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Nursing homeFAID #12047

The Suites At Jordan River

10001 CROOKED CREEK RD SUITE 501, COLLIERVILLE, TN, 38017
(901) 779-8200
60 licensed beds
★★★★★3/5CMS Five-Star overall4/5 health inspections4/5 staffing1/5 quality measuresSource: CMS Care Compare

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Address

10001 Crooked Creek Rd Suite 501
Collierville, TN 38017
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Public record summary

What we can show you for free.
Bed capacity
60
CMS facility ID
445541
Care type
Nursing home
County
Shelby
Facility name
The Suites At Jordan River
Street address
10001 CROOKED CREEK RD SUITE 501
City / state / ZIP
Collierville, TN 38017
Phone
(901) 779-8200

About this facility — The Suites At Jordan River

The Suites At Jordan River is a Medicare/Medicaid-certified skilled nursing facility in Collierville, Tennessee. It is licensed for 60 beds — below the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 9 senior care facilities in Collierville and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Suites At Jordan River 12 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

Herzke, Rudolf
Director · Officer — since 2022
Walrond, James
Managing employee — since 2021

Regulatory standing

Licensed / certified since
2022-08-24
CMS overall rating
3 of 5 stars
Health deficiencies
0 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-06-17
Nurse staffing
4.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$820 per day (≈ $24,930/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 9% Medicare · 91% private/other
Occupancy
59% (fiscal year 2023)
Vs. state median
123% above the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds
60
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-03-27Health inspectionComplaint-triggered8 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-04-25
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-04-25
F-0636
E · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2025-04-25
F-0638
E · No harm foundFrom a complaint
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2025-04-25
F-0642
E · No harm foundFrom a complaint
Ensure a qualified health professional conducts resident assessments.
Corrected 2025-04-25
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-04-25
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-04-25
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-04-25
2 earlier / fire-safety inspections (4 citations)
2026-06-17Fire-safety inspection1 citation
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-06-24
2025-03-27Fire-safety inspection3 citations
E-0009
D · No harm found
Include a process for Emergency Preparedness collaboration.
Corrected 2025-04-22
E-0039
D · No harm found
Conduct testing and exercise requirements.
Corrected 2025-04-25
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-04-22
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445541.

Inside your report

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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 12 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered