staff member who worked with her. It’s always scary leaving a loved one in someone else’s care, but the compassion and professionalism shown by the entire team gave us complete peace of mind. We truly felt comfortable knowing she was safe, supported, and treated w…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 10 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered