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Nursing homeFAID #7937

The Pines At Medford

185 TUCKERTON ROAD, MEDFORD, NJ, 08055

(856) 983-8500

180 licensed beds

★★★★★2/5CMS Five-Star overall1/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · The Pines at Medford

Address

185 Tuckerton Road

Medford, NJ 08055

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Public record summary

What we can show you for free.

Bed capacity

180

State license

060313

CMS facility ID

315176

Care type

Nursing home

Facility name

The Pines At Medford

Street address

185 TUCKERTON ROAD

City / state / ZIP

Medford, NJ 08055

Phone

(856) 983-8500

State license #

060313

About this facility — The Pines At Medford

The Pines At Medford is a Medicare/Medicaid-certified skilled nursing facility in Medford, New Jersey. It is licensed for 180 beds — above the median for skilled nursing facilities in New Jersey (130 beds).

It is one of 3 senior care facilities in Medford and 348 skilled nursing facilities across New Jersey. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Pines At Medford 72 times across 12 inspections in the last three years, including 6 food-safety citations, and CMS has imposed $215,633 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner

Medford Convalescent & Nursing Center

Ownership type

For profit - Corporation

Administrator

Natalie Battista

Regulatory standing

Licensed / certified since

1980-07-21

License expires

2027-07-31

CMS overall rating

2 of 5 stars

Health deficiencies

21 at the last standard inspection

Federal fines

$215,633 total

Last standard inspection

2024-12-05

Nurse staffing

2.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$378 per day (≈ $11,490/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

72% Medicaid · 7% Medicare · 21% private/other

Occupancy

61% (fiscal year 2023)

Vs. state median

10% below the NJ median of $422/day — full state cost breakdown

Services & coverage

Licensed beds

180

Licensed as

LONG TERM CARE FACILITY SNF/NF

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-24Health inspectionComplaint-triggered1 citation

F-0690

D · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2026-05-12

2025-11-20Health inspectionComplaint-triggered1 citation

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-12-15

9 earlier / fire-safety inspections (70 citations)

2024-12-07Health inspectionComplaint-triggered4 citations

F-0561

D · No harm foundFrom a complaint

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2025-01-31

F-0725

F · No harm foundFrom a complaint

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-01-31

F-0727

F · No harm foundFrom a complaint

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2025-01-31

F-0908

F · No harm foundFrom a complaint

Keep all essential equipment working safely.

Corrected 2025-01-31

2024-12-05Health inspection19 citations

F-0550

F · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-01-31

F-0558

F · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-01-31

F-0569

E · No harm found

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2025-01-31

F-0570

F · No harm found

Assure the security of all personal funds of residents deposited with the facility.

Corrected 2025-03-04

F-0600

L · Immediate jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-02-14

F-0607

F · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-01-31

F-0689

L · Immediate jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-01-31

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-01-31

F-0804

D · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-01-31

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-01-31

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2025-01-31

F-0835

L · Immediate jeopardy

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2025-03-04

F-0838

F · No harm found

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2025-01-31

F-0843

F · No harm found

Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.

Corrected 2025-01-31

F-0847

F · No harm found

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2025-01-31

F-0865

F · No harm found

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2025-01-31

F-0867

F · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2025-01-31

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-01-31

F-0922

F · No harm found

Have enough backup water supply for essential areas of the nursing home.

Corrected 2025-01-31

2024-10-10Health inspectionComplaint-triggered2 citations

F-0656

G · Actual harmFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-17

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-07

2024-07-30Health inspectionComplaint-triggered1 citation

F-0908

E · No harm foundFrom a complaint

Keep all essential equipment working safely.

Corrected 2024-10-04

2023-04-21Health inspection11 citations

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-06-05

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-15

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-05-31

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-06-05

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-06-05

F-0730

E · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2023-06-05

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-06-05

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-20

F-0814

D · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2023-05-20

F-0836

F · No harm found

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Corrected 2023-05-31

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-06-05

2021-02-26Health inspection3 citations

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2021-03-22

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-03-23

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2021-04-17

2024-12-05Fire-safety inspection22 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2025-01-31

E-0007

F · No harm found

Address patient/client population and determine types of services needed.

Corrected 2025-01-31

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2025-01-31

E-0018

F · No harm found

Establish procedures for tracking staff and patients during an emergency.

Corrected 2025-01-31

E-0025

F · No harm found

Create arrangements with other facilities to receive patients.

Corrected 2025-01-31

E-0035

F · No harm found

Provide family notifications of emergency plan.

Corrected 2025-01-31

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-01-31

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2025-01-31

K-0271

F · No harm found

Have exits that are accessible at all times.

Corrected 2025-04-08

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-04-08

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-04-08

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2025-03-19

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-03-19

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-04-08

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-01-31

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-01-31

K-0374

F · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-01-31

K-0500

F · No harm found

Meet other general requirements that are deficient.

Corrected 2025-01-31

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-01-31

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-04-08

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-03-20

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-01-31

2023-04-21Fire-safety inspection7 citations

K-0271

E · No harm found

Have exits that are accessible at all times.

Corrected 2023-05-23

K-0281

E · No harm found

Install proper backup exit lighting.

Corrected 2023-05-23

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-06-05

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-06-05

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-06-05

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-06-05

K-0916

F · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2023-06-05

2021-02-26Fire-safety inspection1 citation

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2021-03-23

Federal penalties

2026-06-15Fine$50,224

2024-10-10Fine$165,409

2024-10-10Medicare payment denial — 56 days

Total fines$215,633

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 315176.

Visitor reviews

What people say on Google.

5.08 ratings on Google

★★★★★Wendy Gittinger · 2026-08-05 · via Google
“Our family cannot say enough wonderful things about the care my mother is currently receiving at The Pines at Medford. During what has been a very difficult and stressful time for our family, the staff has gone above and beyond to make sure she is cared for with compassion, dignity, and respect. We would especially like to recognize Destiny, Marchetta, and Stephen. They have been absolutely excep…”

★★★★★Katherine Misunas · 2026-08-26 · via Google
“Good facility, PT and OT are wonderful. Nadia and Paulette are helping me get stronger. They respect my limitations.”

★★★★★Raymond Kennedy · 2026-08-26 · via Google
“Staff is wonderful. I love Sam, Nadia from therapy. Marchetta my aide is great as well. Destiny is normally nurse and great . Tierra from admissions is super friendly as well. I would recommend to anyone who needs rehab”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 72 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered