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Nursing homeFAID #14491

The Plaza At Richardson

1301 RICHARDSON DR, RICHARDSON, TX, 75080
(972) 759-2180
124 licensed beds
★★★★★2/5CMS Five-Star overall3/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of THE PLAZA AT RICHARDSON
Photo via Google · Suzanne Jensen
What we can show you for free.
Bed capacity
124
CMS facility ID
676098
Care type
Nursing home
County
Dallas
Facility name
The Plaza At Richardson
Street address
1301 RICHARDSON DR
City / state / ZIP
Richardson, TX 75080
Phone
(972) 759-2180

The Plaza At Richardson is a Medicare/Medicaid-certified skilled nursing facility in Richardson, Texas. It is licensed for 124 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 31 senior care facilities in Richardson and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Plaza At Richardson 53 times across 15 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
For profit - Limited Liability company

Registered owners & officers

Dallas County Hospital District
Indirect owner — 100% stake — since 2015
Bing, Eric
Governing body — since 2022
Blake, Gary
Operational control · Additional disclosable party — since 2024
Blake, Malisa
Operational control — since 2024
Castaneda, Edmundo
Governing body · Director — since 2022
Cerise, Frederick
Governing body · Officer — since 2015
Cryer, Byron
Governing body — since 2023
Furniss, Todd
Governing body — since 2022
Gonzalez, Reina
Governing body — since 2022
Hall, Vincent
Governing body — since 2023
Hassan, Syed
Additional disclosable party — since 2024
Huggins, Linda
Director — since 2024
Miguez, Ramon
Governing body — since 2020
Minner, Farida
Governing body — since 2022
Mirza, Muhammad
Additional disclosable party — since 2025
Palacios, Elizabeth
Governing body — since 2018
Petty, Marjorie
Governing body — since 2021
Proctor, John
Governing body — since 2019
Richardson I Enterprises, Llc
Operational control · Additional disclosable party — since 2024
Sutter, Lisa
Governing body — since 2020
Willig, Zachary
Director — since 2024

Regulatory standing

Licensed / certified since
2006-03-23
CMS overall rating
2 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-06-26
Nurse staffing
3.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$231 per day (≈ $7,020/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
73% Medicaid · 12% Medicare · 15% private/other
Occupancy
43% (fiscal year 2023)
Vs. state median
17% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
124
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-01-07Health inspectionComplaint-triggered3 citations
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-01-08
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-01-08
F-0919
D · No harm foundFrom a complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2026-01-08
2025-06-26Health inspection7 citations
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-06-27
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-06-27
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2025-06-27
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-06-27
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-06-27
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-06-27
F-0925
F · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2025-06-27
9 earlier / fire-safety inspections (43 citations)
2025-05-13Health inspectionComplaint-triggered1 citation
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-06-10
2024-09-27Health inspectionComplaint-triggered2 citations
F-0624
E · No harm foundFrom a complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected 2024-09-30
F-0660
E · No harm foundFrom a complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2024-09-30
2024-09-05Health inspectionComplaint-triggered1 citation
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-09-06
2024-05-09Health inspectionComplaint-triggered5 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-05-29
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-29
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-05-29
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-29
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-05-29
2024-04-04Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-04-23
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-04-23
2023-03-23Health inspection16 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-04-20
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2023-03-27
F-0680
E · No harm found
Ensure the activities program is directed by a qualified professional.
Corrected 2023-04-13
F-0727
E · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2023-04-20
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2023-04-17
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-04-20
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-04-20
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-04-20
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-04-20
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-04-20
F-0803
F · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-04-19
F-0805
D · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2023-04-19
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-04-19
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-04-20
F-0850
E · No harm found
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected 2023-04-24
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-04-20
2025-06-26Fire-safety inspection4 citations
K-0324
C · No harm found
Provide properly protected cooking facilities.
Corrected 2025-06-27
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-06-27
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-06-27
K-0900
F · No harm found
Meet Health Care Facilities Code mechanical requirements.
Corrected 2025-06-27
2024-05-09Fire-safety inspection7 citations
K-0342
F · No harm found
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Corrected 2024-05-10
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-06-23
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-06-10
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-06-10
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-06-10
K-0900
F · No harm found
Meet Health Care Facilities Code mechanical requirements.
Corrected 2024-06-11
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-06-11
2023-03-23Fire-safety inspection5 citations
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-04-23
K-0324
C · No harm found
Provide properly protected cooking facilities.
Corrected 2023-04-17
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-04-17
K-0901
C · No harm found
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Corrected 2023-04-19
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-05-03
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676098.
What people say on Google.
3.658 ratings on Google
★★★★Sharon Richardson · 2025-09-25 · via Google

“My father, who had Alzheimer’s, lived in The Plaza for almost a full year, until he passed away (at 90 years and ten months old) in June/2025. The staff were so very kind and caring toward him. The physical therapists were great at keeping him active. The nurses and CNA’s were helpful anytime they were called upon, tending to everything from baths, getting him dressed, cleaning his room, changing …”

★★★★★Samantha Calnan · 2025-08-18 · via Google

“⭐️⭐️⭐️⭐️⭐️ The Plaza at Richardson has been absolutely wonderful! The staff here are so kind, attentive, and truly care about the well-being of their residents. From the nurses and aides to the therapy team, everyone goes above and beyond to make sure patients feel comfortable and supported. The facility itself is clean, welcoming, and well-maintained, which gave me so much peace of mind. Communi…”

★★★★★Zach Wheeler · 2025-09-29 · via Google

“I can’t say enough good things about The Plaza at Richardson! The facility is always clean and well-maintained, and the atmosphere is warm and inviting. The nurses and caregivers go above and beyond—not only meeting medical needs but also showing kindness and patience every single day. Communication has been excellent; I’m always kept informed and never left with unanswered questions. What stand…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 53 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered