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Nursing homeFAID #424

The Springs Broadway

800 WEST BROADWAY, WEST MEMPHIS, AR, 72301
(870) 735-5174
thespringsbroadway.com
119 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
119
CMS facility ID
045195
Care type
Nursing home
County
Crittenden
Facility name
The Springs Broadway
Street address
800 WEST BROADWAY
City / state / ZIP
West Memphis, AR 72301
Phone
(870) 735-5174
Website
thespringsbroadway.com

About this facility — The Springs Broadway

The Springs Broadway is a Medicare/Medicaid-certified skilled nursing facility in West Memphis, Arkansas. It is licensed for 119 beds — close to the median for skilled nursing facilities in Arkansas (106 beds).

It is one of 6 senior care facilities in West Memphis and 221 skilled nursing facilities across Arkansas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Springs Broadway 29 times across 10 inspections in the last three years, including 8 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
The Springs Arkansas
Ownership type
For profit - Limited Liability company

Registered owners & officers

Aj-arp Llc
Additional disclosable party — since 2020
Anderson, April
Operational control · Additional disclosable party — since 2023
Gutman, Isaac
Additional disclosable party — since 2020
Hoffman, Alexander
Additional disclosable party — since 2020
Hoffman, Helen
Additional disclosable party — since 2020
Kurz, Chaim
Owner of a disclosable party — since 2025
Kurz, Solomon
Additional disclosable party — since 2020
Palm Tree Hc Arkansas Llc
Additional disclosable party — since 2020
Taub, Jacob
Additional disclosable party — since 2020
Troxel, Roger
Operational control · Additional disclosable party — since 2019
West Memphis Realty Holdings Llc
Additional disclosable party — since 2019
White River Healthcare Llc
Operational control · Additional disclosable party — since 2019

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1992-04-01
CMS overall rating
2 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-03-27
Nurse staffing
3.9 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$352 per day (≈ $10,700/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
63% Medicaid · 12% Medicare · 25% private/other
Occupancy
55% (fiscal year 2024)
Vs. state median
7% above the AR median of $329/day — full state cost breakdown

Services & coverage

Licensed beds
119
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 8 food-safety citations on its three-year record — flagged below among the inspections.
2026-07-01Health inspectionComplaint-triggered1 citation
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
2025-03-27Health inspectionComplaint-triggered4 citations
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-04-20
F-0688
E · No harm foundFrom a complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-04-20
F-0805
E · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2025-04-20
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-04-20
6 earlier / fire-safety inspections (24 citations)
2024-04-23Health inspectionComplaint-triggered1 citation
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-05-10
2024-02-02Health inspectionComplaint-triggered9 citations
F-0582
B · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-02-02
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-03-01
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-03-01
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-03-01
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-01
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-03-01
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-03-01
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-03-01
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-01
2022-11-10Health inspection7 citations
F-0688
E · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2022-12-05
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2022-12-05
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2022-12-05
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-12-05
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2022-12-05
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2022-12-05
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-12-05
2025-03-27Fire-safety inspection3 citations
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-04-20
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2025-04-20
K-0344
F · No harm found
Have an alternate power supply for its alarm system.
Corrected 2025-04-20
2024-02-02Fire-safety inspection2 citations
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-03-07
K-0920
F · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-03-07
2022-11-10Fire-safety inspection2 citations
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-12-07
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-12-05
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 045195.

Visitor reviews

What people say on Google.
4.359 ratings on Google
★★★★★Cenola B · 2026-07-16 · via Google

“As for me and my family we have had an excellent experience at the Springs of Broadway. The therapist Megan, Alice and Precious are very motivational and my brother is actually inspired to get up every single day to go to therapy and he seems so happy with all the staff. Any questions we had with medication, the nurses were very prompt and professional.”

★Sherri Cox · 2026-08-01 · via Google

“If I could give this place a 0 I would! I’ve held my tongue for almost 2 years and I’m finally at a point where I can make a review. This place is beyond terrible! My sister was supposed to be there for 1 month to recover from a broken leg. A few days after she was admitted she had to go to the hospital, had bowel surgery and was back there a few days later. She had COPD and had to wear a mask eve…”

★Natosha Hadl · 2026-05-07 · via Google

“If you have a family member or love one in this facility please move them somewhere else immediately!!! There is so many rehabs around!!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 29 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered