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Nursing homeFAID #14792

The Reserve At Richardson

1610 RICHARDSON DR, RICHARDSON, TX, 75080

(972) 600-8219

129 licensed beds

CMS rates The Reserve At Richardson 4 out of 5 overall. Federal inspectors issued 45 citations across 10 inspections in the last three years, with $14,069 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · April Prince

Address

1610 Richardson Dr

Richardson, TX 75080

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Public record summary

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Bed capacity

129

CMS facility ID

676448

Care type

Nursing home

County

Dallas

Facility name

The Reserve At Richardson

Street address

1610 RICHARDSON DR

City / state / ZIP

Richardson, TX 75080

Phone

(972) 600-8219

Website

thereserveatrichardson.com

About this facility — The Reserve At Richardson

The Reserve At Richardson is a Medicare/Medicaid-certified skilled nursing facility in Richardson, Texas. It is licensed for 129 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 31 senior care facilities in Richardson and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Hamilton County Hospital District, a group of 10 facilities on this site.

Federal inspectors have cited The Reserve At Richardson 45 times across 10 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $14,069 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Hamilton County Hospital District

Ownership type

Government - Hospital district

Registered owners & officers

Dkp Investments, Llc

Operational control · Additional disclosable party — since 2023

Go Operations 6 Llc

Operational control · Additional disclosable party — since 2023

Go Properties 6, Llc

Additional disclosable party — since 2023

Golden, Lauren

Operational control · Additional disclosable party — since 2023

Golden, Shawn

Operational control — since 2023

Hassan, Syed

Additional disclosable party — since 2023

Hooper, Grady

Officer — since 2023

Hurst, Roy

Operational control · Additional disclosable party — since 2023

Prince, Danny

Operational control · Additional disclosable party — since 2023

Slm Investments Llc

Operational control · Additional disclosable party — since 2023

Regulatory standing

Licensed / certified since

2018-06-22

CMS overall rating

4 of 5 stars

Health deficiencies

16 at the last standard inspection

Federal fines

$14,069 total

Last standard inspection

2026-05-21

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$365 per day (≈ $11,100/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

63% Medicaid · 17% Medicare · 21% private/other

Occupancy

54% (fiscal year 2023)

Vs. state median

32% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

129

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-21Health inspection14 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-06-05

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2026-06-05

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-06-05

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-06-05

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2026-06-05

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-06-05

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2026-06-05

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2026-06-05

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-06-05

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-06-05

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-06-05

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-06-05

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-06-05

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-06-05

2025-12-02Health inspectionComplaint-triggered2 citations

F-0583

D · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2025-12-09

F-0761

D · No harm foundFrom a complaint

Corrected 2025-12-09

7 earlier / fire-safety inspections (29 citations)

2025-06-18Health inspectionComplaint-triggered4 citations

F-0558

E · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-07-10

F-0695

D · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-07-10

F-0761

D · No harm foundFrom a complaint

Corrected 2025-07-10

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-07-10

2025-03-13Health inspection9 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-04-04

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-04-04

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-04-04

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-04-04

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-04-04

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-04-04

F-0761

D · No harm found

Corrected 2025-04-04

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-04

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-04

2025-03-10Health inspectionComplaint-triggered1 citation

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-02-02

2024-02-15Health inspectionComplaint-triggered5 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-03-08

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-08

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-03-08

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-08

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-03-08

2026-05-21Fire-safety inspection3 citations

K-0343

F · No harm found

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2026-06-05

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-06-05

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-06-05

2025-03-13Fire-safety inspection1 citation

K-0901

F · No harm found

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

Corrected 2025-03-14

2024-02-15Fire-safety inspection6 citations

E-0020

F · No harm found

Establish policies and procedures including evacuation.

Corrected 2024-03-08

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-03-08

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-03-08

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-03-08

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-03-08

K-0915

E · No harm found

Have proper power supply for life support equipment.

Corrected 2024-03-08

Federal penalties

2025-03-10Fine$14,069

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676448.

Quality of care & staffing

How it compares in Texas.

Inspection citations, 3 years

More than 73% of nursing homes in the state

State median: 33

Federal fines, 3 years

$14,069

More than 46% of nursing homes in the state

State median: $15,642

Nurse staffing, hours per resident per day

3.6

Higher than 78% of nursing homes in the state

State median: 3.3

Nursing staff turnover, annual

40%

Higher than 21% of nursing homes in the state

State median: 50%

Resident outcomes

On 21 federal quality measures, this facility does better than the Texas average on 12 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	17.8%	15.8%	13.5%	Worse than state
Lose too much weight	1.7%	2.9%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.3%	0.7%	Better than state
With a urinary tract infection	1.9%	0.8%	1.5%	Worse than state
Have depressive symptoms	0.0%	2.3%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	0.4%	3.2%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	96.4%	93.7%	Near state average
Ability to walk independently worsened	7.6%	12.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	23.6%	17.8%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	97.0%	95.3%	Near state average
With pressure ulcers	3.9%	3.7%	4.5%	Near state average
With new or worsened bowel or bladder incontinence	16.7%	12.5%	18.3%	Worse than state
Received an antipsychotic medication	2.0%	9.8%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.62	2.05	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	3.07	1.97	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	100.0%	88.7%	82.3%	Better than state
Newly received an antipsychotic medication	0.7%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	100.0%	85.4%	80.1%	Better than state
Were rehospitalized after a nursing home admission	22.6%	25.5%	23.4%	Better than state
Had an outpatient emergency department visit	5.7%	12.2%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0761 4 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F-0880 4 inspections. Provide and implement an infection prevention and control program.
F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0695 3 inspections. Provide safe and appropriate respiratory care for a resident when needed.
F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0550 2 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

Licensing: Texas Health and Human Services
File a complaint: 800-458-9858 · Online
Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Legent Surgical Hospital Plano, about 3.3 miles.
Methodist Richardson Medical Center, about 3.8 miles. CMS rating 4 of 5.
Medical City Plano, about 3.9 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

The Plaza At Richardson, Richardson, about 0.4 miles. CMS rating 3 of 5.
Richardson Nursing and Rehabilitation, Richardson, about 0.8 miles. CMS rating 1 of 5.
Lindan Park Care Center, Richardson, about 1.7 miles. CMS rating 5 of 5.
Remington Transitional Care of Richardson, Richardson, about 1.8 miles. CMS rating 4 of 5.
Continuing Care At Highland Springs, Dallas, about 2.8 miles. CMS rating 4 of 5.

Visitor reviews

What people say on Google.

4.182 ratings on Google

★★★★★Bard Alexander · 2026-07-06 · via Google
“I had a truly wonderful experience at The Reserve at Richardson today. From the moment I arrived, the atmosphere felt warm, welcoming, and well cared for. The community itself is beautiful and thoughtfully maintained, but what really stood out to me was the people. I had the pleasure of meeting Denver, Sheena, and Dara, and they were all incredibly kind, professional, and genuine. Denver took the…”

★★★★★Betty Benjamin · 2026-06-03 · via Google
“I had such a fear of skilled nursing facilities when my sister had cancer and her husband has Parkinson’s. My sister passed away and when her husband needed skilled nursing, I panicked! But God led me to the Reserve and it has been a such a fantastic facility. My whole view of skilled nursing has changed. He had such wonderful care and therapy. They were so respectful and friendly. The medication …”

★★★★★Dale Vick · 2026-05-02 · via Google
“Out sister, Carolyn Vick (75), underwent three major back surgeries in November 2025 that unfortunately left her paralyzed from the waist down. From January through the end of April 2026, we placed her at The Reserve at Richardson skilled nursing facility, and we are incredibly grateful for the care she received there. The facility, owned by Danny Prince and managed by Director Roy Hurst, truly l…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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The 45 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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